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Holiday Inn Kitchener

308 reviews
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Traveller (55)
Room & Suite (34)
Dining (3)
Overview
  • Excellent32%
  • Very good24%
  • Average20%
  • Poor13%
  • Terrible11%
Travellers talk about
“outdoor pool”(13 reviews)
“front desk staff”(18 reviews)
“hockey team”(8 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Reviews (308)Write a Review
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11 - 15 of 302 reviews
Reviewed 5 November 2017

We checked in and had requested a room where we could have our pet. A very quiet and well behaved dog who was with us at all times when we weren't at the hotel . Apparently when you have a pet you get to pay...More

Thank Wannag02
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 16 November 2017

Dear Wannag02, It was very kind of you to take a few minutes out of your busy schedule to share your experience on Tripadvisor and thank you for choosing the Holiday Inn Kitchener for your recent stay. I am disappointed to hear that you did...More

Reviewed 27 October 2017

Stayed for 1 night, July 22-23. Reserved one room direct as part of a wedding block. My family was happy to book this hotel as it was close to the wedding site. Our room was spacious with a king bed and the requested baby crib...More

Thank smokedmeat
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 6 November 2017

Dear Smoked Meat, It was very kind of you to take a few minutes out of your busy schedule to share your experience on Tripadvisor and thank you for choosing the Holiday Inn Kitchener-Cambridge for your stay during a wedding event. I am disappointed to...More

Reviewed 21 October 2017 via mobile

First we arrived after the 3 pm check in and had to wait almost 30 min as our room was not ready it was in 'pick up' status. Whatever the hell that means. We had to sit in a overcrowded lobby full of loud children...More

Thank Lindsey M
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 23 October 2017

Dear Lindsey M, It was very kind of you to take a few minutes out of your busy schedule to share your experience on Tripadvisor and thank you for choosing the Holiday Inn Kitchener-Cambridge for your recent stay. We greatly appreciate you taking the time...More

Reviewed 9 October 2017

We booked a room for 2 nights at the hotel as we were in Kitchener for a family wedding. Two of my brothers were also at the hotel and were given rooms closer to the front of the hotel in the tower portion of the...More

1  Thank Vacationlover613
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 16 October 2017

Dear Vacationlover613, I would like to send you a personal thank you for taking the time to comment on your stay with us on Tripadvisor. I understand that you voiced your concerns to our team while you were here and I am very disappointed that...More

Reviewed 2 October 2017 via mobile

We stayed here with a group of friends for a fundraising softball tournament. Clean and comfortable room, with a long walk from the lobby. There were issues connecting to the hotel wifi (posted password on the front desk wasn't valid till Sunday, and the guest...More

1  Thank GalFromAway
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 6 October 2017

Dear GalFromAway, It was very kind of you to take a few minutes out of your busy schedule to share your experience on Tripadvisor and thank you for choosing the Holiday Inn Kitchener-Cambridge for your recent stay. I am disappointed to hear that you did...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 80 - USD 150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 80 - USD 150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (55)
Room & Suite (34)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (11)
Questions & Answers
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Benoit C
20 August 2016|
AnswerShow all 2 answers
Response from Lindsey M | Reviewed this property |
No not if they put you in the ghetto part of the hotel that hasnt been renovated. Thats where i got stuck. The elevator is inly for the NEW tower and they charge same rates for new rooms and old crappy ones!! I wouldn't stay... More
0
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Benoit C
20 August 2016|
AnswerShow all 2 answers
Response from Melpc12 | Reviewed this property |
yes there is we were on a high floor and took the elevator
0
Votes
danbohan9
8 November 2014|
AnswerShow all 4 answers
Response from Managerofthenight | Property representative |
Good Morning, Yes, indeed we have a buffet breakfast in our restaurant, going from 6:30am till 10:00am every day. The cold buffet (muffins, yougart, cereal, etc) goes for about 11:25$ after taxes, and the hotel buffet which... More
0
Votes
Room Tips
"must be in the tower"
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"Main hotel only - avoid the motel wing"
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"Get a room in the tower"
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"tower room fourth floor"
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