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BEST WESTERN PLUS Burnaby Hotel and Conference Centre

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379 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Burnaby Hotel and Conference Centre
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Showing 356: English reviews
Bowmanville, Canada
Reviewed 9 October 2015

Hotel is under major renovations. But it was still a great place to stay. Was central for me going from Surrey to downtown. Was a little noisy in the mornings but nothing that woke me up. The pool is heated and I wish I'd had time to have a dip. With your room key you can work out across the...

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Helpful?
Thank Zenon N
BWKINGS, Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Zenon, Thank you for taking the time to review your experience at Best Western Plus Kings Inn. It was a pleasure to have had you stay with us, and we are delighted to learn that the construction taking place did not disturb your sleep. The renovation project is expected to be completed by Spring 2016. You will be pleased...

Edmonton, Canada
Reviewed 3 October 2015

Good value for money. It is conveniently located. There are a lot of amentities in the neighbourhood. The newly renovated rooms are really nice. I have stayed at this hotel in the past and this time around stayed 2 nights, one week apart. The breakfast provided was very nice. I would recommend this hotel to anyone and I would stay...

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Helpful?
1Thank Nizar S
BWKINGS, Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Nizar, Many thanks for taking the time to share your experience at our property with others on TripAdvisor; we are very pleased to read that you enjoyed your recent stay with us. Our hotel is evidently a comfortable location for you, which we are glad of. We are very thrilled to learn that you find our hotel provides good...

Montreal, Canada
Reviewed 1 October 2015 via mobile

This is an excellent location and when the lengthy renovation finally end, it will be terrific. But it's been a long going reno... The chinese restaurant in what will be the future lobby is a great surprise.

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Helpful?
1Thank mrobic
BWKINGS, Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Valued Guest, Thank you for reviewing your stay. The renovation project began on March 9, 2015 and is expected to be finished in Spring 2016. There may have been some sort of misunderstanding or miscommunication, as our new and expanded lobby will be in the same building where our previous lobby used to be. We look forward to welcoming...

Kelowna, Canada
Reviewed 29 September 2015

Good value for money, close to mall and downtown Vancouver. Enjoyed the breakfast with extremely friendly staff at restaurant, thanks Garry. We would definetly stay there again. Hotel check in was fast.

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Helpful?
Thank minmike20
BWKINGS, Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Valued Guest, Thank you for your review. We are very pleased to learn that you enjoyed your recent stay with us at Best Western Plus Kings Inn. Thank you for recognising the outstanding service you received. It is delightful to read that you enjoyed breakfast and found our breakfast staff extremely friendly! We look forward to serving you again....

Castlegar, Canada
Reviewed 28 September 2015

The Best Western PLUS Kings Inn & Conference Centre is located in a convenient location, is very clean and the staff is very friendly and accommodating. The breakfast is the very best, and again the staff is fantastic in the breakfast area.

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Helpful?
1Thank CastlegarJeff
BWKINGS, Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Jeff, Thank you very much for your review of our hotel. We are pleased to read that you enjoyed your stay with us very much! It is also thrilling to learn that you found our hotel to be very clean and our staff to be very friendly and accommodating – it is always our intention to create lasting and...

ontario
Reviewed 28 September 2015

We had a good experience at this hotel. I chose this hotel for its location for visiting people in south-east Vancouver and Burnaby. We booked a suite to have extra space and it looked like the website photos. The room was pleasant, well-maintained and we really enjoyed the outdoor pool. I was skeptical because it is a solid fenced area...

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Helpful?
Thank 2kidswilltravel37
BWKINGS, Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Valued Guest, Thank you taking the time to write such a detailed review. We are pleased to read that you enjoyed using the pool! It is always delightful to learn when guests have made use of our various amenities and complimentary offerings. That said, we are truly sorry about the issues you encountered during breakfast during your stay, but...

Fort St John Bc
Reviewed 24 September 2015

the hotel went down the drain maybe they should closed for renovation greed i guess poor service no room to park and very little room to get in and out of your car.i think the management should try some of the rooms out and see for them self what we have to put up with aftr a long drive i...

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Thank Laurence G
Canada
Reviewed 23 September 2015

Stayed 2 nights. Entire complex under construction and being remodeled. Did not really interfere with stay. Rooms smaller, but clean and modern. Comfortable bed. Quiet even though next to main road through Burnaby. Best free Breakfast experience, hot and cold food and lots of selection. Lots of restaurants and close to Metro Town. Would recommend and would return.

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1Thank TDA1
Reviewed 13 September 2015 via mobile

I stay here often. It is currently under renovations. Friendly staff who go our of their way to make you feel at home. There is a laundry mat that comes in handy for extended stays. Great value but a little bit dated.

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Helpful?
Thank Scott D
BWKINGS, Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Scott, Thank you for taking the time to write a review about your experience at our property. Providing a home away from home and delivering superior customer service are important to us, so we are very thrilled to learn that you’ve enjoyed your stay with us every time! We hope you will enjoy our hotel’s updated look and additions...

geelong
Reviewed 5 September 2015

Havent got any complaints about staying here...kitchen suite was roomy and clean, bed comfy, very quiet considering there was a lot of construction work going on, great free breakfast and will definitely consider staying here again if we return.

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Helpful?
1Thank Vickie B
BWKINGS, Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Vickie, Thank you very much for taking the time to share your experience at our property with others on TA. We are very delighted to learn that your stay with us has been nothing but positive, despite the ongoing construction work. We look forward to your return in 2016, so you can experience our hotel's updates. Thanks again, and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Best Western Plus Kings Inn and Conference Centre located within walking distance to Metrotown Shopping Centre with added convenience, value and comfort. ... more   less 

Additional Information about BEST WESTERN PLUS Burnaby Hotel and Conference Centre

Address: 5411 Kingsway, Burnaby, British Columbia V5H 2G1, Canada (Formerly BEST WESTERN PLUS Kings Inn & Conference Centre)
Region: Canada > British Columbia > Burnaby
Price Range: $113 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Burnaby Hotel and Conference Centre 2.5*
Number of rooms: 137
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Also Known As:
Best Western Vancouver
Burnaby Best Western
Best Western Burnaby
Hotel Style:
#5 Business Hotel in Burnaby
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Burnaby Hotel and Conference Centre staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Burnaby Hotel and Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter on the upper floor.”
 of 5 bubbles Trione01, 27 Oct 2016 | Read review
“This hotel is withing walking distance to several hotel and a mall.”
 of 5 bubbles 160JoseR, 19 Oct 2016 | Read review
“As far away from Kingsway as possible but the one we had was good even allowing for the position near the lift.”
 of 5 bubbles michaelwI5786VY, 18 Oct 2016 | Read review
“Choose a room away from Kingsway near the back”
 of 5 bubbles SagebrushCanada, 24 Sep 2016 | Read review
“I would ask for a room facing the pool as they are set back further from the road and they get the sun all day.”
 of 5 bubbles ficklefemale1, 17 Sep 2016 | Read review
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