Staff were friendly and amenities were good but I could hear every conversation and noise in the rooms beside and above me plus all the adjacent road noise. Not what I expected for the cost and would not stay here again for this reason.
In a word, Excellent, service from all personnel was excellent. Check-in and check-out was seamless. The hotel was very clean and well kept. The room was clean and neat, did not experience any noise etc.The services we used were excellent,(internet ad the breakfast facility).
From the moment we checked in the service was great. The employee found out my daughter was playing hockey and decided to change our room to a ground floor room so it would easier for her to carry in her bag. The room, breakfast and grounds were all great. We would definitely…
I stayed at the Best Western in Burnaby for 3 nights in February on a business trip. The check in was simple and the staff were very pleasant. The room was nice, and clean. The only negative is that the hotel was more like a motel - your door led to the outside, not to a…
Room was clean, bed was comfortable. Breakfast buffet was much better than is usually provided , in my experience, at similar level hotels. Rooms are renovated, older style. Air conditioner/heater in the wall.
"Ask for a room at the back of the hotel facing a residential alley (quieter)"
"The rooms on the ground level are better as you don't have to walk to find an elevator."
"We stayed in room 216, it was a corner room and had a full kitchen."
"North side rooms at the back on the second floor are very quiet."