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Traveller (77)
Room & Suite (20)
Pool & Beach (18)
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Overview
  • Excellent43%
  • Very good31%
  • Average13%
  • Poor6%
  • Terrible7%
Travellers talk about
“main building”(21 reviews)
“pool side”(20 reviews)
“poolside service”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (959)
There are newer reviews for Hilltop Inn
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944 results
Traveller rating
394
294
132
56
68
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LanguageEnglish
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394
294
132
56
68
Show reviews that mention
All reviewsmain buildingpool sidepoolside serviceawesome pooltable restaurantcomplimentary breakfasthot tubexcellent stayfront desk staffwould stay againclean roomsbed was very comfortablestayed one nightroad triplong drivewafflesfountain
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91 - 95 of 944 reviews
Reviewed 11 August 2017

Have the room smelling not of booze and floors cleaned properly on the tiles. I was not impressed on this visit. The hot tub sucked. The front counter people were nice. Thank you for the stay at your hotel.More

Review collected in partnership with this hotel
Thank paulettejeanw
Response from Lianne J, General Manager at Hilltop InnResponded 11 September 2017

Thank you for your time and for your comments - it is appreciated. We are terribly sorry that we didn't quite hit the mark during your stay with us. The cleanliness of our rooms, and hotel in general, is something we are focused on maintaining...More

Reviewed 11 August 2017

I found the hotel dirty, the staff all understood how to apologize for our complaints, it is too bad you didn't train them how to get our problems and concerns addressed. Where were the coffee cups. We couldn't even get a cup of coffee the...More

Review collected in partnership with this hotel
1  Thank 618percyp
Reviewed 11 August 2017

Good location just outside of town within walking distance of town and lake which is well worth a visit. Good size room and very clean with everything needed. Lovely breakfast with a good choice. Would definitely stay again.More

Review collected in partnership with this hotel
Thank matthewaF6006WS
Response from Lianne J, General Manager at Hilltop InnResponded 11 September 2017

We're happy to hear that you had an enjoyable stay with us and that you were able to enjoy the beautiful little city of Salmon Arm. Thank you for taking the time to write such nice comments - we look forward to hosting you again...More

Reviewed 11 August 2017

We stayed here just one night. We had taken the 8am ferry from Vancouver Island and so had a long day getting here on the way to the Rockies. We booked a family suite for 2 adults 2 kids - an 'L' shaped room with...More

Thank Familyhols66
Response from Lianne J, General Manager at Hilltop InnResponded 11 September 2017

Thank you so much for your comments! We sincerely appreciate the positive feedback. Our team strives to create a warm and welcoming experience and we're happy to hear that after many hours on the road you were able to come here and relax. It would...More

Reviewed 10 August 2017

We decided on leaving one day earlier than planned on our way to Vancouver. I got us a room at the Inn., thinking that it looked decent enough for a one night stay. Everything about the Inn is okay. But the rooms - our room...More

Review collected in partnership with this hotel
Thank Debbie F
Response from Lianne J, General Manager at Hilltop InnResponded 11 September 2017

Thank you for taking the time to provide feedback on your stay with us. We greatly appreciate your comments and we sincerely apologize that we didn't quite hit the mark during your visit. Our team is focused on providing an overall pleasant experience and we...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room Service
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 90 - USD 194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 90 - USD 194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (77)
Room & Suite (20)
Pool & Beach (18)
Dining (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Tyrena D
26 July 2016|
AnswerShow all 2 answers
Response from Lianne J | Property representative |
Dear Ann Cecilia, Yes, our pool is closed overnight to ensure a quiet a peaceful rest for our guests with poolside rooms. The pool and hot-tubs are open from 9 AM to 10 PM.
1
Vote
Darren M
2 October 2015|
AnswerShow all 2 answers
Response from Lianne J | Property representative |
I am terribly sorry but our pool is an outdoor one and is not open til May.
0
Votes
Ashe G
15 June 2015|
Answer
Response from Lianne J | Property representative |
Thank you for your question and I can easily understand the reason for your request. We would be pleased to accommodate you and allow an hour or two at the pool, after check-out. Please be so kind as to mention this to our... More
0
Votes
Room Tips
"The rooms facing the back mountain are nice and quiet. The rooms facing the highway might be a little noisy ?"
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"The room I had was 3rd floor, back of the hotel facing the pool. It is likely quieter here than anything..."
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"Pool side rooms would be great in the summer. Walk out your patio door and you're there."
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"Main Inn Building has bigger rooms. Some face the pool."
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