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Prestige Rocky Mountain Resort and Convention Centre

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244 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Tokyo, Japan
Reviewed 19 September 2016

History: Built and opened in 1998; renovated in 2010. Location: West side of Cranbrook with direct access to highway 3. Interior Decor: Luxurious. Competes well with upper scale of global popular chain hotels. Updated appearance of the lobby/lounge for 21st century look. Excellent. Exterior Apperance: Well regarded hotel in the area with distinctive appearance (3 floors). West end of the...

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Helpful?
Thank setotravel
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for your review! You have provided other readers with a terrific overview of the guest rooms and amenities. We hope to see you again soon! Jessica O. Guest Services Manager

Prince George, Canada
Reviewed 31 August 2016

This was my second stay at the Prestige, in Cranbrook, and both times have been wonderful. This hotel is above average in my opinion - it is very clean and well maintained. Both the dining room and the Pub offer good food and service. No complaints at all.

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Thank Barbara H
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you so much for such positive comments! Our team works hard to ensure that every guest has a memorable stay and it is rewarding to hear that you had a great stay. We look forward to having the opportunity to welcome you back again! Jessica O. Guest Services Manager

Edmonton, Canada
Reviewed 27 August 2016

We had an outstanding stay at Prestige Rocky Mountain Resort in Cranbrook and recommend it highly. A nice feature is that the rooms and bar are at the opposite ends of the building, so it is very quiet. Staff was accommodating and helpful. The little coffee shop was a plus.

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Thank Geoffrey M
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for your wonderful comments! We are happy to hear you enjoyed your stay and are looking forward to having you again as guests in our hotel. We will see you next time! Jessica O. Guest Services Manager

Windermere, Canada
Reviewed 27 August 2016

Great hotel except the hot tub was not hot ! Wonderful time at the spa. The room was clean, and very comfortable. Good location if you don't mind trains once in awhile. Been there for other functions and was always impressed.

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Thank Deborah M
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for taking the time to post a review! We greatly appreciate the feedback. We look forward to having the opportunity to welcome you back to Cranbrook! Jessica O. Guest Services Manager

Haworth, United Kingdom
Reviewed 21 August 2016

Stayed two nights whilst touring in the Rockies. Staff were very friendly and helpful. Our room was well furnished, comfortable and spotlessly clean. Plenty of parking and conveniently located for all amenities in Cranbrook. Would recommend this hotel if staying in Cranbrook.

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Thank BronteTripper
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for such a great review! We are very pleased to hear that you enjoyed your stay. We hope to see you again soon! Jessica O. Guest Services Manager

edmonton, Canada
Reviewed 17 August 2016

we were very impressed with this hotel. front staff were very good friendly and even showed us the railroad car rooms when he didn't really have to. rooms were great, parking everything and I would stay there again without hesitation.

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Thank Norm R
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for taking the time out of your busy schedule to write such a complimentary review! We consider dedicated and competent staff members like Warren our most valuable asset. He was pleased that you acknowledged his efforts. We look forward to welcoming you back to Cranbrook in the future! Jessica O. Guest Services Manager

Edmonton, Canada
Reviewed 11 August 2016

Travelling through the BC Rockies for the week with a stop over in Cranbrook. Great hotel and amenities. Rooms were large and modern. Central location in the city made it easy for planning trips around the Cranbrook area. Would definitely return in the future.

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Thank Sean M
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for taking the time to give us your feedback. We are so pleased to hear you enjoyed your stay. We look forward to welcoming you back to our city! Jessica O. Guest Services Manager

Reviewed 8 August 2016

We stopped for a night while passing through. Warren was fantastic and we had a great stay in one of the railcars. Quite luxurious and a real treat! Visited the railway museum the next day for an interesting trip down memory lane.

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Thank Nita B
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for your wonderful review! Our team works hard to ensure that every guest has a memorable stay and it is rewarding to hear you had a great stay. We consider dedicated and competent staff members like Warren our most valuable asset. He was very happy to hear that you acknowledged his efforts. We hope you will come visit...

aple Ridge, Canada
Reviewed 6 August 2016

I travel for 8 months of the year and I have used many hotels throughout my travels and I always find the Prestige Hotel in Cranbrook BC a great place to stay. The location as close to railway tracks can be a little noisy at times but for the most part un-noticeable. Try their rail car special room if your...

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Thank Paul H
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for your review! We always look forward to our regular guests and are so pleased to hear you have made us your choice hotel in Cranbrook. We look forward to your next visit! Jessica O. Guest Services Manager

Tromso, Norway
Reviewed 2 August 2016

Had a night in Cranbrook on the way to Calgary. Came in late with kids. The lady at the counter was very service minded. She even offered to open the pool for us that night, but we had to get to bed. Next day we swam for an hour and then had a light breakfast at the cafe (a bit...

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Thank Chicken7209
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for your kind comments regarding our staff and service. As a family owned hotel, we pride ourselves on ensuring every guest has a memorable stay while visiting our city. We hope to see you again soon! Jessica O. Guest Services Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Elegant full service resort and convention centre offering exquisite deluxe rooms, designer suites, restaurant, bar & grill, cappuccino bar & bistro, fitness centre, indoor pool/hot tub, day spa, hair salon and boutique shops. Customized Adventure and Lifestyle package available. ... more   less 

Additional Information about Prestige Rocky Mountain Resort and Convention Centre

Address: 209 Van Horne St S, Cranbrook, British Columbia V1C 6R9, Canada
Region: Canada > British Columbia > Kootenay Rockies > Cranbrook
Price Range: $146 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Prestige Rocky Mountain Resort and Convention Centre 3.5*
Number of rooms: 110
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Also Known As:
Prestige Rocky Mountain Cranbrook
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Questions & Answers

Questions? Get answers from Prestige Rocky Mountain Resort and Convention Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Speak to the staff about any questions you may have.”
 of 5 bubbles AlteOma, 6 Nov 2016 | Read review
“Try a different hotel”
 of 5 bubbles tokyohos, 11 Oct 2016 | Read review
“Don't get a room close to the ice or vending machine,you will hear it operate all night.”
 of 5 bubbles Glenn57_25, 16 Jun 2016 | Read review
“Ask for a front facing room otherwise you will be looking at train cars.”
 of 5 bubbles VikLauL, 25 Mar 2016 | Read review
“Try the Spa!!”
 of 5 bubbles 567chantelj, 8 Mar 2016 | Read review
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