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The Sutton Place Hotel Revelstoke Mountain Resort

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1 room 2 adults 0 children
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The Sutton Place Hotel Revelstoke Mountain Resort
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591 Reviews from our TripAdvisor Community

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Vancouver BC
Reviewed 4 days ago NEWvia mobile

I am a big proponent of "praise in public, criticize in private", however, when it comes to this property, I feel like the ownership/management needs a social media push in order to actually care. I have stayed here many times the past few years for a project I was working on. Every time I have been here, I have been...

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Helpful?
Thank Lounge-aholic
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear Lounge-aholic – Thank you for your review of our property. As this was a very extensive review, there is a lot to unpack, but I will do my best to offer a forthright and honest response. To keep my responses ‘to the point’, please accept my point form responses below. Needless to say, I am sincerely apologetic and deflated...

Reviewed 1 week ago via mobile

Stayed here to do some late season winter sports used the complimentary over night parking from this hotel. It is as advertised no facility's and you have to be self contained. It was free I'm happy with that if it's free! Staff at the hotel were really friendly and considering it was the last night of the season and party...

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Helpful?
Thank Binlid24
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear Binlid24 - Thank you for your review. I am thrilled to hear you took full advantage of our Complimentary 1 Night parking for self-contained RV's and that you found our team members to be friendly! We are so happy to have such dedicated team members as part of the Sutton Place Family and we will certainly share your feedback...

Western Canada
Reviewed 2 weeks ago

Spent 2 nights in a one bedroom suite. Very nice, professional lady at check in. Appreciated the underground parking. Had the hot tub all to ourselves. Showing a little wear but still looking good.Master bedroom a little tight and the shower is too small but overall a good visit. Would return.

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Helpful?
Thank P&ZH
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear P&ZH - Thank you for choosing Sutton Place Hotel as your 2 day get-away! I am pleased to hear you had a professional and courteous welcoming. The underground parking is definitely appreciated on those heavy pow days! It must've been a nice treat to have the hot tub area all to yourself, perfect for relaxation and rejuvenation. I have...

London, United Kingdom
Reviewed 2 weeks ago

Stayed in a premium 2 bed suite. Loads of space. Clean and well appointed. Great views across the valley. Really well equipped. Great location right next to the gondola. Easy to get into Revelstoke centre.

Review collected in partnership with this hotel
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Thank DH_HW
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear DH_HW - Thank you for providing us with your review. How fantastic to read that you had such an enjoyable stay in our 2 Bedroom Premium Suite! We are very fortunate to be surrounded by such natural beauty. We look forward to your next visit with us!

Ottawa, Canada
Reviewed 2 weeks ago

Our family and our friends stayed at Sutton Place for March Break. In total we were 4 adults and 4 kids and the 3 bedroom suite with a pull out couch was perfect. The room had a lovely balcony and all the views were of the mountain. This would be a great set-up for a large family or a smaller...

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Thank Queen_D_Ottawa
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear Queen_D_Ottawa - Thank you for taking a moment to provide us with such great feedback. It is so great to hear your family & friends had a fantastic ski vacation with us! It sounds like our 3 Bedroom Signature Suite was the perfect fit for your crew. I certainly have to agree with you regarding our sound-proofing, you could...

Langho, England, United Kingdom
Reviewed 2 weeks ago

First time we had been to this resort and only stayed one night, but wish we had stayed a couple more. The hotel and room were great quality and a good size. Bedrooms were huge ( if you have been to France on an average skiing trip you could have fitted 25 people in the space) and bathrooms were luxury....

Review collected in partnership with this hotel
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1Thank ALP642
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear ALP642 - I appreciate the time you've taken to provide a review of your recent stay with us. We often hear that one night is not quite enough to fully enjoy everything we have to offer! I am so thrilled to hear we were able to exceed your expectations. Our suites are full condominium style units, it's great to...

Jasper National Park, Canada
Reviewed 2 weeks ago

Sutton Place is such a beautiful hotel. We enjoyed our first ever stay and play immensely! The conditions were absolutely amazing. The hotel staff were incredibly accomadating and provided excellent service. The hotel is gorgeous with amazing amenities and offers the perfect proximity to the hill!!!

Review collected in partnership with this hotel
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Thank Sandy M
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear Sandy M - Thank you for taking the time to provide us with your review. I am pleased to hear you had a fabulous stay with us! Thank you for mentioning how friendly and helpful our team members are, we are very lucky to have such a great team. I am delighted that you enjoyed the amenities and our...

Toronto, Ontario
Reviewed 3 weeks ago

Overall I was disappointed by this hotel and the staff. The welcome I received was dismal - half way through my check in the person at the desk picked up the phone to talk to someone else at length about where to eat in Revelstoke and how to get there - and that left a bad taste. I had to...

Review collected in partnership with this hotel
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Helpful?
Thank wsohara
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear wsohara – Thank you for your honest review. Traditionally, I have my Guest Services Manager respond to TripAdvisor reviews, but because I am the employee that caused your anguish during check-in, I will also be the one responding to this particular review. Therefore, I implore you to please not place blame on the entire staff of The Sutton Place...

Pemberton, Canada
Reviewed 3 weeks ago

We stayed in a two bed suite - it had a well-stocked kitchen and lovely deck overlooking the gondola. Staff were really helpful on check in and helped us to our room with bags, and even put our skis in ski locker for us. Crib was set up on arrival for our friends' baby. We made a few requests -...

Review collected in partnership with this hotel
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Helpful?
Thank jensherry
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear jensherry - Thank you for staying with us here at Sutton Place Hotel. We are delighted you had such a wonderful stay! It truly is our pleasure to ensure a seamless and unforgettable stay, it's great to hear our staff made a lasting impression. I'm glad to hear we were able to deliver you extra towels and a new...

Toronto, Ontario
Reviewed 3 weeks ago

Brilliant resort…amazing ski terrain to challenge all levels with super friendly staff. Concierges are extremely helpful and resourceful for all of your adventure needs and bookings. It's a short distance to drive into town and soak up that authentic small ski town feeling. It's going to be an annual trip now for sure!

Review collected in partnership with this hotel
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Thank lucf569
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear lucf569 - Thank you for providing us with a review of your experience at Sutton Place Hotel. What an honor to read that you found our staff to be friendly and extremely helpful; our concierge team loves sharing their inside knowledge on everything around Revelstoke! I will be sure to pass along your kind comments to our team. We...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Ski-In / Ski-Out
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Concierge
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The Sutton Place Hotel Revelstoke Mountain Resort is a true ski-in, ski-out luxury condominium style hotel, consisting of 3 buildings connected by an underground heated parking facility and serviced by a beautifully appointed central lobby. This smoke-free property features 222 guest rooms and suites, premium amenities, and three on-site dining experiences: Rockford wok|bar|grill, The Mackenzie Common Tavern, and La Baguette located in the village next to the Revelation Gondola, minutes from downtown Revelstoke. ... more   less 

Additional Information about The Sutton Place Hotel Revelstoke Mountain Resort

Address: 2950 Camozzi Road, Revelstoke, British Columbia V0E 2S0, Canada (Formerly The Nelsen Lodge)
Region: Canada > British Columbia > Kootenay Rockies > Revelstoke
Price Range: $273 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Sutton Place Hotel Revelstoke Mountain Resort 4*
Number of rooms: 222
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Revelstoke
#2 Family Hotel in Revelstoke
#3 Business Hotel in Revelstoke
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Questions & Answers

Here's what travellers have asked, with answers from The Sutton Place Hotel Revelstoke Mountain Resort staff and other travellers.
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Questions? Get answers from The Sutton Place Hotel Revelstoke Mountain Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Load up on supermarket shopping before you get there. Resort is a few miles from the town itself.”
ALP642, 11 Apr 2017 | Read review
“They all seem nice, just depends if you want to look at the ski resort or the mountains on the other side”
chromenook, 31 Mar 2017 | Read review
“Lower floors have significant foot traffic. Try to get a valley view for minimal noise.”
931brendanh, 28 Mar 2017 | Read review
“We went with the two bedroom suite.........awesome choice. Lots of room and a huge balcony with table and chairs.”
499russt, 27 Mar 2017 | Read review
“Excellent, keep up the good effort ”
zbanegas, 26 Mar 2017 | Read review
5 of 5