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Grail Springs Retreat

Certificate of Excellence
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04/06/2017 05/06/2017
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Grail Springs Retreat
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290 Reviews from our TripAdvisor Community

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Showing 289: English reviews
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Toronto, Canada
Reviewed 2 days ago NEW

Rooms - OK. The single beds are tiny, thick duvets used during spring time. Too hot. Food - they used the same ratatouille from dinner for breakfast and lunch the next day. Nothing innovative or gourmet. I would probably do the juice cleanse to avoid eating. Yoga- extremely basic class to cater to all levels. Meditation - could be more...

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Helpful?
Thank Dmrashis
Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 8 December 2016

Such a lovely property with the most wonderful staff and practitioners. I always leave with a sense of peace and a plan for getting more out of my life. Yummy food too! The hot tub looking over the lake is a particular favourite. Take the hike to the Crystal Outcrop, a truly magical place.

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Helpful?
1Thank QuzieSuzie
About Hotel's Favourite Review
Kapuskasing, Canada
Reviewed 3 days ago NEWvia mobile

My friend and I had a quick two night getaway and it was amazing! The spa treatments, the staff and the food were out of this world. We were so relaxed and zen in just a couple of days! I will go back and I definitely recommend this trip! You can be as social or to yourself as you want,...

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Helpful?
Thank Robyn B
Burlington, Canada
Reviewed 2 weeks ago

I have stayed at Grail Springs many times and in all of the Seasons. Most recently April 12th to 19th 2017. This is my favourite place to re energize and reconnect. The grounds are beautiful and peaceful. The staff AMAZING and very soulful. The serene atmosphere very grounding. The food is excellent and plentiful. I prefer the Lake view rooms...

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1Thank Cynthia H
Toronto, Canada
Reviewed 3 weeks ago

I went with a girlfriend for a spa getaway. It was much more than that - offering yoga (with a fantastic yoga instructor!! - I believe her name is Barb), meditation, not to mention the spa services - shout out to Treena, who is fabulous at facials and the mud wrap. Given the wellness environment, the vegetarian menu was good...

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Helpful?
Thank Julie C
Grail_Springs_Canada, Owner at Grail Springs Retreat, responded to this review

Hi Julie, Thank you for taking the time to write about your experience here at Grail Springs! I will be sure to send your comments to Barb, Treena, Laura and chefs. We do have a wonderful staff who look to take very good care of our guests. Hope you do get another chance to visit and stay in one of...

Reviewed 18 April 2017

I spent this past weekend at the Grail Springs Retreat and it was overall a great experience except for the Spa Services . The premises are beautiful, even though I went at the end of the winter/start of spring season. This place is close to a quartz deposit and a lake. Therefore, you see quartz pieces all over the property...

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Helpful?
Thank BlueThrill
Drew N, General Manager at Grail Springs Retreat, responded to this review

Thank you again for your feedback which we received by email the day before this posting was listed. As you know, our Director of Guest Services made a personal call to you within minutes of receiving your email and immediately apologized and refunded the full amount for the treatments delivered unsatisfactorily. This of course was sad for us to hear...

toronto, ON
Reviewed 18 April 2017

I was really looking forward to spending 2 nights at Grail Springs; however it did not live up to my expectations. Upon arrival, I was informed that I had missed my first appointment that morning and was told that if I could prove when my appointment was, then they would reschedule it (and I assume not charge me for missing...

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1Thank globalbouncer
Drew N, General Manager at Grail Springs Retreat, responded to this review

Hello and thank you for your feedback which is always valuable to us as we intend to make our guests stay excellent and memorable. We would like to apologize for any mistakes made during your check-in process. We of course will take action immediately where we may have a deficiency in all areas you have mentioned. To clarify a few...

Canada
Reviewed 16 April 2017 via mobile

The retreat is tucked neatly away about 5 minutes from Bancroft, Ontario. The meals are very healthy and vegetarian but they nicely accommodate specialty diets. There is some daily activity planning. My suggestion is to, surrender yourself to the experience. You can do cleansing fasts, have many choices of spa treatments, there are hot tubs, saunas onsite, has an art...

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Helpful?
Thank Thoughtfultraveller1
Grail_Springs_Canada, Guest Relations Manager at Grail Springs Retreat, responded to this review

Hello Thoughtfultraveller1! We would like to thank you for taking the time to write about your visit and that you found it to be a deeply relaxing and enlightening experience. This is what we aim for, a much needed place for people to let go, and take care of self when they have such busy lives to tend to. Our...

Kingston, Canada
Reviewed 3 April 2017

We, three family members had reservations for one room - two night stay. Having a 10 year old admitted to hospital, through Emergency, we called to give a head's up and ask for options. The reply "$870.00 for cancellation or $300.00 to reschedule". This was 24 hours before check in. We could not consider rescheduling at this point as recovery/hospital...

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1Thank Linda T
Drew N, General Manager at Grail Springs Retreat, responded to this review

Hello, This matter was happily resolved first thing Monday morning. We do apologize that we were not able to bring resolve immediately. Sorry that there was a delay in connecting and it caused you added stress. We hope everyone is well and that one day you will reconsider a return to Grail Springs. Andrew Norrie GM Grail Springs

Toronto, Canada
Reviewed 18 March 2017

I am only commenting on the Spa at Grail Springs as I was here for a day trip only for spa services and not to stay at the hotel: Unfortunately, I had already purchased a coupon discount for this hotel and pre-organized the entire day with friends. I did not do enough research. Please beware that New Age spirituality is...

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Helpful?
3Thank beanbagbetsy
Drew N, General Manager at Grail Springs Retreat, responded to this review

Hello, Thank you for visiting Grail Springs and we are delighted to hear that you enjoyed your treatments, food, our resident animals and the spa amenities. We’d love to address your other comments as well. We are indeed a holistic wellness centre. Grail is dedicated to the awareness that the physical, mental, emotion and spiritual aspects of one’s self make...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Grail Springs Retreat Centre for Wellbeing is Canada's premiere holistic wellness destination where guests enjoy all-inclusive programs with daily yoga, meditation, life classes, spa therapies, special events and evening guest speakers. The 13-room plus 2-Eco-Tabin retreat centre specializes in PH balanced vegetarian diet, detox, juice fasts, outdoor adventure and spiritual experiences designed for healing and rejuvenation. Located on the shore of pristine Chalice Lake near Bancroft, Grail Springs is 2.5 Hours from Toronto and Ottawa, Ontario. ... more   less 

Additional Information about Grail Springs Retreat

Address: 2004 Bay Lake Rd, Bancroft, Ontario K0L 1C0, Canada
Region: Canada > Ontario > Bancroft
Price Range: $320 - $401 (Based on Average Rates for a Standard Room)
Number of rooms: 15
Also Known As:
Grail Springs Hotel Bancroft
Grail Springs Resort
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Questions & Answers

Here's what travellers have asked, with answers from Grail Springs Retreat staff and other travellers.
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Questions? Get answers from Grail Springs Retreat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake view rooms”
511cynthiah, 10 May 2017 | Read review
“One with a balcony and fireplace (if cooler months)”
330juliec, 30 Apr 2017 | Read review
“good view, great concept, very pricey for what you are getting”
BlueThrill, 18 Apr 2017 | Read review
“Room 3 has a nice view, but the kitchen fan below shakes the room and sounds like a motor boat.”
globalbouncer, 17 Apr 2017 | Read review
“Ask for a room with a view of the lake!”
donnamulligan1214, 15 Mar 2017 | Read review
5 of 5