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See all 6 hotels in Brockville

Holiday Inn Express Hotel & Suites Brockville

215 reviews
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Traveller (52)
Room & Suite (28)
Dining (1)
Overview
  • Excellent45%
  • Very good34%
  • Average10%
  • Poor6%
  • Terrible5%
Travellers talk about
“highway side”(10 reviews)
“front desk”(27 reviews)
“great hotel”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Reviews (215)Write a Review
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90
69
21
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12
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All reviewshighway sidefront deskgreat hotelhi expresshotel is locatedturkey sausageparking lot sidefitness centerroom was cleanhot tubshower headcleaning ladiestall ships festivalnext morningwould stay here againyogurtnice breakfast
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51 - 55 of 204 reviews
Reviewed 15 July 2016

From the reception desk to housekeeping to the entire staff, everyone was very helpful and we were treated like part of their family. Of all the many places we have stayed at it ranks as one of the best. Carly, you and your staff are...More

Thank duboisjames
Reviewed 13 July 2016

Overall decent place to stay and room was clean. Had to ask to move to the other side of the hotel due to the traffic from the 401 being very noisy! The manager did accommodate this request for us. Breakfast was ok just wish they...More

Thank K S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites BrockvilleResponded 28 July 2016

Dear K S, Thank you for your feedback regarding your stay at Holiday Inn Express & Suites North Kansas City, MO. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about breakfast and...More

Reviewed 13 July 2016

Excellent hotel, breakfast, pool and the staff was helpful on several occasions. On one occasion though, I found one female staff member to be quite cold. On that occasion we came there late for check in (because my father was in palliative care) the lady...More

Thank Diana D
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites BrockvilleResponded 28 July 2016

Dear Diana D, Thank you very much for your review of your recent stay. We do apologize we were unable to anticipate more of your needs and therefore provide you with a better experience. Comments like these are of great importance to us and allow...More

Reviewed 10 July 2016

Staff were very helpful and courteous. The hotel (public areas & rooms) were clean and well kept. It was nice to have tea available at all times. Breakfast was good. I would stay here again. We stopped here on our way home from PEI and...More

Thank Shelly M
Response from Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites BrockvilleResponded 5 August 2016

Dear Shelly M, Thank you for your review of our property! It is great to hear that you enjoyed your stay - guest satisfaction is our number one priority and we hope to see you again when you're back in the area. Thanks for choosing...More

Reviewed 6 July 2016

It's always good to find hotels -and a hotel chain that keeps trying to be better when others don't. This hotel has a good selection of fitness, pool, breakfast room to please any family. The front desk is very helpful and nothing is amiss. That's...More

Thank WesternWilly
Response from Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites BrockvilleResponded 28 July 2016

Dear WesternWilly, Thank you so much for the excellent review of our property! We love hearing from our guests, and I'm delighted to hear that you enjoyed your time with us. From all of us at HIE Brockville, thank you for your kind words and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 126 - USD 162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 126 - USD 162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (52)
Room & Suite (28)
Dining (1)
Pool & Beach (1)
Hotel & Grounds (26)
Bathroom (9)
Questions & Answers
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mprice88
21 June 2017|
Answer
Response from Brent H | Reviewed this property |
Please contact the hotel
0
Votes
Room Tips
"Fourth floor front side rooms are especially quiet."
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"Request a room off of the highway."
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"Away from the highway."
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"Opposite side from highway"
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