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Delta Burnaby Hotel and Conference Center

Delta HotelsUSD 199*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 205*
USD 199*
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USD 204*
USD 204*
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Delta Burnaby Hotel and Conference Center
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445 Reviews from our TripAdvisor Community

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Showing 434: English reviews
vancouver BC
Reviewed 24 May 2016

Condo was being painted so we stayed for two nights. Prices are decent compared to staying downtown, hotel and room is fine - nothing special - and that's not a slam. Free and easy parking. Staff are exceptionally friendly and competent. The on-site restaurant EBO is surprisingly good. A great a suburban restaurant? Who knew?

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Helpful?
Thank pcryan5
Burlington, Canada
Reviewed 18 May 2016

In over 30 years of travel there have only been a handful of hotels that have exceeded every expectation. I am happy to add this Delta to the list. From incredibly courteous and helpful check-in accompanied by superior follow up (all thanks to Keisha), it's hard not to be impressed. Lovely notes and treats in the room were just another...

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Thank Atnib
Reviewed 18 May 2016

Very good reception staff and free garaging were a good start to a comfortable visit. Having had a car shunt near the hotel the staff were very caring and provided complementary wine and nibbles. Dinner in the restaurant was excellent quality and very good waitressing.

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Helpful?
Thank Cliff L
Kelowna, Canada
Reviewed 18 May 2016

We were greeted by Karen at the front desk....she was very friendly & helpful, she checked us in to nice room with a mountain view. We ate in the restaraunt which was pretty decent and wasn't overly pricey. We stayed 2 nights as attending a conference all of whic as put on by hotel...catered etc.

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Helpful?
Thank Ricndee
Salmon Arm, Canada
Reviewed 14 May 2016

Recently stayed here for business meetings. The hotel is reasonably quiet and is well decorated. My only complaint about the room is it seemed the air conditioning will not blow cold after a certain time of the night and wants to make the rooms warm to hot instead. I like sleeping in a cool room so had trouble sleeping at...

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Helpful?
Thank CptCanuck74
FOMRBDeltaBUR, General Manager at Delta Burnaby Hotel and Conference Center, responded to this review

Dear Guest, I appreciate your kind feedback and thank you for assuring us of your continued patronage. Our Maintenance team is checking on the room cooling issue that you mentioned. Our guests have many choices of dining as our complex has about seven different restaurants/ bars for your pleasure. Regards, A Sandhu General Manager

Vancouver, Canada
Reviewed 11 May 2016

Stayed here recently after an arduous flight and missing connection. We were welcomed warmly and efficiently by front desk staff (Rebecca)? Arranged for a quiet room for two weary travellers, organized ectra pillows and mild to be delivered because I DESPARATELY needed a cup of tea. She upgraded us for breakfast next morning and the morning desk person Kandise reversed...

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Helpful?
Thank Mily4
FOMRBDeltaBUR, General Manager at Delta Burnaby Hotel and Conference Center, responded to this review

Dear Guest, You have made my day with your fantastic feedback about the team here at Delta Burnaby Hotel. I am glad that both Rachel and Kandise provided warm and authentic service that our guests have come to expect. We do not take your patronage for granted and are committed to earning it each time you stay with us. Regards,...

Kelowna, Canada
Reviewed 10 May 2016

The lobby and casino are fantastic, the elevators and rooms are ok. The rooms are decent sized, the bathrooms could use some work. I found the door to not be very soundproof and people in the hallway seemed to be right in my room. The room air conditioner also ran a lot and was fairly noisy. I don't sleep well...

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Helpful?
Thank TheCaptain99
FOMRBDeltaBUR, General Manager at Delta Burnaby Hotel and Conference Center, responded to this review

Dear Guest, I appreciate you taking the valuable time to share your feedback. Our hotel provides many options to guests from entertainment to dining within the complex. I have asked my maintenance team to check the air conditioner in the room and I apologize for the inconvenience. Thanks again for your patronage. A Sandhu General Manager

Vancouver, Canada
Reviewed 3 May 2016

Unless you are gambling, there isn't anything special about this place. We have our company holiday event here pretty much every year. The rooms are clean enough, comfortable, if a little worn. Service is good, what you would expect from an average hotel.

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Helpful?
Thank Editrix_BC
FOMRBDeltaBUR, General Manager at Delta Burnaby Hotel and Conference Center, responded to this review

Dear Guest, I am disappointed that your expectations were not met. Our hotel is few years old and gets great guest reviews for the amenities. Thank you for recognizing the service focus of the team. I hope you give us another opportunity to redeem your trust and contact me at your convenience. Regards, A Sandhu General Manager

Reviewed 1 May 2016 via mobile

Food is over priced and not amazing by any means ... Another very disappointing feature is the lack of bathtubs .... There are only some rooms that have bathtubs and they are the kind of tub you find at a super 8 ... Barley large enough for a small child ... I was very disappointed ...

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Helpful?
Thank Olesha K
FOMRBDeltaBUR, General Manager at Delta Burnaby Hotel and Conference Center, responded to this review

Dear Guest, I appreciate both of your surveys after the recent stay and would be grateful if you can contact me at your earliest convenience. Thank you for recognizing the great staff at the hotel as we strive to earn our guest loyalty at each opportunity. Regards, A Sandhu General Manager

Edmonton, Canada
Reviewed 30 April 2016

The hotel and staff are beyond what they have to be. Very clean and very efficient . Quiet and a plea to sleep was had. Loved the access to casino and the bartender is fabulous . The luxury entrance and appearance of all the hotel is awesome.

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Helpful?
Thank debnsteve05

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
e.b.o Restaurant
e.b.o Restaurant
Cuisines: American, Canadian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
Welcome to the new Delta Burnaby Hotel and Conference Centre, conveniently located close to business centres, leading academic institutions, shopping malls and attractions. The hotel will welcome the business traveller with the comforts of home and office. The leisure traveller will enjoy nearby shopping excursions, Burnaby's famous parks and local attractions. The hotel is located 30 minutes from Vancouver International Airport, and 15 minutes from downtown Vancouver by Skytrain or Highway route. ... more   less 

Additional Information about Delta Burnaby Hotel and Conference Center

Address: 4331 Dominion St, Burnaby, British Columbia V5G 1C7, Canada
Region: Canada > British Columbia > Burnaby
Price Range: $228 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Delta Burnaby Hotel and Conference Center 4*
Number of rooms: 200
Reservation Options:
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Hotel Style:
#3 Family Hotel in Burnaby
#4 Business Hotel in Burnaby
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Questions & Answers

Here's what travellers have asked, with answers from Delta Burnaby Hotel and Conference Center staff and other travellers.
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Questions? Get answers from Delta Burnaby Hotel and Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The tower makes all the rooms pretty equal”
ChrisMac17, 10 Apr 2017 | Read review
“18-20th floors offer best views and more privacy for business guests”
jjen812, 9 Apr 2017 | Read review
“Join Marriott Rewards before booking. Special perks/free WIFI plus higher level rooms are quieter”
JJR10, 14 Mar 2017 | Read review
“Do not stay on the 4 floor...ask for the high level where the deluxe and club rooms are situated. 4th floor room had a distinct odor.”
rjpventures, 1 Mar 2017 | Read review
“Book the club rooms and take advantage of the lounge”
vanbaby, 6 Feb 2017 | Read review
5 of 5
Delta Hotels
USD 199* /night
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Orbitz.comUSD 204
Expedia.comUSD 204
Booking.comUSD 205
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Prices are for 1 room, 2 adults
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