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All reviews highway side great hotel hi express hotel is located hot tub front desk staff turkey sausage parking lot side fitness center room was spacious and clean cleaning ladies nice breakfast would stay here again bagels scrambled eggs mini fridge free breakfast
Stayed here for one night. Staff was friendly. The hot tub was very hot and just what I needed. Great location just off the highway. The bed was comfortable and the hotel was quiet. Look forward to staying here again.
We stayed here two nights. We were very satisfied with the rooms, service and cleanliness of this property. We could not have asked for more. Everything in the rooms worked and the rooms were spotless. We were totally satisfied in every respect. We highly recommend...More
Just off the hwy 401, it is convenient for travelling but also had comfortable beds, spacious clean room. We did not stay for the breakfast as our timing wasn't that great and the breakfast room was overflowing.
Thought I would spend the extra $50 per night to go with a brand that I hoped to have more confidence in. I have stayed at other hotels in Brockville and this is definitely the nicer of them. I found the room and hallway carpets...More
1 Thank SethN95
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites BrockvilleResponded 2 weeks ago
It would have been nice to hear that you loved our rooms and hallways too. Given your nice words on our staff, breakfast selection and bathrooms, your stay would have been perfect. But I recognized this wasn't the case during your visit. Average experience...More
Hotel was clean and very modern.
Bed was comfortable and the bedding was clean.
Staff was pleasant and helpful.
If possible, get a room on the opposite side of the highway. Many many trucks passing by constantly until very late into the evening.
Thank Scott M
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites BrockvilleResponded 12 September 2018
Hello Scott M,
Thanks for stopping by! It's nice to know you found the room to your liking, as well as our accommodating staff. We understand your concern about outside traffic and will keep your comments in mind to improve soundproofing. Hoping to see you...More
Stay Smart at the Holiday Inn Express & Suites, Brockville's newest hotel. We feature 80 guest rooms with a wide variety of suites. Each room is equipped with 42" televisions, iron/board, coffee maker, hair …Moredryer, high-speed internet and free local calls. Our suites also include a kitchenette with mini fridge and microwave, as well as a sitting area with a pullout sofa. Hotel amenities include business centre, indoor pool with hot tub, fitness room and guest laundry room. Remember to start your day off right with our complimentary deluxe continental breakfast. Less
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