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Glenwood Inn & Suites

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67 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Kamloops, Canada
Reviewed 2 weeks ago

My family recently spent 3 nights at the Glenwood while visiting family in Trail. We have stayed there many times before and we have always been satisfied - but this time the staff went out of their way to make our stay more comfortable. We have 2 young children, so we preferred to barbeque dinner rather than eat at a...

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Helpful?
Thank erin1978382
GuestRelationsMangr, Guest Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. I'm always pleased to hear when our team here makes someones stay better. That's exactly what we're here for. We want to make sure your time in Trail is the best it can be, and you have a nice, clean, comfortable place to come back to every...

Reviewed 3 weeks ago

I booked this place after looking at reviews on Expedia, not at all what my expectations were. I am not saying it is not decent enough to stay but their are some glaring deficiencies. First is the smell in the room.... after staying in the room for few hours you become nose blind; Second is the breakfast... unlike any other...

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Helpful?
Thank Azfar H
GuestRelationsMangr, Guest Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. We are so sorry you had a bad experience. Please accept our sincerest apology. Next time we will exceed your expectations. Guest Relations Manager

Kelowna, Canada
Reviewed 13 October 2016

Reserved the properties "handicapped room", nicely appointed room with flat-screen TV. microwave, fridge, coffee/tea maker. Bathroom layout provided for wheelchair access and shower facility. Clean and comfortable, and despite nearness of highway, the room was quiet. Not a "budget" motel but worth the money to get the amenities. Would have earned an excellent rating but the room itself was not...

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Helpful?
Thank Malcolm R
GuestRelationsMangr, Guest Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. We have recently replaced the weather stripping on the doors, to reduce outside noise. We will let maintenance know they did a great job. For future stays we do a a ramp for the door, you can ask for it at the front desk. We don't...

Port Dover, Canada
Reviewed 26 September 2016

I stayed for a few days in a motel suite that feels like it has been renovated. It had a separate bedroom with a comfortable king size bed, a flat screen TV and large closet with built in draws. There also is an open living area with a very comfortable chair and a couch that I think opens into a...

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Helpful?
Thank castlegar46
GuestRelationsMangr, Guest Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. We are glad you enjoyed your stay. We are in the process of changing the weather stripping on all doors. A lot of people seem to like the rooms with Kitchens. Thank you for letting us know about the dishes, we will let housekeeping know to...

Oregon
Reviewed 13 September 2016

We had a very clean suite with a table and chairs and king bed. Also had a fitness center which was small but we used it. Has an indoor pool and spa and an outdoor pool. Breakfast was muffins, yogurt , cereal, juice, coffee...pretty basic but a nice offering.

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Helpful?
Thank M-K-BOregon
GuestRelationsMangr, Guest Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. We are glad you enjoyed your stay. Hope to see you again soon. Guest Relations Manager

Yellowknife
Reviewed 4 September 2016 via mobile

We stayed here for one night with friends. The motel is quiet and had coffee, microwave and fridge in the room. There were 4 adults in a 2 bedroom suite. One downfall that I noted was there were not enough towels. Otherwise this is a fine place to stay.

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Helpful?
Thank Shirley W
GuestRelationsMangr, Guest Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. It looks like the two bedroom suite worked well for you. It's nice to have something with a bedroom to make it easy for the night owls to stay up in the main room. For the towels, we aim to have at least one per guest...

Duncan, Canada
Reviewed 28 August 2016 via mobile

Always a good place to stay. Very accommodating. Breakfast in the morning yogurt, cereal fresh fruit nothing overly special definitely good for you. Indoor pool hot tub outdoor pool this time of year is wonderful.

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Helpful?
Thank Douglas W
GuestRelationsMangr, Guest Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. Your review is much appreciated. We aim to have something for everyone. Clean rooms, good breakfast, pools, hot tub, and a smiling face at the desk. I hope we see you again the next time you're in Trail. Guest Relations Manager

Richmond, Canada
Reviewed 18 August 2016 via mobile

Large room with a decent sized bathroom, one odd thing was the sink was outside, but workable. It looks like an older building that's been nicely renovated. It's located on the main road so easy to see when travelling through Trail. Although we didn't make use of it, they provide simple cereal and toast breakfast in the mornings until 9:30am.

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Helpful?
Thank Janice L
GuestRelationsMangr, Guest Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. It's good to see you enjoyed our rooms. We've done work to keep them up to date, clean, comfortable, with a nice breakfast to help you start the day right. I hope we see you again soon! Guest Relations Manager

Vancouver, Canada
Reviewed 18 August 2016

Room was great. Breakfast items limited to bread, cereals and coffee, not sufficient to start a working man's day. Neighbors were very noisy sitting near the door drinking beer until almost midnight. Location is a bit far from restaurants.

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Helpful?
2Thank 55agustinb
GuestRelationsMangr, Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. I am sorry that you had an unpleasant experience. Quiet time at the Glenwood is 10pm and unfortunately sometimes people do not realize that they are disturbing their neighbors. Please see this as a rare occurrence. I am happy that you liked the room, hope to...

Reviewed 5 August 2016

This delightful inexpensive hotel is sparkling clean, comfy, surprisingly quiet (even though it's on a main route), roomy and has free wifi and parking. It feels well-cared-for. It even has a pool and jacuzzi. I like it way better than the name brand place down the road. They've even accommodated each room with two patio chairs and a little table...

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Helpful?
Thank Martamickle
GuestRelationsMangr, Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. Thank you for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Regards Jacques Le Roux

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Welcome to the Glenwood Motel & Residences, located in the heart of beautiful Trail British Columbia and just 11 kilometers to the Trail Regional Airport. Recognized over the years for our heavenly beds and award winning housekeeping, the Glenwood Motel & Residences is set to be your favorite place to call home. ... more   less 

Additional Information about Glenwood Inn & Suites

Address: 2769 Glenwood Drive, Trail, British Columbia V1R 2S6, Canada
Region: Canada > British Columbia > Kootenay Rockies > Trail
Price Range: $95 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Glenwood Inn & Suites 2.5*
Number of rooms: 38
Reservation Options:
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Questions & Answers

Questions? Get answers from Glenwood Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room is accessible from outside.”
 of 5 bubbles 55agustinb, 17 Aug 2016 | Read review
“2nd level rooms have a separate bedroom - perfect for families. Only one TV though in main room. Stairs only - no elevator.”
 of 5 bubbles Martamickle, 5 Aug 2016 | Read review
“They are all good rooms”
 of 5 bubbles 899jackp, 27 Jul 2016 | Read review
“our room is special. like a cabin.”
 of 5 bubbles 327phyllisj, 5 Jul 2016 | Read review
“Pretty much all the same... all in a row facing the highway. I did not really notice the road noise so don't consider that a factor.”
 of 5 bubbles JD419, 1 Sep 2015 | Read review
5 of 5
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