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Sunrise Ridge Waterfront Resort

Traveller (108)
Room & Suite (55)
Traveller (108)
Room & Suite (55)
Pool & Beach (11)
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2 Dec.3 Dec.
1 room, 2 adults, 0 children
Standard Room
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  • Excellent44%
  • Very good32%
  • Average13%
  • Poor5%
  • Terrible6%
Sunrise Ridge Waterfront Resort is the perfect place to start your Vancouver Island vacation. Located just 37 km north of Nanaimo, Parksville is situated in a spectacular natural setting, surrounded by beautiful beaches, mountains, lakes and rivers. At Sunrise Ridge pamper yourself with in suite features including top quality furnishings, soaker tubs, open and spacious kitchens, natural timber, stone, granite and stainless steel appliances.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Public Wifi
Hot Tub
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Heated pool
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Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Family Rooms
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Reviews (271)
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All reviews one bedroom suite full kitchen beautiful condo pool and hot tub natural gas beach access washer dryer rooms are large long weekend vancouver island beds were very comfortable there is no air conditioning exercise room rathtrevor beach one night stay tigh na mara view of the ocean
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1 - 5 of 265 reviews
Reviewed 1 week ago

Poor service upon check-in, undesirable room with no a/c, you have to call for an electric fan, weird main door to get to your room because there's a door next to your door! Horrific! The chairs at the lounge area was in disarray? Won't be...More

Thank ImChef2
Response from Robynne S, General Manager at Sunrise Ridge Waterfront ResortResponded 4 days ago

Thank you for your feed back ImChef2. It is definitely a concern to us that you found your stay so disappointing. Please allow me to address the issues that I can within this response. We do have air conditioning in some of our suites, but...More

Reviewed 2 weeks ago

We stayed for a second time at Sunrise Ridge recently and once again were very pleased with our accommodation and the quality of the service. Our suite was spotless and well appointed. Staff are friendly and helpful. All staff are very professional. This property seems...More

Thank Rosemary B
Response from TrueKeyHotels, Marketing Manager at Sunrise Ridge Waterfront ResortResponded 1 week ago

Thank you very much Rosemary for this wonderful review! We are happy to hear that you enjoyed your 2nd visit to our Resort. Thanks for mentioning our great staff as well :) We hope you return again soon. Cheers, Katie Wallace Marketing Manager

Reviewed 8 October 2018

The accommodation was more than expected. Everything was clean and new with loads of space. The only downside was parking. Had quite a walk to our room. The walk to the beach was nice but a little far. No sandy area to walk about. All...More

Thank natashazarr
Response from TrueKeyHotels, Marketing Manager at Sunrise Ridge Waterfront ResortResponded 13 October 2018

Thanks so much Natasha! We are happy that you enjoyed your suite. You are correct, the waterfront access is along a pathway that can be a little long for some guests. Sometimes guests park over by the waterfront villas to access the path, this helps...More

Reviewed 29 September 2018 via mobile

First off this place doesn't look anything like the pictures. Our overpriced room included a thermostat that didn't work, a shower head that hardly worked with minimal pressure, complete with flies flying all over the place. The front desk offered no sympathy and offered to...More

2  Thank alyssam8584
Response from TrueKeyHotels, General Manager at Sunrise Ridge Waterfront ResortResponded 4 weeks ago

Dear alyssam8584, I am very sorry to hear that you did not enjoy your stay with us. If you would like to contact me directly to share more details about your experience and let me know which suite you were in, I can look into...More

Reviewed 5 September 2018

After a number of glitches, we did enjoy our stay in the 1 BR villa. Neighbours were rather noisy though and we had some technical issues but management gave us a discount. Thanks. Too bad there is no on site restaurantMore

Thank Jim B
Response from TrueKeyHotels, Marketing Manager at Sunrise Ridge Waterfront ResortResponded 11 September 2018

Hi Jim, Thanks for your review. We are glad to hear that you enjoyed your stay even with the issues. Although we don't have a restaurant onsite, there are many close by and even within walking distance from the Resort, plus each of our 1,...More

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Questions & Answers
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Neil S
16 January 2018|
Response from Rosemary B | Reviewed this property |
There is no restaurant on site so I doubt there is breakfast service. Other than that I can’t really answer
20 April 2017|
AnswerShow all 5 answers
Response from TrueKeyHotels | Property representative |
Hi Gosiael, Yes, the outdoor pool is heated and it opens May 1st. Cheers, Katie Wallace Marketing Manager
11 March 2016|
AnswerShow all 2 answers
Response from Barrie-The-Fiddler | Reviewed this property |
I would suggest contacting the hotel directly. I did not notice any dogs present when we visited last summer.
Room Tips
"Ask if your room facing waterfront or street"
1 week ago
Read review
"Corner suites are roomy and have A/C."
7 Oct. 2018
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"Some rooms have sea views, I think."
10 Aug. 2018
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"be very specific what you want, and who helps you, some really negative people on desk"
8 Aug. 2018
Read review
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USD 93 - USD 191 (Based on Average Rates for a Standard Room)
sunrise ridge waterfront hotel parksvillesunrise ridge waterfront parksville
CanadaBritish ColumbiaVancouver IslandParksville
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