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Sword Motor Inn

192 reviews
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Traveller (58)
Room & Suite (17)
Pool & Beach (1)
Overview
  • Excellent23%
  • Very good32%
  • Average19%
  • Poor14%
  • Terrible12%
Travellers talk about
“room was clean”(15 reviews)
“indoor pool”(6 reviews)
“small town”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2.5 Star Hotel
All hotel details
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Reviews (192)Write a Review
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57
35
27
24
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46
57
35
27
24
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All reviewsroom was cleanindoor poolsmall towncontinental breakfaststay there againboiled eggswaffle makerstaff was very friendly and helpfulhigher pricemini fridge and microwavebad coffeemain buildingworking hardlittle thingsmotorcycle tripclerksauna
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1 - 5 of 189 reviews
Reviewed 1 week ago via mobile

As a retired motel owner from Niagara Falls, i was sent up to this motel on a work assignment. Upon getting my key for the room, i notified the lady behind the counter that i was just cut from my job and would be leaving...More

Thank Hammerjrr
Reviewed 1 week ago

If I could give zero stars I would. We had to check out early from our stay and did with the front desk. However, since we left the do not disturb sign on the door they continued to charge us for the subsequent nights. It's...More

1  Thank C P
Response from Sunil P, Manager at Sword Motor InnResponded 1 week ago

Thank you for your feedback. We are sorry that your stay was not up to your standards and the misunderstanding that became of it. At the time of the booking when I (Karen- Front Desk) spoke to the client to make the arrangements for the...More

Reviewed 14 November 2017 via mobile

Stayed at the Sword Motor Inn for a wedding recently and found the staff to be very friendly. Original booked from a third part site but was advised by staff to cancel and rebook directly. Saved money. Yes the Inn is older and rooms smaller...More

Thank leafssfan
Response from Sunil P, Manager at Sword Motor InnResponded 15 November 2017

Thank you for your wonderful feed back. It's very nice to see that our staff was so helpfull in all ways of customer service. We are also please to see that we have surprised you with your stay here with us. We do have it...More

Reviewed 18 October 2017

We concur with other reviewers' negative opinions of this dated, tacky motel. While making our reservation the night before we were due to stay here, the lady at reservations proudly outlined the amenities we would be able to enjoy during our stay, one of them...More

1  Thank Wanderlust50
Response from Sunil P, Manager at Sword Motor InnResponded 21 October 2017

Thank you very much for taking the time to review our property. I'm really sorry that your stay was compromised by so many things that were not to your liking. We hope you have a nice fall.

Reviewed 15 October 2017 via mobile

This place certainly isn't worth the price but when you are one of two hotels in the area theni guess you can charge big city prices. It certainly needs a LOT of updating! So dated and the tacky exterior with "Greek" statues and fakes flowers...More

Thank Donna H
Response from Sunil P, Manager at Sword Motor InnResponded 17 October 2017

Thank you very much for taking the time to review our property. I'm really glad that you liked our swimming pool. We recently renovated it and are happy to hear that our work paid off! We're sorry to see that you were disappointed with the...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 116 - USD 134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms, Smoking rooms available
Details
Price range
USD 116 - USD 134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms, Smoking rooms available
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Traveller (58)
Room & Suite (17)
Pool & Beach (1)
Questions & Answers
Ask a question
Bobneed
6 July 2016|
Answer
Response from Sunil P | Property representative |
We have rooms with 2 queen beds in them as well as rooms with 1 Queen or 1 King and even a handfull of larger suites to choose from it will call depend on when you are looking to book as to what our availability is like... More
0
Votes
Lynda A
9 April 2015|
AnswerShow all 2 answers
Response from BillieBolan | Reviewed this property |
Yes.
0
Votes
Lynda A
9 April 2015|
AnswerShow all 2 answers
Response from Sunil P | Property representative |
Yes we do :)
0
Votes
Room Tips
"Do not stay here"
Read review
"Looks like there are old and new sections to the hotel. I read some bad comments about the beds. Mine was..."
Read review
"No hot water, careless management"
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"rooms in central and back from highway very quiet"
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