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Holiday Inn Kitchener

308 reviews
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Traveller (55)
Room & Suite (34)
Dining (3)
Overview
  • Excellent32%
  • Very good24%
  • Average20%
  • Poor13%
  • Terrible11%
Travellers talk about
“outdoor pool”(13 reviews)
“front desk staff”(18 reviews)
“hockey team”(8 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Kitchener
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Rooms
25 Feb.26 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (308)Write a Review
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Traveller rating
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73
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41
33
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101 - 105 of 302 reviews
Reviewed 5 June 2015 via mobile

I really like this hotel. It's rooms are updated, a little musty smelling but comfortable beds and a great bar eatery area. The staff is great. Very helpful. And when something went amiss the were quick to make it right. Management is outstanding in that...More

Thank OnlineAlchemist
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 8 June 2015

Dear OnlineAlchemist, We would like to extend our great appreciation to you, for sharing this wonderful comment with other Tripadvisor readers. We pride ourselves on going the extra mile to ensure you had a memorable stay. The secret to our success is our commitment and...More

Reviewed 4 June 2015

I booked this holiday inn with points as we had a music festival near by. The room was newly renovated and had great amenities such as a fridge, microwave, coffee maker etc. We had 5 people staying in the room which was fine as they...More

Thank Mathew G
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 8 June 2015

Dear Mathew G, We would like to extend our great appreciation to you, for sharing your kind comments with other Tripadvisor readers. Thank you for choosing the Holiday Inn Kitchener for your stay. We are so glad to hear that you’ve enjoyed your stay. We...More

Reviewed 28 May 2015 via mobile

Checked in this afternoon. Room is very nice, clean. We have a microwave and a fridge. Nice towels! Wifi works! The staff is super friendly. Laundry is convenient, on the first floor. They have 2 pools and a jacuzzi. A sauna too. Restaurant has excellent...More

Thank Wendy G
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 1 June 2015

Dear Wendy G, We would like to extend our great appreciation to you, for sharing this wonderful comment with other Tripadvisor readers and would like to thank you for choosing the Holiday Inn Kitchener. Bar none, our staff are some of the best trained and...More

Reviewed 27 May 2015

The counter people are not very nice, they seem to do their job and not pleasant. They do not ask you if you wish to stay in the main hotel or provide you a room which is about a 10 minute walk to the other...More

Thank Trident4mg
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 28 May 2015

Dear Trident4mg, It was very kind of you to take a few minutes out of your busy schedule to share your experience on tripadvisor and thank you for choosing the Holiday Inn Kitchener for your recent stay. I am very disappointed to hear that the...More

Reviewed 25 May 2015 via mobile

We had a lovely quiet double room on the 6th floor. Exceptionally comfy beds too. The room was amazingly clean as was the fabulous bathroom. Loved the carpet-less floors - so much easier to clean. Excellent Wifi even on the 6th. Absolutely nothing wrong with...More

Thank Chrisq2005
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 28 May 2015

Dear Chrisq2005, It was very kind of you to take a few minutes out of your busy schedule to share your experience on Tripadvisor. We are so happy to read that your overall experience was great. We also appreciated knowing how that you enjoyed our...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 81 - USD 147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 81 - USD 147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (55)
Room & Suite (34)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (11)
Questions & Answers
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Benoit C
20 August 2016|
AnswerShow all 2 answers
Response from Lindsey M | Reviewed this property |
No not if they put you in the ghetto part of the hotel that hasnt been renovated. Thats where i got stuck. The elevator is inly for the NEW tower and they charge same rates for new rooms and old crappy ones!! I wouldn't stay... More
0
Votes
Benoit C
20 August 2016|
AnswerShow all 2 answers
Response from Melpc12 | Reviewed this property |
yes there is we were on a high floor and took the elevator
0
Votes
danbohan9
8 November 2014|
AnswerShow all 4 answers
Response from Managerofthenight | Property representative |
Good Morning, Yes, indeed we have a buffet breakfast in our restaurant, going from 6:30am till 10:00am every day. The cold buffet (muffins, yougart, cereal, etc) goes for about 11:25$ after taxes, and the hotel buffet which... More
0
Votes
Room Tips
"must be in the tower"
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"Main hotel only - avoid the motel wing"
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"Get a room in the tower"
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"tower room fourth floor"
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