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Holiday Inn Express Hotel & Suites Brockville

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189 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Brockville
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Showing 181: English reviews
Minneapolis, Minnesota
Reviewed 11 August 2016

This hotel worked well for us. The room was great, the staff was helpful. We were tired after a very long day on the road, and it was easy to check in, get into our room and wind down. Leaving was also matter of fact.

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Thank Barbara G
London, Canada
Reviewed 1 August 2016

We stayed two nights and our three extended family members stayed one.The hotel itself was fine. Room was clean as expected,staff courteous ,breakfast was good and the location if you can put up with the noise from the 401 highway was good. Lots of parking available. As per industry standard a valid charge card and photo ID is required at...

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Thank 2u4sail
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear 2u4sail, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our rooms and we certainly appreciate your nice feedback on our staff and breakfast selection. On the other hand, we would like to apologize for the inconvenience caused by the highway noise during your visit....

Canada
Reviewed 31 July 2016

We checked into the HIE for an overnight stay and we were pleasantly supised. We were immediately greeted by super friendly staff. Even though we arrived earlier than the check in time, the staff rushed up to get our room ready for us. The doors are soft close so no noisy bang when you're trying to sleep.free breakfast too. We...

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Thank Diningdivahalifax
Ottawa, Ontario
Reviewed 28 July 2016

I have stayed at this hotel twice in the past year and I was really impressed with the rooms, the service, the facilities, and the cleanliness of the rooms and common areas. The complimentary breakfast was also very nice. It is also close to many businesses in the areas such as restaurants making the location very convenient. However, if you...

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Thank Canuck40
Centreville, Canada
Reviewed 20 July 2016

Not one complaint. Very nice. Pleasant , very helpful staff, immaculate , close to everything and very quiet. Would stay again. Good parking. One of the nicest places we have stayed and very well priced.

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Thank digby d
Reviewed 19 July 2016 via mobile

Our suite was awesome! I loved the completely separate seating area with second television. Everything g was very clean and the bed was super comfortable. We enjoyed the pool... Probably spent close to 2-3hrs in the pool and hot tub switching back and forth. Some other families came and went but it was never "full." The breakfast was wonderful. They...

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2Thank Katie L
Ottawa, Canada
Reviewed 15 July 2016

Very clean and modern. Convenient 24-hour gym, although it is small and not very well-equipped, nice pool and whirlpool. Good breakfast, friendly staff. They give you earplugs in the room for the traffic noise, but I didn't even notice we were right beside the 401 until the next morning. Not the cheapest hotel, but definitely superior to the others along...

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1Thank OttTourist
Dorval, Canada
Reviewed 15 July 2016

From the reception desk to housekeeping to the entire staff, everyone was very helpful and we were treated like part of their family. Of all the many places we have stayed at it ranks as one of the best. Carly, you and your staff are amazing and very helpful and friendly. We highly recommend this hotel for people looking for...

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Thank duboisjames
Ottawa, Canada
Reviewed 13 July 2016

Overall decent place to stay and room was clean. Had to ask to move to the other side of the hotel due to the traffic from the 401 being very noisy! The manager did accommodate this request for us. Breakfast was ok just wish they had healthier options and a couple gluten free options as well would be nice. We...

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Thank K S
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear K S, Thank you for your feedback regarding your stay at Holiday Inn Express & Suites North Kansas City, MO. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about breakfast and customer service. However, we’re sorry we fell below your expectation regarding the noise caused by...

Markham, Canada
Reviewed 13 July 2016

Excellent hotel, breakfast, pool and the staff was helpful on several occasions. On one occasion though, I found one female staff member to be quite cold. On that occasion we came there late for check in (because my father was in palliative care) the lady at the front desk would not lower the price for the circumstances. I found that...

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Thank Diana D
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Diana D, Thank you very much for your review of your recent stay. We do apologize we were unable to anticipate more of your needs and therefore provide you with a better experience. Comments like these are of great importance to us and allow us to monitor and improve our service continually. We hope that if your travels brings...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express & Suites, Brockville's newest hotel. We feature 80 guest rooms with a wide variety of suites. Each room is equipped with 42" televisions, iron/board, coffee maker, hair dryer, high-speed internet and free local calls. Our suites also include a kitchenette with mini fridge and microwave, as well as a sitting area with a pullout sofa. Hotel amenities include business centre, indoor pool with hot tub, fitness room and guest laundry room. Remember to start your day off right with our complimentary deluxe continental breakfast. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Brockville

Address: 7815 Kent Blvd, Brockville, Ontario K6V 6N7, Canada
Region: Canada > Ontario > Brockville
Price Range: $146 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Brockville 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Brockville
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Brockville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had junior suites that included microwave and frig-well worth the small increase in price.”
 of 5 bubbles JanetEllenY, 25 Oct 2016 | Read review
“Rooms on north side of building are quieter.”
 of 5 bubbles luvchianti, 3 Oct 2016 | Read review
“I would assume the rooms are quieter on the non-highway side, but we didn't hear noise even on the highway side...”
 of 5 bubbles anchormanage, 26 Sep 2016 | Read review
“North side quieter”
 of 5 bubbles 2u4sail, 1 Aug 2016 | Read review
“If you do not like highway noise, ask for a room on the opposite side of the hotel facing away from Highway 401.”
 of 5 bubbles Canuck40, 27 Jul 2016 | Read review
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