The Hospitality Inn
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The Hospitality Inn

3835 Redford St, Port Alberni, British Columbia V9Y 3S2 Canada
Traveller (25)
Newly Renovated Rooms
Room & Suite (12)
Brunch by the fire.
Dining (3)

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Fully refundable before Sat, 1 June
No prepayment needed
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AU$229
Fully refundable before Sat, 1 June
No prepayment needed
AU$229
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#4 of 8 hotels in Port Alberni
4.2 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Whether you are in Port Alberni for business or for recreation, we offer outstanding accommodation. Enjoy our year-round, covered, heated, outdoor, salt water pool and hot tub.Located between Nanaimo and the West Coast, the Pacific Rim National Park is our back yard. You can take a leisurely 90 minute drive to Tofino or Ucluelet, visit Long Beach and be back to the hotel in time for a swim. Or, stay over on your way to B.C.'S famous West Coast Trail. At The Hospitality Inn, we will meet your needs and exceed your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast available
Hiking
Fishing
Business Centre with Internet Access
Electric vehicle charging station
Secured parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Breakfast buffet
Kids' meals
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Shops
Sun terrace
24-hour front desk
Express check-in / check-out
Room features
Air conditioning
Housekeeping
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Family
Mid-range
Languages Spoken
English

Location

3835 Redford St, Port Alberni, British Columbia V9Y 3S2 Canada
411Reviews2Q+A73Room tips

Reviews
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Detailed Reviews
ryanvanveenphotography wrote a review Mar 2020
Vernon, Canada845 contributions48 helpful votes
4.0 of 5 bubbles
Stayed for a night on our recent trip to the island...during our stay the covid craze was in full effect so services were somewhat limited but that being said we enjoyed our stay! The room was clean, pet friendly, and easy to access! The hotel is conveniently located near downtown as well as near some of the hiking trails in Rogers creek park...the pool and spa looks super clean and inviting however they were closed to the guests due to the virus! I was a little skeptical going in but would definitely stay here again! The front staff were also really friendly and helpful!!
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Desk, General Manager at The Hospitality Inn
Responded 11 May 2020
Dear Guest, Thank you for taking the time to review your stay. Your great feedback is sincerely appreciated.Your words are genuinely appreciated and will help us make improvements that will allow us to continue providing our guests with unforgettable experiences. We are going to share your feedback with our team members and it give us motivation to work even harder. We look forward to welcoming you back to The Hospitality Inn Port Alberni Hotel in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beezee12 wrote a review Jan 2024
Nanaimo59 contributions29 helpful votes
4.0 of 5 bubbles
The front desk clerk advised that they are giving the hotel a large renovation including new beds, air conditioning and many other features. The bed was our only complaint but for the price compared to others could hardly complain. The hotel is immaculate. If it was not for the bed would have given them a 5. Never tried their breakfast buffet (great price, just too early for us).
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Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rob C wrote a review Jan 2023
13 contributions
4.0 of 5 bubbles
I visited this motel in the winter. The oustside looked a little tired but it was a gloomy day. The reception area is nice and cozy with a sitting area in front of a warming fireplace.
The reception staff was friendly and courteous. They let me check in early with no hassle. They also printed something for me, no hassle, no charge.
The room was up to date and clean.
I was somewhat impressed.

The property has an indoor pool which I didn't use, but heard kids going down the hall to enjoy it.

Quite enjoyed my stay.
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Date of stay: January 2023
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shannon J wrote a review Jan 2020
4 contributions2 helpful votes
1.0 of 5 bubbles
I would honestly say we make a yearly trip to Port Alberni from Sooke, BC with our kids hockey teams and we usually stay at the Best Western in Port Alberni. This was our first time staying at the Hospitality Inn and it will definitely be our last. Upon arrival the double bed room smelled of stale urine...we had to keep the window open in the cold to air out the room. Numerous other parents noted smells in their rooms too. We had the breakfast the first morning and were excited about the omlete station. It was ok at best. The omlete was not cooked all the way through and was cold in spots. The rest of the continental breakfast was ok, typical continental breakfast. The final straw was noticing clumps of mold spores in the bathroom near the ceiling after getting out of the shower. We also found pills, of some sort, in the window sill.

This hotel also offers a "hockey team rate" for tournaments....dont let that fool you if you are travelling for sports, as the rate we were given and paid for was $20 higher than any of the rates for the same dates online. Overall we were thankful we only stayed 2 nights and definitely will be booking in with the trusted Best Western Hotel for any future hockey trips to Port Alberni
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front D, Manager at The Hospitality Inn
Responded 9 Jan 2020
Dear Shannon, Thank you for the time you took to share this kind feedback. It is our aim to offer our guests an entirely satisfactory service and deliver superior experience. I am incredibly disappointed to hear that we did not meet your expectations during your recent visit.By telling us what you appreciate about your stay and how we can improve, you are helping us to deliver the high standard of hospitality for you and other guests in the future. Your experience at Hospitality Inn Port Alberni is definitely not reflective of the feedback we normally receive, therefore I hope you can give us another opportunity to welcome you back to the hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Randy M wrote a review Mar 2023
1 contribution1 helpful vote
1.0 of 5 bubbles
I travel with a service dog and the majority of the staff have no idea of the laws concerning service animals. Not only do they break the law by stating on various sites "No service animals", but they also broke the law when they charged me extra fees for having my service dog.

If you find that you have to stay at this hotel I would avoid room 118. My buddy stayed in that room and the smoke detector was missing with only the wires hanging out of the ceiling.

As for the hotel itself, it is average at best. Some of the staff were polite and friendly but the majority were rude.
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Date of stay: February 2023
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Take my advice, book somewhere else.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cathy R wrote a review Nov 2021
Vancouver, Canada4 contributions4 helpful votes
1.0 of 5 bubbles
It would be nice to have known they shut the pool down as well as the hot tub…no continental breakfast, no restaurant, broken coffe maker, no toilet paper and our toilet wasn’t flushed when we arrived. Our pillows are old and flat and there were crumbs and dirt all over the bed sheets and covers. Our bathroom and closet doors wouldn’t close and the drawer on the dresser kept opening on its own so ended up injuring myself getting up in the middle of the night. The hotel staff had no clue where anything was in town and were no help at all. Our internet keeps cancelling out on us. This hotel is the worst dive we have ever stayed in! We will make sure to leave many reviews to ensure others don’t share our experience.
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Date of stay: November 2021
1.0 of 5 bubblesRooms
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: Don’t choose this hotel. Even the locals agree this place is horrible.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
V4486OJrayc wrote a review Apr 2023
Campbell River, Canada2 contributions3 helpful votes
2.0 of 5 bubbles
After a week of staying here in Port Alberni I received our bill. The Hospitality Inn charged me an extra 40.00 for the last 6 nights without any room changes or consultation. The reply I was given from the hotel was the rates fluctuate depending on occupancy. So at their discretion, they simply add an extra 40.00 night.
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Larry R wrote a review July 2021
Mississauga, Canada2 contributions2 helpful votes
1.0 of 5 bubbles
Horrible Hotel. The pictures for the site are from at least 5 years ago. Outside is totally neglected as weeds are everywhere and the vegetation that is alive is overgrown. Rooms are not clean as mattress pad is stained, chairs stained,dead bugs, broken mirror repaired with plywood,dated rooms,etc. They need to hire people that know how to clean and not have their family do it. Pool area is closed as it is in need of repair not covid. This Hotel requires an extensive Reno. Had more pics but won't fit in review. Stay elsewhere.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rachel J wrote a review Jan 2024
3 contributions1 helpful vote
1.0 of 5 bubbles
Over priced and run down. Staff said we were the only room in the hotel and then booked a trashy, noisy couple who yelled and wandered the halls naked at midnight right next door to us. We had to move at 12:40am into a room that was freezing cold and rundown. Paint chipped and peeling, bathroom tub chipped and peeling, taps not working etc. Would never stay again.
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Date of stay: January 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Don’t stay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Teresa O wrote a review Sept 2021
5 contributions4 helpful votes
2.0 of 5 bubbles
This place is pretty bad. Rooms were all up the stairs, no elevator and the entrance was dirty with garbages overflowing. Room was super hot yet it cooled down a few hours later with the AC on. The neighborhood is super sketchy - homeless and unsavory characters everywhere - not safe to go outside alone. The one benefit, and only benefit was that the bed was actually comfy. Not overly clean, but comfy to sleep ( in our clothes). We will only ever stay here as a very last resort and at least we will be prepared ...
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Date of stay: August 2021
1.0 of 5 bubblesRooms
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Divya S
Thank you for choosing hospitality Inn !!! Yes we do charge 10$ for a pet regardless of weight or size.
Answer from Divya S
Yes we do have Lady rose Marine Package. Please call us on 250-723-8111. Regards Management
saide1 wrote a tip 13 May
Victoria, Canada4 contributions1 helpful vote
1.0 of 5 bubbles
"Avoid pool at all cost "
Read full review
Rachel J wrote a tip Jan 2024
3 contributions1 helpful vote
1.0 of 5 bubbles
"Don’t stay"
Read full review
Arpan K wrote a tip Aug 2023
1 contribution
5.0 of 5 bubbles
"Eating places nearby such as pizza hut or subway "
Read full review
Randy M wrote a tip Mar 2023
1 contribution1 helpful vote
1.0 of 5 bubbles
"Take my advice, book somewhere else."
Read full review
Cathy R wrote a tip Nov 2021
Vancouver, Canada4 contributions4 helpful votes
1.0 of 5 bubbles
"Don’t choose this hotel. Even the locals agree this place is horrible."
Read full review
Not the right property for you?
There are more places to choose from in the Port Alberni area.
PRICE RANGE
AU$209 - AU$230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hospitality hotel port alberni, the hospitality hotel
LOCATION
CanadaBritish ColumbiaVancouver IslandAlberni-Clayoquot Regional DistrictPort Alberni
NUMBER OF ROOMS
50
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE HOSPITALITY INN (AU$209): 2024 Prices & Reviews (Port Alberni, Canada) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about The Hospitality Inn
Which popular attractions are close to The Hospitality Inn?
Nearby attractions include Alberni Valley Museum (0.8 km) and Industrial Heritage Center (1.1 km).
What are some of the property amenities at The Hospitality Inn?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at The Hospitality Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Hospitality Inn?
Guests can enjoy breakfast during their stay.
Is parking available at The Hospitality Inn?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Hospitality Inn?
Conveniently located restaurants include Burde Beans Coffee & Things, Royal Canadian 3 for 1 Pizza, and Dimitri's Restaurant.
Are there opportunities to exercise at The Hospitality Inn?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does The Hospitality Inn offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Hospitality Inn?
Many travellers enjoy visiting McLean Mill National Historic Site (7.5 km) and Petroglyphs at Sproat Lake (2.0 km).
Is The Hospitality Inn accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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