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All reviewshighway sidefront deskgreat hotelhi expresshotel is locatedhot tubturkey sausageparking lot sidefitness centerroom was cleanshower headcleaning ladiestall ships festivalthe entire staffnext morningwould stay here againyogurt
If you are passing through Brockville for a visit to Upper Canada Village or a drive along the St. Lawrence Seaway or even a cruise through the 1000 Islands and you need a place to call home...I CERTAINLY and HIGHLY recommend the Holiday Inn Express...More
Lovely inn but the real treasure was the general manager, desk manager and front desk clerk. Had room on the highway side and heard nothing. Pool was on cool side and hot tub was very hot but nice Breakfast had some extras like ham slices...More
Our family visited this hotel this past weekend. We used to live in the area and this hotel was being built just as we were leaving the area. We stayed there 7 years ago and were impressed. This weekend? What a disappointment. The staff were...More
Thank Sandra B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites BrockvilleResponded 9 September 2016
Dear Sandra B,
We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. I am glad to read...More
We stayed for two night at this hotel in Brockville, while the Ribfest weekend in August, and we were very comfortable.
The staff, absolutely all the people we met, were friendly, helpful, professional, kind, and this is one of the most important things in a...More
On my last visit to Brockville I stayed at one of the cheaper chain hotels and lived to regret it. So this time I paid (significantly) more to stay here and was happy I did. Good, clean room, well maintained hotel and relatively good breakfast...More