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Stay with Us in Collingwood Close to Blue Mountain Ski Hills and Intrawest Village at Blue Mountain Our Days Inn & Suites Collingwood hotel is your gateway to skiing, sun, and the sandy shores of Lake Huron. Located off Highway 26 with easy access to downtown, our hotel near Wasaga Beach is a convenient escape from the everyday.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English
Location
15 Cambridge, Collingwood, Ontario L9Y 0A2 Canada
Days Inn & Suites by Wyndham Collingwood
4 reviews
Getting there
Somewhat walkable
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This was the darkest hotel room I’ve stayed in for many years. At night, the room was like a crypt. There was no overhead light in the main room, nor were there pot lights. There was no standard lamp with a tungsten bulb that projects light to the whole room. Instead there were desk lights with white fluorescent bulbs. They didn’t project light except onto the surface below. Next, while the bed was comfortable, the huge pillows were more than twice the size of the pillow I sleep with, and so I had a hard time sleeping. In terms of aesthetics, the room was very basic, with cheap-looking laminate floors. It felt more like a dorm room than a hotel room. Finally, the hallway was extremely over-air-conditioned, despite the fact that it was very cold outside. Normally, I would not stay at this chain, but the hotels in this city are a fortune and the reviews were positive. However, I regret not spending more for a standard hotel room with good lighting and carpeting.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were here July 19th for four nights. Rooms are nice, modern and updated. They have a Keurig coffee machine in room, mix of 4 coffee and tea to start, sugar, coffee cups (we brought our own coffee, but I think you can ask for more if needed.) Mini fridge worked good. AC worked good. Staff are friendly and very helpful! Only complaint is lighting in room at night is bad with those modern lamps.
If you're familiar with Collingwood, it's in a great location. We were here last summer as well and will be back. Enjoy!
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel is clean, staff were friendly, beds were comfortable and the location is a short drive to the Scandinave Spa, Blue Mountain village or downtown Collingwood. Breakfast is included but is lacking in eggs/bacon/sausage. Oddly, we didn't hear much noise from outside the building but the walls between the rooms must not have any soundproofing as we ended up beside 2 people who decided to have a loud debate about something at midnight.....
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I would strongly caution against staying at this hotel.
Not only was the staff discourteous and abrasive, but they also contributed to bullying behavior toward my two children, based on an incorrect assumption that they were part of a “hockey team booking.” Their treatment was both discriminatory and demeaning.
When we sought an explanation, a staff member—whose behavior I can only describe as unprofessional and unkind—became emotional and admitted she had been having a difficult shift due to issues with the actual hockey team. However, we were not affiliated with that group in any way and had no interactions with them. While she did apologize, storming into a room and yelling is completely unacceptable behavior, particularly in the hospitality industry.
The lack of professionalism, poor communication, and inappropriate actions we experienced did not reflect the mission or values this hotel chain claims to uphold.
To top it all off, my family was also trapped in the elevator, adding to an already disappointing stay.
If you’re looking for a relaxing, family-friendly environment where respect and professionalism are reciprocated, this is not the place.
Thanks for reading.
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Date of stay: March 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We really enjoyed staying at this Days Inn. The staff was very friendly and quick with check-in. They informed us at check-in we would not receive room service, but could call for anything we needed and this was absolutely fine. We loved the location because the hotel is right beside a Metro (with Starbucks), Dollar Tree, Tim Hortons, movie theatre, and many restaurants. It's also easy to get downtown or head out to Wasaga Beach. Our room was efficiently designed, comfortable and spacious. The included breakfast has really gotten a bad rap. There was always hot food, plus cereal, yogurt, fruit, muffins, bread and bagels, coffee, tea, and juice. We will definitely be back!
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Date of stay: August 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at this hotel last year and were very satisfied with everything, however, this year is a completely different story. First, they are taking advantage of Covid-19 to gouge customers. No more maid service and breakfast consists of a bottle of water and a fruit cup, yet their rates remain the same. If you are thinking of doing any type of computer work, please be advised that the Wifi is beyond awful. The staff at the front desk is very rude, but it could be that they are tired of the constant complaints from guest, since their hotel so terrible. If you must stay here because every other hotel is sold out and you have to visit Collingwood, try to get a room on the first floor otherwise you will send you day waiting for the elevator. There is only one elevator in this hotel and because of Covid-19 only one family can use the elevator at any one time. If you are on the third floor, every time the elevator is going down it has people on it from the upper floor and every time the elevator is going up it has people on it from the lower floors. So be prepared to take a lot of stairs.
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Date of stay: August 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Louis Markos, Owner at Days Inn & Suites by Wyndham Collingwood
Responded 26 Aug 2020
Thank you for your feedback about your current stay in our hotel. Please allow me to respond. When the woman who reserved all your rooms, called to confirm the reservations, she was reminded by our Front Desk Supervisor of all the Covid-19 restrictions at our property, prior to your arrival. This information was also relayed again when you checked in. It is not our fault that these restrictions were not passed on to you prior by the person who made the reservations for your party. Due to government guidelines, we have not been allowed to open our free buffet style continental breakfast, nor can we have our staff enter occupied rooms for housekeeping. We do not monitor when our guests are in and out of the hotel, and our housekeeping staff cannot maintain the social distancing when guests are in their room. This is to keep our staff AND our guests safe. The front desk staff is not rude. You approached the desk on your second day to receive the ‘light’ snack we offer. Bottle water, juice, granola bar and a fruit cup. Prior to arrival and at arrival, we remind our guests that there is no breakfast during Covid-19, only a light snack that our guests are welcome to. You made a comment that we were saving a ton of money this year by keeping rates the same. Our Front Desk Supervisor told you that in fact, we were not. We lowered our rates quite a bit back at the beginning of July to accommodate the fact that our guests would not be receiving a breakfast, and housekeeping service. You laughed it off and walked away. You then approached the desk on that same morning and scolded the Front Desk Supervisor that your tv had an issue and you demanded it be fixed that day. She told you it would be, and it was fixed within minutes of your complaint. You made another comment about how we are gouging our guests by not even lowering the rates, and again, the Front Desk Supervisor told you that they had been lowered and encouraged you to shop around. Had you done the research; you would see that we are offering the lowest rate in Collingwood during this time, with the same restrictions as all the other hotels in the area. Some areas in our province are going as far as doing temperature checks prior to entering the hotels. The rate you are receiving is the Wyndham Rewards Rate. The only active member in your group who is a Rewards Member is the guest who booked the rooms for everyone. Going by the Wyndham Rewards site, the membership you had is inactive. Technically, at this time, you are not eligible for this rate, however, we left it the same for all the rooms in your party, out of courtesy. Had you stayed with us last year, you would have been paying $148.46 plus taxes for the same room style you are in, providing you were a Wyndham Member. The regular rate for that room last year was 10% more. Saying that you paid less last year, is not the truth. Upon research, we do not see any previous stays under your name. Maybe you are thinking of another location. During Covid-19, it is a guideline by the Health Unit that only one family enter the elevator at one time. We are sorry that all these restrictions are such an inconvenience to you. It is at no fault of the hotel that guests choose to travel during this pandemic. There are guidelines set in place that we must follow. The comment about our staff being tired, you are correct, the staff is tired. They have had to work all through this pandemic since it was deemed State of Emergency back in March. Every single day they have to put themselves at risk of possible infection of Covid-19 and since phase 3, they deal with at least 200 people a day, with whom a lot who do not respect the mask policy. Some of which, are within in your group. We would hope that you could understand how concerning and frustrating this could be with the numbers still not consistently staying below 100 and the number of travellers that are in our area from all over the province. We have had multiple guests, daily who approach our front desk thanking them for how well we are handling the Covid-19 issue. Our staff has done an outstanding job during this pandemic by doing what they are required to do to help stop the spread of the virus. It is not fair to fault the staff for following these guidelines, just because you disagree with them. We do not appreciate the accusation that we are “gouging our customers by taking advantage of the Covid-19”. We again encourage you to shop around and check the other rates in the area. It is your decision to continue your stay with us. At anytime it is your right to go elsewhere as it sounds as though you have not been happy since day one. It is unfortunate that your complaints are all due to Covid-19. This virus is not an excuse, it is a reality. With regards to our internet, we have 1 gigabit download speed and 14 wireless access points throughout our hotel. That is the maximum that our nationwide service provider offers to all businesses. We have contacted our provider and there has been no interruption to our services and we even checked out own devices all around the hotel with not difficulty to connect. There is a card on the desk in your room for any tech support issues you have, or you can get that number from one of the agents on the front desk. They would be happy to provide you that information.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We visited during Covid so we expected some things to be different from normal stays. Firstly the good. We chose Days Inn because of the free parking, free WiFi in room, free breakfast and the suite furniture including the small dining table and sofa/chairs for a living room feel. We wanted this to feel we could eat as a family. Hotel was very clean and service was good. The bad. The hotel was clean but the 3 day waiting rule seems too long if you're with a family of 4. We brought our own paper towel and wipes but the laminate floor got dirty quickly and we couldn't clean the dirt. Especially in the washroom. Bins got full within 2 days and we had to sort out recycle and place the paper outside the room. We recommend bringing a small hand vac. The lighting was poorly and they could use some overhead lights. It was very dim in the sitting area. The bathroom was average size but the showerhead was terrible. It couldn't spray fully for neither adult not child. Every time I rotated the shower settings the head seemed to come apart. There was no shelf or caddy so everything was on the tub edge. Breakfast was cold but that wasn't the issue. They stopped giving jam and a knife on the second day. It was a good stay but the shower 🚿 was really a deal breaker for a family with small children. What didn't help was Americans with no masks on. Guess they thought they were still in the states, in Canada.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Room booked for 6 only had 2 face cloths and 4 towels, so should have had more in room. Lighting in the room was horrible. Coffee maker needed instructions. Bathroom wasnt clean. Breakfast was good and excellent variety. Pool and hot tub great. Staff very friendly
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The rooms and bathrooms were very clean. Continental breakfast option had good variety with Fresh eggs and b/f sausages which was surprising for me. I assumed it was only cereals. The staff was very courteous especially an Indian guy at the reception (sorry I didn’t take his name)
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Review collected in partnership with this hotel
Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I can see why this hotel is currently TripAdvisor’s #1 hotel in Collingwood - having stayed here recently for two nights, I certainly support this rating.
We were lucky enough to get a corner suite on the top floor of the hotel, so it was very quiet. The suite had an extremely comfortable king-size bed, a couch that made into a double bed, a fireplace and a small kitchen with fridge, microwave and sink. As a bonus, there was an enormous Jacuzzi in the bathroom.
The staff here were exceptional, especially the friendly and efficient woman at Reception who checked us in (I regret I did not get a name). All the hotel staff we dealt with during our stay were amazing and made us feel very welcome.
The hotel was spotlessly clean. There was no housekeeping during our stay due to current COVID restrictions, but we were advised of this upon check-in (Housekeeping will not enter the room if guests are present). They did come in, though, at one point during our stay (while we were out) and refreshed the towels.
The hotel is ideally positioned in terms of access to restaurants – there are so many to choose from on nearby First Street/Highway 26, and there is a Metro food store just across from the hotel.
The only negative thing I can think to mention was the WiFi – absolutely awful! It kept dropping and disconnecting; very unstable.
All in all, though, an excellent visit… we’ll definitely be back!
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Date of stay: September 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Collingwood area.
PRICE RANGE
AU$171 - AU$265 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
days inn and suites collingwood hotel collingwood, days inn collingwood, collingwood days inn, days inn hotel collingwood
LOCATION
CanadaOntarioCollingwood
NUMBER OF ROOMS
76
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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