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Sandman Inn Cranbrook

Traveller (31)
Room & Suite (15)
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405 Cranbrook St N, Cranbrook, British Columbia V1C 3R5 Canada See on map
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Room Service
2.5 Star accommodation
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Offers from Sandman Inn Cranbrook
Special Offer:Free Breakfast + 20% Off
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25 Nov.26 Nov.
1 room, 2 adults, 0 children
Standard Room
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Reviews (111)
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1 - 5 of 110 reviews
Reviewed 7 August 2018 via mobile

Walked in to find the lobby under construction. Front desk was a mess of papers and they put a freeze on selling rooms because they weren't being entered in the computer system. They had difficulty finding our reservation. The room we got had a tiny...More

Thank LadyFiske
Response from Sandmandan, General Manager at Sandman Inn CranbrookResponded 9 August 2018

Thanks for your review. Our housekeeping staff must have overlooked the shower cleanliness. My apologies for that. The freeze on the rooms was due to an intensity of bookings coming through from Expedia, etc. We only had 3 rooms available at the time and I,...More

Hotel's Favourite
Reviewed 25 March 2018 via mobile

I stay here often when I go to Cranbrook to work. The staff are always extremely welcoming, friendly, and helpful. The rooms are clean and the beds are comfortable. I would recommend staying at the Sandman for sure.More

Thank Paige L
Response from Sandmandan, General Manager at Sandman Inn CranbrookResponded 30 March 2018

Thank you for your positive review. We strive to provided excellence in service and I am happy to hear that you feel our staff are extremely welcoming, friendly and helpful. Clean rooms and comfortable beds are essential, so thank your for your comments regarding the...More

Reviewed 29 July 2018 via mobile

Got into town late. Bug in the bed! No other hotels in the area could accommodate our family. Room smelled like cigarettes and not clean. Only choice was to move to two separate rooms. Moved rooms. Equally as terrible. The bed skirt was visibly soiled...More

Thank sandraJ2295PN
Response from Sandmandan, General Manager at Sandman Inn CranbrookResponded 9 August 2018

Thanks for your review. Sure sounds like you had a negative visit at our property. Please feel free to call me at 250-426-4236. Maybe, we can do some service recovery, given another chance. Regars Dan Schellenberg General Manager

Reviewed 27 July 2018

We stayed one night here while visiting Fort Steeler. It was an impromptu visit. We called the same morning and got a room at a reasonable rate considered it was peak summer season. The hotel is adequate for a quick stay, beds are comfortable, free...More

Thank anaest
Response from Sandmandan, General Manager at Sandman Inn CranbrookResponded 9 August 2018

Thanks for your review. Regarding your comments on "our dated" we are scheduled for a renovation, soon, so hopefully this will improve that dated look. I am glad you like the hot chocolate. I hope you pay us another visit.. Regards, Dan Schellenberg General Manager

Reviewed 17 June 2018

As expected it is busy in Cranbrook for the Sam Steele days. We have a room with 2 double beds and a kitchenette. The bathroom is the smallest ever seen. If you happen to be a larger person you have to step into the tub...More

Thank Johanna V
Response from Sandmandan, General Manager at Sandman Inn CranbrookResponded 18 June 2018

Thank you for your review. Regarding the size of the bathrooms, we are working on a solution to expand the bathrooms in our upcoming renovations, so hopefully, you will get a chance to see the improvements. We used to give a $10.00 Denny's gift card...More

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Boasting more sunshine hours annually than any other city in BC, Cranbrook is surrounded by miles of lush forest and many glacier-fed lakes. Comfortable guest rooms, a relaxing indoor pool in addition to modern More conveniences like high-speed Internet access, a business centre and on-site dining, make this Sandman property the perfect destination for business or pleasure. Less
Hotel class
Contact Information
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Dry Cleaning
Indoor pool
Meeting Rooms
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Breakfast included
Room types
Non-Smoking Rooms, Suites, Kitchenette
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites, Kitchenette
Number of rooms
Price range
USD 76 - USD 118 (Based on Average Rates for a Standard Room)
Canada > British Columbia > Kootenay Rockies > Cranbrook
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites, Kitchenette
Number of rooms
Price range
USD 76 - USD 118 (Based on Average Rates for a Standard Room)
Canada > British Columbia > Kootenay Rockies > Cranbrook
Traveller (31)
Room & Suite (15)
Pool & Beach (4)
Business Centre & Event Rooms (1)
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Questions & Answers
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9 April 2018|
Response from J473ZKkeiths | Reviewed this property |
The front desk is manned all night as far as I know.
Room Tips
"Great blinds to keep the sun out if you need a longer rest!"
1 Aug. 2017
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"I like the room by the exit for my dog."
30 Apr. 2017
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"If all you need is a one night stay for sleep, this place will do. Staying for two nights or more and you..."
24 Feb. 2017
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"Don't stay here"
17 Jul. 2016
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