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All reviewsroom was cleanindoor poolsmall towncontinental breakfaststay there againboiled eggswaffle makerstaff was very friendly and helpfulhigher pricemini fridge and microwavebad coffeemain buildingworking hardlittle thingsmotorcycle tripclerksauna
This hotel was a nice stay we had this past October of 2017.
We visited some friends in Bancroft and stayed overnight at the Sword and enjoyed our stay. It was my wife and I, my 2 year old and 6 month old.
Thank Attila K
Response from Sunil P, Manager at Sword Motor InnResponded 4 weeks ago
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our guest enjoyed their stay. To see how everything was to your liking, puts a smile on our face and lets us know that we are satisfying...More
As a retired motel owner from Niagara Falls, i was sent up to this motel on a work assignment. Upon getting my key for the room, i notified the lady behind the counter that i was just cut from my job and would be leaving...More
If I could give zero stars I would.
We had to check out early from our stay and did with the front desk. However, since we left the do not disturb sign on the door they continued to charge us for the subsequent nights. It's...More
1 Thank C P
Response from Sunil P, Manager at Sword Motor InnResponded 16 February 2018
Thank you for your feedback. We are sorry that your stay was not up to your standards and the misunderstanding that became of it. At the time of the booking when I (Karen- Front Desk) spoke to the client to make the arrangements for the...More
Stayed at the Sword Motor Inn for a wedding recently and found the staff to be very friendly. Original booked from a third part site but was advised by staff to cancel and rebook directly. Saved money. Yes the Inn is older and rooms smaller...More
Response from Sunil P, Manager at Sword Motor InnResponded 15 November 2017
Thank you for your wonderful feed back. It's very nice to see that our staff was so helpfull in all ways of customer service. We are also please to see that we have surprised you with your stay here with us. We do have it...More
We concur with other reviewers' negative opinions of this dated, tacky motel. While making our reservation the night before we were due to stay here, the lady at reservations proudly outlined the amenities we would be able to enjoy during our stay, one of them...More
1 Thank Wanderlust50
Response from Sunil P, Manager at Sword Motor InnResponded 21 October 2017
Thank you very much for taking the time to review our property. I'm really sorry that your stay was compromised by so many things that were not to your liking. We hope you have a nice fall.
We have rooms with 2 queen beds in them as well as rooms with 1 Queen or 1 King and even a handfull of larger suites to choose from it will call depend on when you are looking to book as to what our availability is like... More
We have rooms with 2 queen beds in them as well as rooms with 1 Queen or 1 King and even a handfull of larger suites to choose from it will call depend on when you are looking to book as to what our availability is like feel free to call us we are always happy to answer any questions you have! 613.332.2474