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BEST WESTERN Highland Inn & Conference Centre

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BEST WESTERN Highland Inn & Conference Centre
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419 Reviews from our TripAdvisor Community

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Showing 404: English reviews
Barrie, Canada
Reviewed 1 week ago via mobile

We frequent this hotel often. The hotel staff are lovely, Tracy, on the front desk was very friendly. The hot tub never seems to be working, which should be posted online. The restaurant experience was sad. We were the only table in the restaurant, but our appetizer was taking unreasonably long to come out. In fact it didn't come out...

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Helpful?
Thank Jessica E
Meaford, Canada
Reviewed 2 weeks ago

Diamond level travels and was disappointed with the stay, dirty toilet and food in the fridge, not what I am used to seeing in this chain of hotels, Stay only at this chain Because of past experience it has been awesome and number one

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Helpful?
Thank Theresa G
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

We thank you for your comments on your recent stay with us. Thank you for your loyalty and your feedback by telling us what you liked and how we can improve and offer a better service. We look forward to welcoming you back soon. Thank you, Aziz Abid Asst General Manager

Peterborough, Ontario, Canada
Reviewed 17 October 2016

Full service, with a good location, a great pool area. A good room rate, and a quiet, newly decorated room. A good hot breakfast, with other restaurants in the area. Midland was a pleasant city to visit.

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Helpful?
Thank Kevin M
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

Thank you for posting your comments on Trip advisor regarding your stay with us. The entire team of the Best Western joins me to thank you very much for taking the time to share your feedback on Trip advisor and highlighting the areas you enjoyed during your stay with us. We hope to be able to welcome you back soon....

Toronto, Canada
Reviewed 17 October 2016

We stayed there this past weekend and we were disappointed with our room. It was located on the level below the lobby with no elevator access so we had to take our suitcases down the stairs. The toilet bowl was not clean. There was no spare blanket in the room. We tried turning on the heater but there was a...

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Thank gkim2016
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

We thank you for your comments on your recent stay with us. Thank you for telling us what you liked and how we can improve and offer a better service. We look forward to welcoming you back soon. Thank you, Aziz Abid Asst General Manager

Vancouver, Canada
Reviewed 16 October 2016

Our room was off the highway, with a separate entrance from the main. Key cards rarely worked. Entrance hallway littered with bug carcasses. Musty smell upon entering. Not very friendly reception, but the rest of the staff very nice. Best part of the room, the beds were very comfortable. Dark and dingy rooms. Bathroom needs updating. Toilet ran. Dead bugs...

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Thank keal604
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

Thank you for your detailed feedback on Trip advisor. We appreciate your comments which help us improve our services. Thank you, Aziz Abid Asst General Manager

Reviewed 12 October 2016

The hotel was clean and the room was comfortable. We enjoyed a board game in the dining area in the evening. The breakfast in the morning was good. The pool and hot tub are nice although when we stayed the pool heater was off and quite cold and the hot tub was only tepid. We tried to use the heater...

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Thank BlackDougall2016
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

Thank you very much for sharing your experience with us, It is a great pleasure to see that you enjoyed our hotel and services. We hope to be able to welcome you back soon. Kind regards, Aziz Abid Asst General Manager

Reviewed 11 October 2016

This Best Western hotel is a great location for a weekend getaway, from the well appointed room, great pool and spa area, full delicious breakfast, to the accommodating and friendly staff. We will definitely travel back to Midland just to enjoy this hotel again.

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Thank Destination Lime Tree
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

Thank you for posting your comments on Trip Advisor regarding your stay with us. The biggest compliment you could pay to all of us at the Best Western in Midland is that you found our staff professional and you had a very nice experience and successful stay. We know that today, no matter where it be, this is what makes...

Brampton, Canada
Reviewed 3 October 2016

Really enjoyed our two night stay. Rooms were clean and well maintained. Breakfast was hot and good. Staff were fantastic. Impressed with the pool area and its cleanliness. The check-in was easy and straight forward. The lobby was quite nice. I spent a couple of hours working on my laptop there while my wife & daughter were taking advantage of...

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Thank Jonathan M
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

Thank you for posting your comments on Trip advisor regarding your stay with us. The entire team of the Best Western joins me to thank you very much for taking the time to share your feedback on Trip advisor and highlighting the areas you and your family enjoyed during your stay with us. We hope to be able to welcome...

oakville, Canada
Reviewed 1 October 2016

great hotel, great price, great amenities. Would definitely come back. I had a very good sleep and staff was very friendly. I came late into the night and night staff was upbeat and attentive which was great. Breakfast had great options as well. Bed was very comfortable.

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Thank Ariane M
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

Thank you for posting your comments on Trip Advisor regarding your stay with us. The biggest compliment you could pay to all of us at the Best Western in Midland is that you found our staff professional and you had a very nice experience and successful stay. We know that today, no matter where it be, this is what makes...

King City, Canada
Reviewed 1 October 2016

This is a great best western hotel close to downtown midland, great service, perfect rooms and great breakfast, my kids loved there big pool, just a great weekend getaway. We stayed there every year and will be back next year.

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Thank db2016333
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

Thank you for posting your comments on Trip advisor regarding your stay with us. The entire team of the Best Western joins me to thank you very much for taking the time to share your feedback on Trip advisor and highlighting the areas you and your family enjoyed during your stay with us. We hope to be able to welcome...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN Highland Inn & Conference Centre offers abundant amenities and convenient access to local attractions & corporate offices. Those on a Midland vacation can enjoy convenient access to the Martyrs Shrine, Elmvale Jungle Zoo, Sainte-Marie Among the Hurons, Wye Marsh Wildlife Centre, Discovery Harbour and many more local attractions. Indulge in some retail therapy near this Midland, ON hotel at the shops in Downtown Midland. Choose from a well-appointed standard room or one of our suites at this Midland, ON hotel. Guests can relax after a day of sightseeing or working in spacious, non-smoking rooms that offer cable television, free high-speed wireless Internet access, a refrigerator, a coffee maker, a desk and much more. Guests can also enjoy relaxing in the indoor heated pool, hot tub and sauna located in the stunning Garden Atrium, surrounded by the lush gardens. Get work done in the business center, blow off some steam at the exercise facility or enjoy a meal at the 12 West Grill + Lounge. ... more   less 

Additional Information about BEST WESTERN Highland Inn & Conference Centre

Address: 924 King St, Midland, Ontario L4R 0B8, Canada
Region: Canada > Ontario > Midland
Price Range: $91 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Highland Inn & Conference Centre 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Best Western Midland
Midland Best Western
BEST WESTERN Highland Inn & Conference Centre Midland, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Highland Inn & Conference Centre staff and other travellers.
4 questions
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Thornhill, Canada
cottagecountry
over a year ago
Orangeville, Canada

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Questions? Get answers from BEST WESTERN Highland Inn & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would request not to stay on the level below the lobby to avoid carrying suitcases up and down stairs.”
 of 5 bubbles gkim2016, 17 Oct 2016 | Read review
“Rooms on north side over look green belt”
 of 5 bubbles 739clarev, 26 Sep 2016 | Read review
“Rooms in the main building are quieter.”
 of 5 bubbles nancyp145, 13 Sep 2016 | Read review
“Executive level, you pic your room on the Best Western site.”
 of 5 bubbles 2011heather16, 12 Sep 2016 | Read review
“Junior Suite was spacious enough for a 1 & 5 year old to play happily”
 of 5 bubbles Dalmatinska, 3 Jul 2016 | Read review
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