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Comfort Inn

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232 Reviews from our TripAdvisor Community

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Showing 222: English reviews
Waterloo, Canada
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 April 2016 via mobile

We were travelling home and decided to stop for the night. I don't think we've ever stayed at a Comfort Inn before. What a wonderful find. If this hotel is an indicator of the standard set for the chain, we will now search one out for future stays. The room was spotless, beds beyond comfortable with a selection of pillows... More 

Helpful?
Thank Faye M
brockvillehotel, General Manager at Comfort Inn, responded to this review

Dear Faye, Thank you for choosing to stay with us here in Brockville. At the Comfort Inn we strive to achieve high standards and always aim to exceed your expectations. We are thrilled to hear you enjoyed your stay with us and look forward to welcoming you back again soon! More 

Toronto, Ontario, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 April 2016 via mobile

I am using my husbands account. What an incredible stay. Unbelievable customer service. I had an issue at a competitor across the street and the Comfort Inn took me gladly despite the fact that they were so busy. After they heard what happened at the competition they informed me they've heard it before. They not only treated me like a... More 

Helpful?
Thank Matthew T
brockvillehotel, General Manager at Comfort Inn, responded to this review

Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that we provided you with the customer service that you deserve. Our staff have been trained to offer a warm and welcoming environment to each and everyone. We value your business and look forward to welcoming you back soon! More 

Elmira, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 March 2016

Was there Easter Weekend with a bus tour of friends, shared the hotel with a few hockey teams that was really loud. Room was wonderful. just what we ordered. King Bed first floor but Saturday night a plugged toilet on the 2nd floor flooded into our room and boy did it stink. Water everywhere. even at the door of our... More 

Helpful?
Thank kayleigh1331
brockvillehotel, General Manager at Comfort Inn, responded to this review

Dear Kayleigh1331, Thank you for taking the time to provide us with your remarks regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using your feedback you provided to make improvements to ensure we offer... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 March 2016 via mobile

Love this hotel!!! I stay atleast once-twice a month (due to work). It is always clean, service is great, breakfast is good, nice rooms, comfortable beds, nice location and close to everything. Jenn, Megan and Lynn are usually the ones I deal with when coming in. They are always so pleasant and provide amazing service. I love checking in and... More 

Helpful?
Thank Dickiecup
brockvillehotel, General Manager at Comfort Inn, responded to this review

Dear Dickiecup, Thank you for your wonderful comments, which I have shared with the staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. More 

southwestern, Ontario
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 21 March 2016 via mobile

I stayed for a week and while I found the room extremely comfortable-beds, bedding and pillows. It was noisy sometimes in early -2 to 3 am. I was awoken more then once. Not sure what the hotel can do. Guests really need to remember where they are. The breakfast was very good and the staff really make this place. They... More 

Helpful?
Thank sunnysmiles72
brockvillehotel, General Manager at Comfort Inn, responded to this review

Dear Sunnysmiles72, Thank you for choosing to stay with us during your most recent visit to Brockville, we appreciate you as our guest . We always strive to provide the best service to our guests and we are very sorry you did not receive the stay you expected. I would like to extend an invitation to you to stay with... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 March 2016 via mobile

We booked this room almost 4 months in advance and called 3 days prior to confirm where the front desk gave us the address and directions and a confirmation number. When we arrived the receptionist was rude and clearly seemed like we were a imposition on him. Our reservation was not there and were told that we had must of... More 

Helpful?
Thank jcout69
brockvillehotel, General Manager at Comfort Inn, responded to this review

Dear Jcout69, Thank you for taking the time to place a review in regards to your recent stay , I am not certain you have reviewed the right hotel as we do not have male front line staff. I do apologize that you had a bad experience while visiting Brockville for your Aquatarium experience and hope that next time you... More 

Ottawa, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 February 2016

This hotel is fabulous; it's clean, comfortable and updated with great amenities and professional staff. I enjoy staying here whenever I'm in town. The location is ideal as it's close to restaurants, highway access, grocery stores and only minutes from the movie theatre and shopping mall. The downtown core of Brockville is only a few minutes by car and offers... More 

Helpful?
Thank Brandy B
brockvillehotel, General Manager at Comfort Inn, responded to this review

Dear Brandy B, Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear you enjoyed your stay, and look forward to welcoming back soon. More 

Port Hope, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 February 2016

This is a classy place , nice rooms , well trained staff. I stay here every month and cannot believe this place could ever get a bad review. Complimentary water or granola bar.Newspaper at door in morning , HARD too complain about that! Excellent breakfast comes free with the room , pool like new , work out room like new... More 

Helpful?
Thank troytek
brockvillehotel, General Manager at Comfort Inn, responded to this review

Dear Troytek, Thank you for your wonderful remarks, which I have shared with my staff. I am thrilled to hear that you enjoy each and everyone of your stays with us and look forwarding to welcoming you back soon. More 

Mississauga, Canada
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 February 2016

Great location around the corner form Highway - Grocery store is next door and lost of food options/restaurants you can even walk to. Hotel has everything you need: pool/exercise - internet/free Wi-Fi. Room has flat screen TV - comfortable and clean. You can choose hard or soft pillows, comfortable bed and quiet stay. Great for family, adult or business travelers.

Helpful?
Thank Marnielikes2trip
brockvillehotel, General Manager at Comfort Inn, responded to this review

Thank you for your wonderful remarks which I have shared with the Comfort Inn Staff. We are thrilled to hear you enjoyed your stay with us and your accommodation expectations were all met. We value your business and look forward to welcoming you back soon. More 

Ottawa, Canada
Level Contributor
93 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 31 January 2016

We just returned from staying at this hotel for a hockey tournament. Rooms were clean, staff was friendly, pool was very good. We booked a meeting room to get together in the evening. Offers a free breakfast in the morning. All in all, a great choice if you are in the Brockville area. I would have given five stars, but... More 

Helpful?
Thank OttawaMarc26
brockvillehotel, General Manager at Comfort Inn, responded to this review

Dear OttawaMarc26, Thank you for choosing to stay with us while participating in your hockey tournament in Brockville. We are thrilled to hear you enjoyed your stay with us, and we could accommodate your team with a hospitality suite. I do apologize that you felt we were a bit strict about our check in/out time, we try our very best... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Whether staying for a night, a weekend getaway, on a work assignment, training or relocating to the area. At he Comfort Inn we provide our guests with a clean, comfortable and spacious room at an affordable price. We will provide all the comforts of home during your stay with us. Guests will enjoy: • FREE Wireless Internet • 42" LCD T.V.'S in every room • In Room Coffee Makers • Personalized voice mail • In Room Blow dryers • Complimentary deluxe continental breakfast served daily • Complimentary tea and coffee (24 Hours) • Complimentary newspaper (only Mon - Fri) • Complimentary parking • Daily housekeeping service • Valet/laundry service available • Cable television • In room movies and Nintendo available • Pets welcomed • 100% Guest Satisfaction Guarantee • Complimentary Parking • Indoor Pool & Fitness Room • Meeting Room • New Guest Suites • We are close to the industrial area and a variety of amenities. • Industrial area is approx. 1.5Km • Train Station is approx. 3 Km • Ottawa Airport is approx. 116Km • We want you to know your guests' have received the best travel value not only in dollars and cents, but also in terms of you guests' comfort, relaxation and most importantly, productivity. Our entire staff including myself is available to give your guests the personalized service they deserve. Do not hesitate to call upon our staff to guide you in any need you may have. Going above and beyond is our trademark ... more   less 

Additional Information about Comfort Inn

Address: 7777 Kent Blvd., Brockville, Ontario K6V 6N7, Canada
Region: Canada > Ontario > Brockville
Price Range: $120 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Comfort Hotel Brockville
Comfort Inn Brockville
Brockville Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
1 question
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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the sliding doors in the ground floor rooms, though upper floor rooms might be a better option for light sleepers.”
 of 5 bubbles G1951ZJcarls, 1 Oct 2016 | Read review
“unsure we were on second floor , it was great”
 of 5 bubbles D5235BTdavidp, 25 Sep 2016 | Read review
“A sliding-glass door right beside the car makes loading and unloading the car very easy.”
 of 5 bubbles scottishvermonter, 21 Sep 2016 | Read review
“Rooms do not include fridge or microwave, they do allow pets.”
 of 5 bubbles dwry, 7 Sep 2016 | Read review
“Ground floor”
 of 5 bubbles Createwithmom, 2 Aug 2016 | Read review
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