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Holiday Inn Kitchener

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Traveller (56)
Room & Suite (34)
Dining (3)
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Overview
  • Excellent33%
  • Very good24%
  • Average20%
  • Poor13%
  • Terrible10%
Travellers talk about
“outdoor pool”(13 reviews)
“tower rooms”(9 reviews)
“front desk staff”(18 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (313)
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94
74
63
43
33
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All reviewsoutdoor pooltower roomsfront desk staffhockey teambathroom flooraverage hotelthis past weekendhot tubking roomgreat roomflooringsaunaexpresswayconferencewashroom
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131 - 135 of 307 reviews
Reviewed 6 November 2014 via mobile

I am basing this visit not only by my own experiences, but by my colleagues' experiences as well, as I doubt they will post a review of their own. I did not have a good experience at all: My air conditioner was acting up and...More

1  Thank Dan B
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 8 November 2014

Dear Dan B, I would like to send you a personal thank you for taking the time to comment on your stay with us. I am very disappointed that we were unable to resolve the issues you experienced while you were with us. I have...More

Reviewed 28 October 2014

We stayed here with the atom hockey team. They were really well organized for this, most of the kids and parents were together on one floor side by side. Pretty lenient on the knee hockey in the halls. Pool was great for the kids, also...More

Thank Barry H
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 8 November 2014

Dear Barry H, We would like to extend our great appreciation to you, for sharing your comments with other Tripadvisor readers and would like to thank you for choosing the Holiday Inn Kitchener for your team stay. Without a doubt our Hotel is the best...More

Reviewed 16 October 2014

We booked a room through Hotwire, mistakenly believing that we would get a better value booking online. However, this hotel, ill-advisedly, uses this opportunity to book their aging rooms in a dingy and remote section of the hotel. Rather than receiving a value on what...More

5  Thank Tankmuse
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 25 October 2014

Dear Tankmuse, It was very kind of you to take a few minutes out of your busy schedule to share your experience on Tripadvisor website. I am very disappointed that your room did not meet your liking in comparison to the tower. Witth regards to...More

Reviewed 14 October 2014

We booked this room using our Air Miles. The lobby & restaurant/bar area was very nicely decorated. Considering it was Oktoberfest weekend, and there were also several baseball teams & some hockey teams in the hotel, we never had a noise issue & had a...More

Thank LL44
Response from Managerofthenight, Front Office Manager at Holiday Inn KitchenerResponded 25 October 2014

Dear LL44, It was very kind of you to take a few minutes out of your busy schedule to share your experience on Tripadvisor and thank you for choosing the Holiday Inn Kitchener for your recent stay. I am very disappointed to hear that you...More

Reviewed 1 October 2014 via mobile

Second stay here. Decided to give it another try as the location is great, the staff are wonderful and the food is great at both the buffet breakfast and the restaurant- Embers. It is the rooms and the hallways that are really, really tough. The...More

Thank onejasper
Response from Managerofthenight, Front Office Supervisor at Holiday Inn KitchenerResponded 7 October 2014

Dear onejasper, We thank you for choosing the Holiday Inn Kitchener; it was a pleasure to have you stay with us and thank you for your loyalty. We are thrilled to hear good compliments about our service oriented staff and how hard they work. We...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 77 - USD 153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 77 - USD 153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (56)
Room & Suite (34)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (11)
Questions & Answers
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Benoit C
20 August 2016|
AnswerShow all 2 answers
Response from Lindsey M | Reviewed this property |
No not if they put you in the ghetto part of the hotel that hasnt been renovated. Thats where i got stuck. The elevator is inly for the NEW tower and they charge same rates for new rooms and old crappy ones!! I wouldn't stay... More
0
Votes
Benoit C
20 August 2016|
AnswerShow all 2 answers
Response from Melpc12 | Reviewed this property |
yes there is we were on a high floor and took the elevator
0
Votes
danbohan9
8 November 2014|
AnswerShow all 4 answers
Response from Managerofthenight | Property representative |
Good Morning, Yes, indeed we have a buffet breakfast in our restaurant, going from 6:30am till 10:00am every day. The cold buffet (muffins, yougart, cereal, etc) goes for about 11:25$ after taxes, and the hotel buffet which... More
0
Votes
Room Tips
"must be in the tower"
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"Main hotel only - avoid the motel wing"
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"Get a room in the tower"
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"tower room fourth floor"
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