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Kitchener Inn and Suites

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Traveller (83)
Room & Suite (50)
Dining (16)
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Overview
  • Excellent61%
  • Very good29%
  • Average6%
  • Poor1%
  • Terrible3%
Travellers talk about
“outlet mall”(12 reviews)
“waffles”(35 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Reviews (787)
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454
228
51
14
28
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All reviewscomplimentary breakfastoutlet mallwafflesthe breakfast areafresh fruitfront desk staffeasy accessenjoyable staycomfortable bedsking suitewould definitely stay here againoff the highwaylocated closefridge and microwaveroom was largehockey tournamentparking lot
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1 - 5 of 775 reviews
Reviewed 3 days ago

I had called in advance to make a special request about maybe bringing a muffin or something up to my room for when I arrive, as I was unable to make the continental breakfast due to an early flight. I was shocked that they didn't...More

Thank Katie W
Response from Cathy B, Front Desk Resrvations at Kitchener Inn and SuitesResponded 2 days ago

Hello, To review our hotel/service when you have never stayed here is questionable in itself. Nevertheless, we will kindly respond. When you called in advance to make a request for some sort of room service due to an early flight, we explained to you on...More

Reviewed 5 weeks ago

My wife and I were here for a 1 night stay. Extremely friendly staff. Large clean comfortable room (double queen, coffee, microwave, fridge). Lovely modern breakfast room with a wide range of cold and hot items to choose from. (Free coffee and fruits 24/7). Walking...More

Thank GastonB
Response from Cathy B, Front Desk Reservation at Kitchener Inn and SuitesResponded 4 weeks ago

Well Hello GastonB, What an absolute pleasure it was to read your review of our Kitchener Inn and Suites this morning!!! May I add, it was an even a greater pleasure to meet you in person.Thank you so much for taking the time to share...More

Reviewed 17 May 2018

We stayed 2 nights during the week. We booked the Studio King and it was a very clean and comfortable room with plenty of space. At the time of booking we got a fantastic price and the Studio was the same price as the regular...More

1  Thank Marilyn H
Response from Cathy B, Front Desk Reservations at Kitchener Inn and SuitesResponded 4 weeks ago

Good Day Marilyn H Thank you so much for taking the time to send in a detailed review of your most recent experience with us. We are very happy to know that you found the Studio King suitable for your needs. It is spacious, and...More

Reviewed 16 May 2018 via mobile

This location used to be a Hampton Inn. First time staying here since it switched ownership. Customer service over the phone and at the front desk was excellent. The room was amazingly big, clean, and quiet. The bed was very comfortable. I would certainly go...More

Thank Al W
Response from Cathy B, Front Desk Reservations at Kitchener Inn and SuitesResponded 5 weeks ago

Hello Al, We are just thrilled to know you decided to give us a try under our new brand of Kitchener Inn and Suites.It's been just over a year this past April that the hotel decided to go independent, and its guests such as yourself...More

Reviewed 15 May 2018 via mobile

Staff was friendly and helpful. Room was very nice and clean. Breakfast smelled delicious but we did not go down. Only reason I cannot give five stars is because the bed was terribly uncomfortable, did not sleep well. However, we would stay again with the...More

Thank Melissa V
Response from Cathy B, Front Desk Reservations at Kitchener Inn and SuitesResponded 16 May 2018

Hello Melissa, First may we thank you for choosing the Kitchener Inn and Suites for your recent stay in our city. We are thrilled to read you enjoyed the friendliness and helpfulness of our Staff. We pride ourselves on giving the best in hospitality, and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 83 - USD 137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 83 - USD 137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (83)
Room & Suite (50)
Dining (16)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
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Steven L
1 August 2017|
AnswerShow all 4 answers
Response from Cathy B | Property representative |
Hello sorry for the delay, no I am sorry we do not have a pool or a hot tub anymore.
0
Votes
103David_P103
25 April 2017|
AnswerShow all 3 answers
Response from Cathy B | Property representative |
Hi 103David_P103 thank you for contacting the NEW Kitchener Inn and Suites. We don't provide any military or government rates since our rates now are so much lower than the average government rates. Our rates are flat... More
1
Vote
Bruce W
20 April 2016|
AnswerShow all 2 answers
Response from Cathy B | Property representative |
Thank you for considering the Hampton Inn & Suites by Hilton Kitchener. Sadly, I'm afraid we do not accept pets, except for service animals. I'm so sorry! Kind Regards
0
Votes
Room Tips
"I would request a room away from the road next time as the hotel is right next to the main road."
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"We were on the 3rd floor and were happy! Also had an ice machine near by!"
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"We had a good room on the 3rd floor."
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"high floors awai from elevators"
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