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Comfort Inn

273 reviews
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Traveller (13)
Room & Suite (21)
Dining (5)
Overview
  • Excellent46%
  • Very good39%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(29 reviews)
“waffles”(19 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Comfort Inn
Special Offer: Choice Privileges Points
Hotel deals
Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (273)Write a Review
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LanguageEnglish
118
99
28
9
6
Show reviews that mention
All reviewsfront deskwafflesthe breakfast areafree popcornpatio doorsgrocery storesliding glassbaconroom was cleanfirst flooreasy accessexcellent breakfastrecommend this hotelfood basicsfridge and microwaveoff the highwayhot chocolate
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1 - 5 of 260 reviews
Reviewed 4 days ago

Food menu on breakfast lacks cultural sensitivity. I felt uncomfortable and dissatisfied at breakfast hall. I expect items to be selected on basis of respect to clients from different cultures. I felt my difference was not acknowledged. I believe it is unfair to myself. I...More

Thank moustafae89
Reviewed 2 weeks ago

Needed a hotel room for a night due to out of town funeral. Jenn went above and beyond to ensure I had a quiet room and was able to book in early. After first wake found a sympathy card slipped under the door. The room...More

Thank Wendy V
Response from brockvillehotel, General Manager at Comfort InnResponded 1 week ago

Dear Wendy, Thank you for taking a moment to leave us your feedback, comments such as yours are a delight to receive. I am thrilled to hear that the staff provided you with the exceptional service you deserved to make an emotional time easier for...More

Reviewed 18 December 2017

We recently were travelling on the 401 for many hours in bad weather and could not keep going any longer due to major safety concerns, so we decided to stop overnight in Brockville at the Comfort Inn. The hotel was clean. The room updated. The...More

Thank Family532
Response from brockvillehotel, General Manager at Comfort InnResponded 19 December 2017

Dear Family532, We are happy to hear that you enjoyed your stay with us as driving in a snow storm is never a great experience. Thank you for your wonderful comments and feedback , we hope to see you again soon.

Reviewed 14 December 2017

Watch your bill! They tried to charge me 20$ for a pay per view movie, but I have not even used the tv! Good trick to steal money from customers if they don't pay attention!! It's 2017, does anyone still watch pay per view movies??More

Thank benlavallee
Response from brockvillehotel, General Manager at Comfort InnResponded 19 December 2017

Dear BenLavallee, We do apologize that you have had this experience and rest assured that we will look into this matter as we do not ever want a guest to feel that we would "steal" money from a customer for a movie. I am happy...More

Reviewed 18 November 2017

Best place to stay in brockville , great rooms and the staff is excellent . I work nights and sleep the morning away. Housekeeping stays pretty quiet in the halls , very respectful in my eyes for doing this ! professionally run crew.......thanks for the...More

Thank troytek
Response from brockvillehotel, General Manager at Comfort InnResponded 19 December 2017

Dear Troytek, We are thrilled to hear you enjoyed your stay with us!! See you again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Pool
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
USD 105 - USD 148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 105 - USD 148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (13)
Room & Suite (21)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
srh002
20 January 2015|
AnswerShow all 3 answers
Response from brockvillehotel | Property representative |
Thank you for your question, we do not have access to a wheelchair at our property however if you speak to the hospital there are facilities that may loan you one, when booking with us please mention you are visiting the... More
0
Votes
Room Tips
"ask for a room away from the 401"
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"all are equally great , they have an elevator, so second floor is easy to haul luggage"
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"Rooms on north side are quieter, away from the highway."
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"Ask for a room on the first floor."
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