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Mountain Retreat Hotel

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Mountain Retreat Hotel
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290 Reviews from our TripAdvisor Community

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There are newer reviews for Mountain Retreat Hotel
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Showing 277: English reviews
A TripAdvisor Member
Reviewed 26 September 2016 via mobile

Our stay was on a Saturday night and it was very quiet and clean. I forgot a ring in the room and didn't realize until it was too late to go back. The staff were very helpful it finding it and helping me arrange FedEx to pick it up and have it returned to me.

Helpful?
Thank A TripAdvisor Member
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for choosing Mountain Retreat Hotel & Suites for your stay and sharing your feedback with us. I am glad you had enjoyed your stay with us and had liked our Hotel & Services. Thanks for sharing kinds words for our Hotel. We at "Mountain Retreat Hotel & Suites" firmly believe that "Guests are the only reason... More 

Bartlett, Tennessee
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 September 2016

We are seniors traveling out West and into Canada. I have asthma, so I am always a little suspect of non-smoking rooms in a hotel that allows smoking. I was pleasantly surprised to find a room at a decent price with no smoke and no heavy perfumes to cover it up. The hotel does not serve breakfast, but has a... More 

Helpful?
Thank travelingsusie2016
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for choosing Mountain Retreat Hotel & Suites for your stay and sharing your feedback with us. I am glad you had enjoyed your stay with us and had liked our Hotel & Services. Thanks for sharing kinds words for our Hotel. We at "Mountain Retreat Hotel & Suites" firmly believe that "Guests are the only reason... More 

Maple Ridge, Canada
1 review
Reviewed 19 September 2016

I really enjoyed our stay at the Mountain Retreat Hotel in Squamish. The room was large and clean and a good size for a family to relax. My son enjoyed the water slide in the pool and my husband liked the hot tub. I was happy that it was easy to find, just off the highway and we didn't have... More 

Helpful?
Thank janetisnothere
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for choosing Mountain Retreat Hotel & Suites for your stay and sharing your feedback with us. I am glad you had enjoyed your stay with us and had liked our Hotel & Services. Thanks for sharing kinds words for our Hotel. We at "Mountain Retreat Hotel & Suites" firmly believe that "Guests are the only reason... More 

chilliwack
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 September 2016

Check-in was a breeze. We made our reservations through expedia and it was also a breeze. We disagree with the bad reviews as we have not experienced any of them. The room keys worked fine, Just look at the way the arrow is pointing. The hallways , elevator and rooms were clean and smelled good. The rooms are large with... More 

Helpful?
1 Thank upnoth0071
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for choosing Mountain Retreat Hotel & Suites for your stay and sharing your feedback with us. I am glad you had enjoyed your stay with us and had liked our Hotel & Services. Thanks for sharing kinds words for our Hotel. We at "Mountain Retreat Hotel & Suites" firmly believe that "Guests are the only reason... More 

West Kelowna, Canada
Level Contributor
176 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 15 September 2016

We have stayed here several times over the last few years and it has always been a great place to stay. We understand that the hotel has changed hands awhile ago and it is now not quite as good as it used to be. The attached restaurant was closed both days we were there after 4 pm so you need... More 

Helpful?
Thank MACIMI
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for staying with us and sharing your feedback. I am disappointed after reading your feedback and personally apologies for not meeting up with your expectations. I will definitely take this matter with my team and will do the needful. I am sure in your next visit, we will not give you any room for complain. As... More 

Kelowna, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 September 2016

Staff were nice when we arrived, but upon arrival to the room we found out that one of our door keys didn't work. Many black hairs in the bed sheets and pillows. Beds were wrinkled and didn't appear to be cleaned at all. When we showered in the morning there was black hairs in my friends towel, and holes in... More 

Helpful?
Thank bnksns
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for staying with us and sharing your feedback. I am disappointed after reading your feedback and personally apologies for not meeting up with your expectations. As a "Service Recovery" i would like to offer you a Complimentary Upgrade in your next visit. Once again i apologize for the inconvenience caused. Thanks, General Manager More 

Kamloops, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 September 2016

We stayed here as a last minute layover because storms prevented us from getting where we were heading. We had a dog, and I apologize that I did not know we were supposed to say that upon registering. I've never stayed at hotels with a dog and their site said it was dog friendly. Though we walked in with a... More 

Helpful?
1 Thank Janet W
Onanole, Canada
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 29 August 2016

Really enjoyed our stay here. Large room, very clean, quiet, comfy beds, lots of towels, nice bathroom with great shower & great nightly rate booked directly with hotel. Staff is great too. The hotel restaurant is great too. Ate breakfast there. Good service as well. Would definitely stay here again. Good pool & hot tub area.

Helpful?
Thank Valerie K
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for choosing Mountain Retreat Hotel & Suites for your stay and sharing your feedback with us. I am glad you had enjoyed your stay with us and had liked our Hotel & Services. Thanks for sharing kinds words for our Hotel. We at "Mountain Retreat Hotel & Suites" firmly believe that "Guests are the only reason... More 

Level Contributor
14 reviews
5 hotel reviews
Reviewed 28 August 2016 via mobile

Everything else was fine with the hotel. Clean room, clean lobby. Pretty quiet. However, ALL the pillows were soooo high and they didn't sink at all after using them while watching TV, and my neck started hurting. My fiance and I couldn't use any of them to sleep.

Helpful?
Thank Soomi H
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for choosing Mountain Retreat Hotel & Suites for your stay and sharing your feedback with us. I am glad you had enjoyed your stay with us and had liked our Hotel & Services. Thanks for sharing kinds words for our Hotel. We at "Mountain Retreat Hotel & Suites" firmly believe that "Guests are the only reason... More 

toronto
Level Contributor
248 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed 20 August 2016

This is a large 3-floor property where we spent one night on our way to Whistler. We had a large, clean, comfortable, quiet room with a nice bathroom. It is not right in the town, but near the highway. There is a Walmart and a liquor store nearby.

Helpful?
Thank RobTor
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for choosing Mountain Retreat Hotel & Suites for your stay and sharing your feedback with us. I am glad you had enjoyed your stay with us and had liked our Hotel & Services. Thanks for sharing kinds words for our Hotel. We at "Mountain Retreat Hotel & Suites" firmly believe that "Guests are the only reason... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Mountain Retreat Hotel

Address: 38922 Progress Way, Squamish, British Columbia V08 0K5, Canada (Formerly BEST WESTERN Mountain Retreat Hotel)
Region: Canada > British Columbia > Squamish
Price Range: $101 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mountain Retreat Hotel 3*
Number of rooms: 87
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Mountain Retreat Hotel staff and other travellers.
2 questions
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Questions? Get answers from Mountain Retreat Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To be away from the highway side of the hotel choose a room on the inside of the parking lot.”
 of 5 bubbles LorraineWilliamsLake, 18 Oct 2016 | Read review
“Rooms facing parking lot are quieter”
 of 5 bubbles jacklX9803VD, 5 Oct 2016 | Read review
“top floor has the best views”
 of 5 bubbles upnoth0071, 15 Sep 2016 | Read review
“Rooms on highway 99 side are cooler”
 of 5 bubbles MACIMI, 15 Sep 2016 | Read review
“No room preference”
 of 5 bubbles 366jand, 17 Aug 2016 | Read review
5 of 5
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