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Holiday Inn Express Hotel & Suites Brockville

HIExpress.comUSD 112*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 148*
USD 112*
USD 148*
USD 112*
USD 148*
USD 111*
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Holiday Inn Express Hotel & Suites Brockville
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193 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Brockville
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Showing 184: English reviews
Kingston, Canada
Reviewed 22 May 2016

I loved my stay at the Holiday Inn Express in Brockville. I stayed just last week and the woman who greeted me was super friendly and sweet. She was quick to check me and my family in and was very helpful with all my questions. The room was clean wonderful! In the morning I had a great breakfast and the...

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Helpful?
Thank splatt912228
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear splatt912228, Thank you so much for posting a review of your time with us! I am delighted to hear that you enjoyed your stay. Guest satisfaction is always our number one priority, and I am very glad that we were able to meet your expectations. From all of us at HIE Brockville, thank you for choosing us and we...

Reviewed 18 May 2016

We requested a wheelchair accessible room which we received. Room was average but nothing extra included for a hugh room charge. The hair dryer didn't work, no fridge and no microwave or coffee maker. When asked at the desk if the room fee was the best they could do the answer was yes that's the rate and they are going...

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Helpful?
Thank 456donnal
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear 456donnal, I want to thank you for taking the time to review your stay with us. Guest feedback is essential in order for us to continue to deliver the best customer service possible! I am very sorry to her that we did not meet your expectations during your stay. With regards to our rate, it is based solely on...

Oshawa, Canada
Reviewed 7 May 2016

Very impressed with the staff who were warm, friendly,understanding and very willing to cater to our needs. The room was clean and very comfortable, cleaning staff left us a note each day to wish us well during our stay a nice touch. The hotel was quiet the breakfast was a great start to our day. This hotel is priced higher...

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Helpful?
Thank 89Irene89
Reviewed 26 April 2016 via mobile

My stay at the holiday Inn brockville ontario was amazing great housekeepers and front desk staff Rachel Stella Julie all house keeping staff and janice from breakfest bar very well maintained staff and crew

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Helpful?
Thank Rachel B
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Hi there Rachel B, Thank you so much for taking the time to write a review on our property! I am so happy to hear that you enjoyed your time with us, and that our staff made it memorable. From all of us at HIE Brockville, thank you for your loyalty and we can't wait to see you again soon!

Smiths Falls
Reviewed 22 April 2016

We have our weekly Open Meetings and our monthly Seminars at the Holiday Inn. The rooms are very clean and the Front End Staff are the best. The staff go out of their way to make sure that we have everything that we need and that our stay with them is comfortable and pleasurable.

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Helpful?
Thank lindasH9263JP
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear lindasH9263JP, Thank you very much for leaving feedback on your stay with us! I am so happy to hear that your stays with us are enjoyable - that's what we strive for! Guest satisfaction is our number one priority, and your loyalty is very much appreciated. Thank you for making HIE Brockville your first choice, we will see you...

Binbrook, Canada
Reviewed 21 April 2016

Front end service is excellent, really felt welcomed and appreciated for selecting their hotel . Rooms a very spacious and clean , bed very comfy . with choice of soft or firm pillows. Free wifi worked very good . They have a very good free breakfast and coffee is available 24-7. Didn't try the pool , but did use the...

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Helpful?
Thank Jeff T
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Jeff T, I want to thank you for taking the time to provide us with feedback on your experience at HIE Brockville! Guest reviews are our most important tool to meet expectations and provide the highest levels of customer service. I am very happy to hear that you enjoyed the hotel property and amenities. With regards to fridges, all...

Toronto, Ontario, Canada
Reviewed 10 April 2016 via mobile

In fact. Never at all. This is not my account but my husbands. I'm sharing this review because it needs to be told. I reserved my hotel on the Holiday Inn website. I used my visa debit card. No problems. When I got to the hotel they refused my visa debit card and told me they only take credit card....

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Helpful?
3Thank Matthew T
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Matthew T, Thank you for taking time to review our hotel. It is truly regrettable that some of our amenities and services did not live up to your expectations. We take comments such as these very seriously and would like to follow-up with you. I have sent you a private message in an effort to obtain additional information. I...

Ottawa, Canada
Reviewed 9 April 2016

enjoyed our stay, the pool was great for the kids, Wi-Fi worked excellent. thehotel was very clean . The staff were friendly and professional. Breakfast was good. I would recommend staying here if your coming to Brockville

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Helpful?
1Thank jbirtch123
southwestern, Ontario
Reviewed 21 March 2016 via mobile

I stayed for work proposes in Dec 2015, I moved from another hotel due to noise. No concerns of that at this hotel. The room was very clean and spacious. The breakfast had hot and cold choices for those who are vegetarian you will find something. The wifi worked very well. The parking was very good and many close choices.

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Helpful?
Thank sunnysmiles72
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear sunnysmiles72, I want to thank you for taking the time to give us feedback on your stay at HIE Brockville. Guest reviews are invaluable to us, as they allow us to maintain and improve the service level that we aim for. It is great to hear that we were able to meet your expectations, and that you enjoyed our...

Oakville, Ontario, Canada
Reviewed 24 February 2016

Stayed here for a night on while on a business trip. The staff are very friendly. The pool is nice. The room was clean and quiet. Good stay overall with no complaints. Would definitely recommend this hotel.

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Helpful?
Thank SamGabrail
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear SamGabrail, Thank you for taking the time to review HIE Brockville! Your feedback is essential to us, as it is our best resource to ensure guest satisfaction. I am very happy to hear that you enjoyed you stay and that we were able to meet your expectations! Thank you for recommending our property, we look forward to your next...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express & Suites, Brockville's newest hotel. We feature 80 guest rooms with a wide variety of suites. Each room is equipped with 42" televisions, iron/board, coffee maker, hair dryer, high-speed internet and free local calls. Our suites also include a kitchenette with mini fridge and microwave, as well as a sitting area with a pullout sofa. Hotel amenities include business centre, indoor pool with hot tub, fitness room and guest laundry room. Remember to start your day off right with our complimentary deluxe continental breakfast. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Brockville

Address: 7815 Kent Blvd, Brockville, Ontario K6V 6N7, Canada
Region: Canada > Ontario > Brockville
Price Range: $149 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Brockville 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Brockville
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Brockville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had junior suites that included microwave and frig-well worth the small increase in price.”
JanetEllenY, 25 Oct 2016 | Read review
“Rooms on north side of building are quieter.”
luvchianti, 3 Oct 2016 | Read review
“I would assume the rooms are quieter on the non-highway side, but we didn't hear noise even on the highway side...”
anchormanage, 26 Sep 2016 | Read review
“North side quieter”
2u4sail, 1 Aug 2016 | Read review
“If you do not like highway noise, ask for a room on the opposite side of the hotel facing away from Highway 401.”
Canuck40, 27 Jul 2016 | Read review
5 of 5
HIExpress.com
USD 112* /night
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Booking.comUSD 112
PricelineUSD 111
TripAdvisorUSD 112
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*Disclaimer
Prices are for 1 room, 2 adults
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