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Holiday Inn Express Hotel & Suites Brockville

216 reviews
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Traveller (52)
Room & Suite (37)
Dining (1)
Overview
  • Excellent45%
  • Very good34%
  • Average10%
  • Poor6%
  • Terrible5%
Travellers talk about
“highway side”(10 reviews)
“front desk”(27 reviews)
“great hotel”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Reviews (216)Write a Review
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All reviewshighway sidefront deskgreat hotelhi expresshotel is locatedturkey sausageparking lot sidefitness centerroom was cleanhot tubshower headcleaning ladiestall ships festivalthe entire staffnext morningwould stay here againyogurt
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21 - 25 of 205 reviews
Reviewed 3 May 2017

We spent one night here and it was a lovely hotel. The staff were very friendly and helpful. The room was very spacious and clean. The beds were very comfortable. We used the pool 3 different times and each time it was clean and warm....More

Thank fran v
Response from Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites BrockvilleResponded 4 May 2017

Hi there Fran, Thank you very much for your positive review! We take pride in meeting our guests' expectations, and I am delighted to hear that you will be visiting us again soon. Thank you for choosing Holiday Inn Express & Suites, we appreciate your...More

Reviewed 12 April 2017

Recently had a 2-night stay. Hotel was clean, comfortable and amenities are as described on the website. I enjoyed a little soak in the hot-tub and the pool and both were well maintained and clean. Continental breakfast is in keeping with what one expects -...More

Thank Sarah G
Response from Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites BrockvilleResponded 14 April 2017

Hi there Sarah, Thank you very much for reviewing your recent experience at our property! I am pleased to hear that you enjoyed your visit, and that we were able to meet your expectations. We look forward to your next stay, and we hope to...More

Reviewed 7 April 2017 via mobile

The hotel is nicely kept and in an area with some shopping and variety of restaurants. Suite rooms have a small kitchenette which made the room comfortable for a longer stay. Breakfast is included, which is good. Downfall, you're practically on the highway and sound...More

Thank Angie L
Response from Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites BrockvilleResponded 11 April 2017

Hello Angie, Thank you for taking the time to provide us with feedback on your stay. I am delighted to hear that you enjoyed your visit at our property; guest satisfaction is our first priority and I am happy to hear we were able to...More

Reviewed 7 April 2017 via mobile

This chain normally executes well and this location is very well run Great comfortable rooms, their usual great breakfast Fast wifi, good fitness centre along with a hot tub and pool I recommend asking for a room on the north side as the south can...More

Thank Brent H
Response from Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites BrockvilleResponded 8 April 2017

Hello Brent, I want to thank you for taking the time to post such a wonderful review of our property. We value guest feedback, and I am happy to hear that we were able to meet your expectations. Thank you very much for choosing HIE...More

Reviewed 20 March 2017

Stayed at the hotel on two separate occasions recently, for work, and it was a very satisfactory stay. Rooms were comfortable and clean, and I very much appreciated the free breakfast included with the room. Felt the rooms were a little over priced for what...More

Thank Coral P
Response from Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites BrockvilleResponded 21 March 2017

Hello Coral P, Thank you so much for reviewing your recent stay with us! I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Thank you very much for choosing HIE...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 125 - USD 150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 125 - USD 150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (52)
Room & Suite (37)
Dining (1)
Pool & Beach (1)
Questions & Answers
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mprice88
21 June 2017|
Answer
Response from Brent H | Reviewed this property |
Please contact the hotel
0
Votes
Room Tips
"Fourth floor front side rooms are especially quiet."
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"Request a room off of the highway."
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"Away from the highway."
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"Opposite side from highway"
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