The bed was firm, the room was clean, and the staff were friendly. Next time I am in Cranbrook I will definitely be staying here. Outside of not having a lounge on site and a whirlpool this place was great. The hockey team and families enjoyed every minute.
Room was a little small for three with a rollaway but it worked. Needed darker curtains but room was clean not in need of any repairs. Pleasant staff, yes this is pricey for a Best Western but staff tried to give us plenty of discounts, so ok.
Friendly service, clean entrance and a fun water slide for the kids. We stayed in the 2 room king suite. It fit our needs perfectly. It was actually my daughters choice for her birthday and she loved it. I was just a bit disappointed they didn't have a hot tub or breakfast…
We checked in early evening, with a brand new puppy! The front desk staff were so kind and encouraging, very friendly. It is nice, they have a little fenced in area for pets. The rooms are comfortable, nice bathrooms and very clean. The pool area is bright and they have a…
I was a late walk-in on a business trip and the Best Western in Cranbrook BC made me feel right at home. its a modern facility with extremely helpful staff. I asked about late checkout and was informed that I was eligible due to membership status. Even after checkout I was made…
"Higher floor, facing northeast MIGHT be quieter from road noise"
"If it has a pull out couch, check it out."
"Train tracks at back of hotel, running through the night and major highway at front of building. Noisy on both sides. ]"
"Although the main road is close to the hotel I was not aware of any traffic noise from our room on the second floor."
"The fridge was small in our room so maybe ask at check-in if there are any other options."