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Best Western Cranbrook Hotel

412 reviews
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Traveller (15)
Room & Suite (38)
Dining (3)
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Overview
  • Excellent41%
  • Very good36%
  • Average13%
  • Poor8%
  • Terrible2%
Travellers talk about
“nice hotel”(16 reviews)
“water slide”(12 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (412)Write a Review
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55
34
10
Show reviews that mention
All reviewsrestaurants and shoppingnice hotelwater slidefront desk stafflots of parkingwould stay here againroom was cleangreat place to staythe main stripother hotelsconvenient locationstayed one nightroad tripbwamenitiespillowsmicrowave
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51 - 55 of 409 reviews
Reviewed 16 August 2017

This hotel is one of the best in Cranbrook. It is fairly quiet since all the hotel are close to the railway tracks. Access to the main road is easy and there is a large parking lot. The lobby is spacious if you need to...More

Review collected in partnership with Best Western
Thank randyf692
Response from CScott1019, Guest Services Manager at Best Western Cranbrook HotelResponded 18 August 2017

A great stay is what we always hope to achieve and I am so pleased that this has been your experience while staying with us. I have passed your compliments on to our team in Cranbrook. We look forward to your next visit and wish...More

Reviewed 15 August 2017 via mobile

We stopped here for an overnight stay. The hotel room was good but quite expensive. This is the only Best Western that we have been to that did not have a free breakfast. We would have thought that with the pricey hotel room at least...More

Thank CalgaryHappycamper
Response from CScott1019, Guest Services Manager at Best Western Cranbrook HotelResponded 16 August 2017

We value your feedback and appreciate you taking the time to complete our survey. Although breakfast is not included in the room rate at our property, our on-site café True Root provides several breakfast and lunch options that are homemade, healthy, and made with locally...More

Reviewed 13 August 2017

helpful and friendly staff. Nice room -- comfortable Motel was easy to find and I was satisfied with it. Parking was convenient. I'd never seen special parking spaces for motorcycles before.. I like the automatic doors for entering the building.More

Review collected in partnership with Best Western
Thank 108gladyss
Response from CScott1019, Guest Services Manager at Best Western Cranbrook HotelResponded 16 August 2017

Thank you for making us your choice hotel in Cranbrook. I am glad that you enjoyed the amenities featured at our hotel location. We are proud to welcome tons of motorcycle guests to our hotel so that is why they without any doubt deserve those...More

Reviewed 11 August 2017

Extremely noisy facility! Room not clean. Front desk staff not able to resolve situations. Empathy does not result in repeat business. If you are going to offer a service (pet friendly ) accomodation make sure you can pull it off. Location black mark on the...More

Review collected in partnership with Best Western
Thank Deb A
Response from CScott1019, Guest Services Manager at Best Western Cranbrook HotelResponded 12 August 2017

Thank you for taking the time to share your experience as your feedback is important to us. I apologize that your stay did not meet with your expectations. We try our very best to keep the noise level down at all times within our hotel,...More

Reviewed 9 August 2017

This property is Clean, nicely decorated & well appointed.. but no complementary breakfast Little kitchenette in room as well as coffee and tea in lobby!John @ check in was very helpful & friendly! All OK😊More

Review collected in partnership with Best Western
Thank H3764STelaines
Response from CScott1019, Guest Services Manager at Best Western Cranbrook HotelResponded 11 August 2017

As a family owned hotel, we pride ourselves on ensuring every guest has a memorable stay while visiting our city. Thank you for taking the opportunity to tell us about your stay and sharing your review. I will also pass on your compliments to John....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Conference Facilities
Room Service
Dry Cleaning
Laundry Service
Banquet Room
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 125 - USD 167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
USD 125 - USD 167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (15)
Room & Suite (38)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
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Rachelle D
22 January 2018|
AnswerShow all 2 answers
Response from Annette D | Reviewed this property |
Sorry I Drove.
0
Votes
Nicole J
16 May 2017|
AnswerShow all 5 answers
Response from CScott1019 | Property representative |
Hi Nicole, We unfortunately do not have a hot tub at our property, but our indoor heated pool is kept at 85 degrees Fahrenheit at all times and is open from 8AM to 10PM. Regards, Julie Guest Services Agent
0
Votes
Judy Z
5 May 2017|
AnswerShow all 3 answers
Response from CScott1019 | Property representative |
Thanks for your question Judy Z, and thank you for your response Ron C. To confirm, we do have coffee makers in each of our guest rooms.
0
Votes
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12
Room Tips
"Railway tracks run along the west side of the hotel"
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"Dog friendly"
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"Ask to be away from the pool and highway"
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"Third floor south side"
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