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Prestige Rocky Mountain Resort and Convention Centre

Booking.comUSD 157*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Prestige Rocky Mountain Resort and Convention Centre
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257 Reviews from our TripAdvisor Community

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Showing 254: English reviews
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vancouver
Reviewed 3 days ago NEW

Pros: Very clean. Room was well appointed. Bathroom had its own TV. Comfy bed, pillow, and linens. Staff were top notch. The gym is simply amazing! It's the best hotel gym I've ever seen. Probably becuase it's open to the public who pay to go, so it is large, fully stocked with great new equipment, and not busy. And it's...

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Helpful?
Thank vancity8
Calgary, Canada
Reviewed 1 week ago

Excellent Hotel. We had a weekend stay with a volleyball team. Very clean hotel and good location on the main drag in Cranbrook. Would definitely recommend this hotel to families. We will stay here again.

Review collected in partnership with this hotel
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Thank colinbH9740DW
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for such great feedback! We love having all types of teams join us during their season. As a family-owned hotel, we are so happy to hear your family enjoyed their stay. We look forward to having the opportunity to welcome you back to Cranbrook! Jessica O. Guest Services Manager

Grande Prairie, Canada
Reviewed 2 weeks ago

I was quite impressed with this hotel when I checked in. The room was clean and very nice. The bed was very comfortable. I opened the window when I arrived and noticed the train tracks behind the hotel (my room was on the back). I thought it was strange that there were two complete windows. Then a huge freight train...

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Helpful?
Thank Inlovewithsue
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for your review. I am pleased to hear you enjoyed our comfortable rooms! The development and continued use of the railway makes up a large part of our city’s heritage. It is one of the many reasons why visitors are drawn to Cranbrook. Those interested in this aspect of our city often enjoy touring the Canadian Museum of...

Osoyoos, Canada
Reviewed 23 March 2017

The room was clean, the restaurant was great, pool and hot tub were good and the internet worked, Everything we needed after a long day on the road, it was good to know everything you expected was open.

Review collected in partnership with this hotel
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Thank Kim C
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for your kind comments and great feedback! We are pleased to be able to offer all amenities needed after such a long trip. We hope to see you again soon! Jessica O. Guest Services Manager

Nelson, Canada
Reviewed 16 March 2017

The Spa Rooms were such a cathartic end to a long day! Such friendly Front Desk Staff that included some well needed chocolate! The Kootenay Coffee in the Room really made it one of my best hotel stays!

Review collected in partnership with this hotel
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Helpful?
Thank jocelyng396
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you so much for such a wonderful review! I am so pleased to hear you enjoyed your stay in one of our comfortable Spa Suites. We hope to see you again soon! Jessica O. Guest Services Manager

Reviewed 28 February 2017

Tanis Sawyer - From the moment we walked in the Lobby we noticed that not only was it very clean but inviting. Extremely knowledgeable staff, very pleasant and even went the extra step of showing us the "Suites" and their differences, depending on what the vacationer or business patron wanted to book NEXT TIME!!! Liked the variations. Hope they extend...

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Thank 948taniss
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for such wonderful feedback! I am so pleased to hear of our staff going the extra mile. I truly hope you enjoyed your visit, and had a great anniversary! We look forward to having the opportunity to welcome you back to Cranbrook! Jessica O. Guest Services Manager

Edmonton, Canada
Reviewed 19 February 2017

We were very pleased with the extra effort all the staff demonstrated in making our stay a great one. The staff were flexible, caring and understanding with the changes we requested. We would recommend this facility to families or people wanting an incredible experience in Cranbrook!

Review collected in partnership with this hotel
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Helpful?
Thank michelledO2222QB
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you so much for such a wonderful review! We truly enjoyed having your team stay with us. I am very pleased to hear our team went above and beyond to make your trip more enjoyable! We hope to have to the opportunity to welcome you back to Cranbrook! Jessica O. Guest Services Manager

Radium Hot Springs, Canada
Reviewed 19 January 2017

Had the most awesome interaction with the staff and the room was so great I would recommend staying here for both business and pleasure. Very relaxing on great beds internet and television were great as well

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Thank audreyme
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for such wonderful comments! It is always gratifying to know that our performance was effective and appreciated. Our staff is truly our greatest asset. We hope to see you again soon! Jessica O. Guest Services Manager

Reviewed 19 January 2017

I was warned away from the Prestige by family members, as they said it's too loud from the train yard. I forgot my earplugs. I never heard a thing when sleeping. The train is a non-issue for me. Granted, I have lived very close train tracks for many years, so I guess my brain tunes it out. Even so, while...

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Helpful?
Thank Mcnotmac
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for your kind compliments and review of your recent stay in Cranbrook. We appreciate you taking the time to post your review and we value your feedback. We look forward to the opportunity to welcome you back to our city! Jessica O. Guest Services Manager

Calgary, Canada
Reviewed 14 January 2017

This was a very nice hotel!! Everything good, the price, the cleanliness, the services, the location, the swimming pool, parking, bedroom. Would be so nice if breakfast is include as a regular services.

Review collected in partnership with this hotel
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Helpful?
Thank picufamily
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent stay at our Hotel. We hope to see you again in the near future! Jessica O. Guest Services Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Elegant full service resort and convention centre offering exquisite deluxe rooms, designer suites, restaurant, bar & grill, cappuccino bar & bistro, fitness centre, indoor pool/hot tub, day spa, hair salon and boutique shops. Customized Adventure and Lifestyle package available. ... more   less 

Additional Information about Prestige Rocky Mountain Resort and Convention Centre

Address: 209 Van Horne St S, Cranbrook, British Columbia V1C 6R9, Canada
Region: Canada > British Columbia > Kootenay Rockies > Cranbrook
Price Range: $171 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Prestige Rocky Mountain Resort and Convention Centre 3.5*
Number of rooms: 110
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Also Known As:
Prestige Rocky Mountain Cranbrook
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Questions & Answers

Questions? Get answers from Prestige Rocky Mountain Resort and Convention Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're a light sleeper, ask to be on the side away from the rail yard - or bring ear plugs if you feel it will bother you.”
Mcnotmac, 18 Jan 2017 | Read review
“Speak to the staff about any questions you may have.”
AlteOma, 6 Nov 2016 | Read review
“Try a different hotel”
tokyohos, 11 Oct 2016 | Read review
“Don't get a room close to the ice or vending machine,you will hear it operate all night.”
Glenn57_25, 16 Jun 2016 | Read review
“Ask for a front facing room otherwise you will be looking at train cars.”
VikLauL, 25 Mar 2016 | Read review
5 of 5
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USD 157* /night
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Prices are for 1 room, 2 adults
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