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Sandman Hotel Castlegar

Sandman HotelsUSD 121*
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12/06/2017 13/06/2017
1 room 2 adults 0 children
USD 121*
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Sandman Hotel Castlegar
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121 Reviews from our TripAdvisor Community

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Showing 120: English reviews
West Kelowna, Canada
Reviewed 5 September 2015 via mobile

The hotel has seen better day. The rooms feel dated. The bathrooms are ok but outdated. The decor is from days gone by. The inner core is the pool. Rooms with windows to the cort yard have no fresh air. The ac can hardly cool the room. And it was not super hot outside. The breakfast is ok. Cereal and...

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Helpful?
Thank Sam_The_Man2000
GMCastlegar, General Manager at Sandman Hotel Castlegar, responded to this review

Thank you Sam The Man for your review. I am happy to hear you slept well and hopefully when you are travelling in the area again you will give us another try as we are constantly working at making our guests stay a pleasant experience

Kelowna, Canada
Reviewed 31 August 2015 via mobile

This property has a central core which is a pool, hot tub and lounging area. The rooms on the inside look onto it and that is where the light for those rooms comes from. No noise seemed to come from the area and I think in the winter months it would be a nice break from the snowy outdoors. The...

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Helpful?
Thank LorneInKelowna
GMCastlegar, General Manager at Sandman Hotel Castlegar, responded to this review

Thank you Lorne for your review and description of the hotel which is greatly appreciated. Although you did not try the Frittatas or omelets they are deceptively good. We look forward to you staying with us again in the future.

Squamish
Reviewed 15 August 2015

The hotel is decent, with a business centre and nice rooms. Good coffee makers and little kitchenettes. Make sure you get an outside room as the inside rooms face the pool and smells of chlorine a bit.

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1Thank 509billp
GMCastlegar, General Manager at Sandman Hotel Castlegar, responded to this review

Thank you for your review and we are glad you enjoyed your stay. We look forward to you staying with us again in the future.

Sherwood Park, Canada
Reviewed 13 August 2015 via mobile

As soon as we walked in the door we were treated excellently. Kim (a room attendant) was so welcoming. You would have thought we were celebrities the way she treated us. She was very warm and helpful. The room was amazing. Very comfortable, clean and had extra pillows on each bed. There was lots of room and the pool was...

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Helpful?
Thank HappyTravels1923
GMCastlegar, General Manager at Sandman Hotel Castlegar, responded to this review

Thank you for your review I am definitely happy to hear that you had such a wonderful stay and that our staff made you feel so welcome. We look forward to seeing you again when you are in the Castlegar area.

Richmond, Canada
Reviewed 4 August 2015

We had stayed at this Sandman hotel many years ago and found it a little worn. We were pleasantly surprised when checking in the long weekend, how lovely it now looked! Very nice lobby and very comfy beds and rooms. The only complaint would be that the night clerk was very grumpy and unfriendly 😠. We were surprised to find...

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Helpful?
Thank Carole D
GMCastlegar, General Manager at Sandman Hotel Castlegar, responded to this review

Thank you Carole D for your review. I am glad you decided to stay with us once again and noticed the improvements to the hotel. I am very sorry for the cranky staff and we will do our best at putting a smile on their faces for all of our future guests. Hopefully you will try us again when you...

Kamloops, Canada
Reviewed 22 July 2015 via mobile

I think some people are way too hard on this hotel!! If you want luxury go to Rossland, Nelson or the BW in Trail and your paying for it too. I personally really like the BW in Trail.... So onto my review of this Sandman. It is an older hotel. You can see they've been working on it as they...

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Helpful?
Thank Greg D
GMCastlegar, General Manager at Sandman Hotel Castlegar, responded to this review

Thank you Greg D for your review. I am glad to hear you survived :) We did look at all the points you mentioned and they have been corrected thank you for letting us know. We are constantly working to upgrade the hotel as we can and appreciate our guest comments. Hopefully we will see you again in the future

Moose Jaw, Canada
Reviewed 14 July 2015

We stopped over here for one night on our way to the coast from the prairies. The lobby is updated and is likely the most impressive part of the facility. It has usual business amenities but since we were on vacation we didn't take advantage of these. The room was comfortable and clean. The bathroom was small and adequate but...

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Thank GBViews
GMCastlegar, General Manager at Sandman Hotel Castlegar, responded to this review

Thank you GBViews for your review I am glad you enjoyed your stay and look forward to seeing you again.

Lethbridge, Canada
Reviewed 2 July 2015

The staff are very welcoming and helpful. The pool is significantly better than it appears in the photos. Unlike most atrium pools, it is not near a sitting or eating area although there are tables at poolside if you wish. The hot tub is pleasantly deep but there seems to be some type of jet issue. The rooms are very...

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Helpful?
Thank scipiofan
GMCastlegar, General Manager at Sandman Hotel Castlegar, responded to this review

Thank you for your review. I am glad you enjoyed your stay with us and that you found our staff to be hospitable. Hopefully we will see you again when you are in the Castlegar area.

Grande Prairie, Canada
Reviewed 22 June 2015

I think we ended up hitting this hotel at a good time, Because some of the reviews are not all that great regarding noise. I found the bathroom way too small. There wasn't a wall plug in the bathroom, so shaving and unsing hair dryer or flat iron was extremely annoying as the plug outside the bathroom was so old...

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Helpful?
Thank Karen T
GMCastlegar, General Manager at Sandman Hotel Castlegar, responded to this review

Thank you Karen for your review it is always good to hear from our guests. Thank you for letting us know about some of the issues that you found, we will definitely look into them and make adjustment where we can. We are always striving to improve our guest experience, and we hope to see you again in the future.

Calgary
Reviewed 16 June 2015

My niece & I stayed here for 2 nights, only because the pool at the super8 was closed, & I'm sure glad we did. I'm fussy and I also don't like paying a fortune ( got a great deal online) . Our room was great. Sure it doesn't offer free breakfast but we packed all the food we needed for...

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Helpful?
Thank Cheryl B
GMCastlegar, General Manager at Sandman Hotel Castlegar, responded to this review

Thank you Cheryl B for your review. I am also happy that you decided to give us a try. It is always a pleasure to hear from our guests and that you enjoyed your stay. Hopefully we will see you again when you are traveling in our area.

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12/06/2017 13/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Accessible rooms
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
As Castlegar is nestled in the heart of the West Kootenays, so is the Sandman Hotel nestled in the heart of Castlegar. Minutes from shopping, business, and entertainment, Sandman Hotel Castlegar features modern amenities such as high-speed Internet access, a business centre, indoor pool and whirlpool, and meeting rooms, making this Sandman the perfect choice for your next stay. ... more   less 

Additional Information about Sandman Hotel Castlegar

Address: 1944 Columbia Ave, Castlegar, British Columbia V1N 2W7, Canada
Region: Canada > British Columbia > Kootenay Rockies > Castlegar
Price Range: $148 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sandman Hotel Castlegar 2.5*
Number of rooms: 134
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Questions & Answers

Here's what travellers have asked, with answers from Sandman Hotel Castlegar staff and other travellers.
1 question
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Cache Creek, Canada
8 months ago

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Questions? Get answers from Sandman Hotel Castlegar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to stay on the third floor. You needed a key card to get up there so I assume it is nicer.”
Pamela1958, 17 Oct 2016 | Read review
“Room over looking parking lot if concerned with pool noise”
K8325UMtracys, 30 Sep 2016 | Read review
“Go to the super 8”
LAfamilyRADE, 17 Sep 2016 | Read review
“join their star plus program”
rickbar9116, 28 Aug 2016 | Read review
“Happy with a ground floor corner suite and the trees buffed the highway noise at the back. Various prices for different suites.”
susan5161, 28 Aug 2016 | Read review
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USD 121* /night
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Prices are for 1 room, 2 adults
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