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Prestige Rocky Mountain Resort and Convention Centre

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Traveller (42)
Room & Suite (20)
Dining (2)
Overview
Hotel website
209 Van Horne St S, Cranbrook, British Columbia V1C 6R9 Canada See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
Additional information
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Offers from Prestige Rocky Mountain Resort and Convention Centre
Special Price: EXTEND YOUR SUMMER!
Hotel packages
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Rooms
28 Oct.29 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (327)
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Traveller rating
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127
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140
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20
5
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All reviews the west coast grill great gym nice hotel don cherry train car business trip room was clean close to downtown pool and hot tub room service front desk staff stayed here for one night enjoyed my stay the main drag short drive king room a great place to stay
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21 - 25 of 323 reviews
Reviewed 5 March 2018

A Beautiful location, with welcoming,comfortable décor. The staff were polite, attentive and well mannered. Overall,fare value for the dollar. Yes, I would return again, after being assured the ghostly sounds have been flushed out. Thank you for the opportunity to post.More

Review collected in partnership with this hotel
Thank gailp223
Response from David K, General Manager at Prestige Rocky Mountain Resort and Convention CentreResponded 7 March 2018

Thank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Hotel. We certainly enjoyed having you with us. I do apologize for the ghostly interruptions and have passed your observations and suggestions...More

Reviewed 27 February 2018 via mobile

We were driving back home from a weekend away and decided that we would stop in Cranbrook for the night because we were getting tired. So we drove through town looking at Hotels and looked at the Prestige online. We decided to stop there and...More

Thank miles r
Response from David K, General Manager at Prestige Rocky Mountain Resort and Convention CentreResponded 7 March 2018

Thank you for sharing your experience. Your satisfaction is very important us and I apologize that you did not have a restful stay. I have reviewed your comments with our entire team and please be assured that we have already taken steps to rectify the...More

Reviewed 22 February 2018

Expecting a resort in the Rocky Mountains, we were disappointed with the location. Given the cost, we were disappointed with the rooms. It is a costly area and perhaps none of the options actually have views of the glorious mountains. The staff were somewhat indifferent,...More

Thank gardensail
Response from David K, General Manager at Prestige Rocky Mountain Resort and Convention CentreResponded 7 March 2018

Thank you for your comments. With Cranbrook being situated where it is, it is hard to get a good look at the mountains given the highway direction. However, the city does have a beautiful surrounding area and small downtown core. Cranbrook is excited to be...More

Reviewed 20 February 2018 via mobile

An unfortunate accident on our way to vacation in Banff left us stranded in Cranbrook. We feel so fortunate to have found the Prestige Resort. Jessica at the front desk has been amazingly considerate and helpful, turning a very upsetting experience into a “salvage operation”...More

Thank Portlandtravlr
Response from David K, General Manager at Prestige Rocky Mountain Resort and Convention CentreResponded 22 February 2018

Thank you so much for such wonderful and kind comments. I am so pleased to hear we were able to make such a difference! We do take pride in catering to our guests’ needs the best way we can. I hope the rest of your...More

Reviewed 17 February 2018

If you are a light sleeper, this is not the place for you. The vibrations by the train track (which I didn't see when I arrived in the dark) awoke me at 11pm and 2am... my bed shook. Also, if someone has a TV on...More

Review collected in partnership with this hotel
Thank florriannf
Response from David K, General Manager at Prestige Rocky Mountain Resort and Convention CentreResponded 22 February 2018

Your satisfaction is very important us and I apologize that you did not have a restful stay. Thank you for taking the time to reach out to us and provide your feedback. The development and continued use of the railway makes up a large part...More

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About
Description
Elegant full service resort and convention centre offering exquisite deluxe rooms, designer suites, restaurant, bar & grill, cappuccino bar & bistro, fitness centre, indoor pool/hot tub, day spa, hair More salon and boutique shops. Customized Adventure and Lifestyle package available. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
110
Price range
USD 123 - USD 168 (Based on Average Rates for a Standard Room)
Also Known As
Prestige Rocky Mountain Cranbrook
Location
Canada > British Columbia > Kootenay Rockies > Cranbrook
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
110
Price range
USD 123 - USD 168 (Based on Average Rates for a Standard Room)
Also Known As
Prestige Rocky Mountain Cranbrook
Location
Canada > British Columbia > Kootenay Rockies > Cranbrook
Photos
Traveller (42)
Room & Suite (20)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (3)
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Nearby AttractionsSee all 26 nearby attractions
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Questions & Answers
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Room Tips
"We were on the main floor street side with zero issues."
milesc550
4 weeks ago
Read review
"The rooms facing the highway were very quiet. The ones facing the rail yard had two sets of windows and..."
JuliaMystery
12 Aug. 2018
Read review
"All rooms seem the same"
Natkayco1
23 Jun. 2018
Read review
"Train noise may be a problem for some travellers"
144debj
13 Jun. 2018
Read review
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