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Elvoline
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Staff very helpful and friendly. The internet didn't work in the older part of the hotel so they upgraded me to the newly renowned section. Gym was clean the breakfast was great and you can customer order your breakfast if you don't want the buffet.More
Thank Charles W
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 2 weeks ago
Dear Charles W,
We would like to extend our great appreciation to you, for sharing your kind comments with other Tripadvisor readers. We want to thank you for choosing the Holiday Inn Kitchener-Cambridge for your recent stay with us. As a Quality Excellence Award Winning...More
We stayed at this hotel and read the reviews prior to arriving. I knew that there was a new remodelled area and an old very outdated area. When I arrived I immediately asked for a room in the tower as the reviews of the 'back'...More
Thank R G
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 30 November 2017
Dear R G,
We would like to extend our great appreciation to you, for sharing your comments with other Tripadvisor readers. We appreciate your comments about the rooms up in our business tower.
We pride ourselves on going the extra mile to ensure you had...More
WiFi connection was very bad, it kept on dropping and had to connect sevral times every hour. The Bath-Tub was not draining. Bath light was flickering constantly and the carpets were muggy and dirty. Overall this was not a well maintained Hotel.More
Thank Rajeev N
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 3 weeks ago
Dear Rajeev N,
Thank you for rating our hotel on TripAdvisor. We very much appreciate your feedback and will use your comments to improve upon the outlined issues.
Unfortunately, during your stay we experienced an electrical surge that disabled many systems at the hotel including...More
I decided to start trying another Hotel Chain on this business trip and I’m now questioning the decision. Is there supposed to be some consistency between them. If so, this hotel has taken it to a new low.
The room as far as I’m concerned...More
Thank John J
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 13 September 2018
Dear John J,
It was very kind of you to take a few minutes out of your busy schedule to share your experience of our property on Tripadvisor. I am very disappointed that we were unable to resolve the issues you experienced while you were...More
Very very old, outdated with a retirement home smell. No elevator in the old section.. so good luck if you have lots to carry. The curtains were dirty, the bathroom is sooo small and rusty. The hallways need a new coat of paint as they...More
Thank Genevieve P
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 13 September 2018
Dear Genevieve P,
It was very kind of you to take a few minutes out of your busy schedule to share your experience on Tripadvisor and thank you for choosing the Holiday Inn Kitchener-Cambridge for your recent stay. I am very disappointed to hear that...More
The Holiday Inn Kitchener - Waterloo Hotel & Conference Centre, winner of the Reader's Select Diamond Award for five consecutive years, offers you the finest smoke free hotel in the Kitchener area.Corporate guests looking for Kitchener or Waterloo hotels appreciate our location just minutes from Highways 401 & 8. We're close to area manufacturers and 10 km from the Technology Triangle. In Kitchener and Waterloo, our conference centre's 13,000 sq. ft. and 13 meeting rooms are unique. We can handle a board meeting or a major event for 600 guests. Naturally, we have a 24-hour business centre and free high-speed, wireless Internet access in every room.
Response from Lindsey M | Reviewed this property |
No not if they put you in the ghetto part of the hotel that hasnt been renovated. Thats where i got stuck. The elevator is inly for the NEW tower and they charge same rates for new rooms and old crappy ones!! I wouldn't stay... More
No not if they put you in the ghetto part of the hotel that hasnt been renovated. Thats where i got stuck. The elevator is inly for the NEW tower and they charge same rates for new rooms and old crappy ones!! I wouldn't stay again. Lots of kids sports teams stay here too and it is very loud and dusruptive. They were playing ball hockey down our hallway at 7 am!! Terrible.
Response from Managerofthenight | Property representative |
Good Morning,
Yes, indeed we have a buffet breakfast in our restaurant, going from 6:30am till 10:00am every day. The cold buffet (muffins, yougart, cereal, etc) goes for about 11:25$ after taxes, and the hotel buffet which... More
Good Morning,
Yes, indeed we have a buffet breakfast in our restaurant, going from 6:30am till 10:00am every day. The cold buffet (muffins, yougart, cereal, etc) goes for about 11:25$ after taxes, and the hotel buffet which also includes the cold buffet goes for about 16.90$ after taxes. Our restaurant, known as Embers, serves a variety of great foods with a relaxing atmosphere and great staff. The restaurant also opens into the lounge area.
We have an indoor pool as well as outdoor, but as you may tell the outdoor pool is closed for the season. The indoor pool is opened from 5:30am till about 11:00pm, along with the sauna and hot tub. Unfortunately, the hot tub at this present time is down for mechanical reasons. Our new gym is now 24 hours.
If there are any other questions you wish to ask, please contact me at 519-893-1211. I would be more then happy to answer any questions you may have.
Sincerely,
Tristan Wilkinson, Front Desk Supervisor
