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Comfort Inn

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142 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Newcastle, Canada
Reviewed 23 June 2015

Our last experience at a "Choice" hotel albeit a Quality Inn was off putting, but our decision to travel with our dog and the pet friendliness of this Comfort Inn has reunited us with the chain and this time we were not disappointed. We had a room with sliding doors to our parking spot reserved for our room which made...

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Helpful?
Thank Are J
Kim S, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!...

New Glasgow, Canada
Reviewed 21 June 2015

Many years ago we had visited this particular Comfort Inn (959 Pembroke Street East) in Pembroke, Ontario. At that time we were not overly impressed so on other visits we took every opportunity to try other hotels in this area. However, on this June visit we decided to give it a try after reading in Trip Advisor that many new...

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1Thank Wally389
Kim S, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for all of our guests. We hope to see you soon! Sincerely, Carolyn...

Yorkville, Illinois
Reviewed 4 June 2015

Cost more to stay on the first floor since there is no elevator for the second floor. Paid $125 for first floor with senior discount. Was cheaper if I would have booked by Internet. Other hotels were rated higher and cheaper. Shop on the Internet to get the best price.

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1Thank Ron K
Kim S, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer...

Ottawa, Canada
Reviewed 4 April 2015

We were going to a ceremony for a family member at the base in Petawawa, and stayed at the Comfort Inn for one night. The room was a little hard to move around , with the way they have it laid out, but we were there basically to sleep, so no big deal. The 4 of us found the place...

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Helpful?
Thank Ross C
Kim S, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for your comments, they are greatly appreciated. I'm pleased that you had a pleasant stay and hope to see you again soon. Carolyn Aubin-Elliott General Manager Comfort Inn Pembroke

Toronto, Canada
Reviewed 9 March 2015

Friendly staff, Clean rooms, nice toiletries. Not fancy but I would recommend. Decent restaurant next door and a well-stocked convenience store next door at the gas station. Free WIFI. Had to give "noise" an average but only because there was a kids hockey team staying there and they were playing in the hall! Didn't hear the street though or any...

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1Thank TekkieMom
Kim S, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your stay at our hotel in March of this year. Your feedback is very important to us and we can assure you that we will use this information to do everything to create an enjoyable experience for each of our guests. We hope to see...

Maple Ridge, Canada
Reviewed 18 February 2015

Although not the best, certainly not the worst! Well situated, very warm welcome, check in was a breeze. Room was very good size, very comfortable bed and the room was clean. Honnestly, I can,t complain about much! Ok, maybe the breakfast had limited choice, but that's it. Would definately stay here again.

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Helpful?
Thank Sylvain F
Kim S, Manager at Comfort Inn, responded to this review

Thank you for the wonderful feedback during your recent stay with us. We are very excited that we could provide and meet your expectations. Please come back and visit any time.

Reviewed 26 January 2015 via mobile

Friendly staff, accommodating to our dog. Very upfront about all fees. The continental breakfast was awesome, much better than expected. Had waffles with good coffee. We liked the fact that we had a sliding class door to the outside to let our dog out. Had a nice little park behind for the dog to run around.

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1Thank Nicole C
Jody H, Manager at Comfort Inn, responded to this review

Thank you so much for your wonderful remarks. We are truly happy that we met your expectations. Hope to see you again

Muskoka District, Canada
Reviewed 20 January 2015

Excellent Customer Service , Kim at the Front Desk is great and accomodateing Quick and efficient,The rooms are Brand New Marble top vanity desk and Very Comfortable Beds , Nice Size TVs , Excellent Free Breakfast and over all Great expierance , Keep up the Good work Comfort inn , We at Canadian Energy Wholesale appreciate coming back from a...

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1Thank morenergy
Jody H, Manager at Comfort Inn, responded to this review

Thank you so much for your wonderful remarks. We take pride in our hotel and our customer service. So happy we met your expectations.

TORONTO
Reviewed 6 January 2015

I was at the Inn at the beginning of the year, for business purposes with my two young neighbours. we arrived at night after a gruelling trip involving snow ice and fog. We were warmly welcomed at the reception with a fireplace and a very congenial receptionist by the name of Armanda. She quickly did the check in, saw us...

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Thank SADICKOFTORONTO
Jody H, Manager at Comfort Inn, responded to this review

We are very happy that we met your expectations. Thank you for your positive comments.

Norwood, Canada
Reviewed 25 November 2014

Stayed here for weekend for silverstick hockey tournament. Clean basic two bed room. Staff friendly. Good location for games at the PMC. The kids missed having a swimming pool so there isn't much to do here for them after games. Would stay here again.

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Thank JoeRockhead321
Jody H, General Manager at Comfort Inn, responded to this review

Thank you so much for writing in and sharing about your Silver stick weekend stay! We hope to see you again next year!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The newly renovated Comfort Inn Pembroke is 100% smoke free. All guest rooms have a 32 inch flat screen television, refrigerator, microwave, wireless internet, hair dryer, coffee maker, iron and board. Ground floor rooms have patio door access. Enjoy a complimentary breakfast in the new breakfast room. Items include eggs, bacon or sausage, freshly made waffles, yogurt, fresh fruit, assorted breads and cereal, juice, coffee and tea. The only hotel overlooking the Ottawa River in Pembroke, The Pembroke Comfort Inn offers a large back yard for you to relax in. Putt 9 holes, BBQ your dinner or just lounge on our sundeck and enjoy the sun. ... more   less 

Additional Information about Comfort Inn

Address: 959 Pembroke St E, Pembroke, Ontario K8A 3M3, Canada
Region: Canada > Ontario > Pembroke
Price Range: $110 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Comfort Hotel Pembroke
Comfort Inn Pembroke, Ontario
Pembroke Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
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Questions? Get answers from Comfort Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 119 was very quiet, and I could park by my large patio door.”
 of 5 bubbles Colin1062, 24 Feb 2017 | Read review
“Since I have limited mobility, getting a room on the main floor was very helpful”
 of 5 bubbles caplanjoel, 16 Feb 2017 | Read review
“facing river would be quieter”
 of 5 bubbles DianaA817, 29 Sep 2016 | Read review
“call the Hotel directly. I went through the online business and was told the hotel was sold out, it wasn't so I booked 2 rooms.”
 of 5 bubbles Chinesefoodlover75, 10 Aug 2016 | Read review
“Rooms on the ground floor have doors onto the parking lot which makes it easy to unpack/pack your car but are more $..”
 of 5 bubbles 155019tripper, 21 Jul 2016 | Read review
5 of 5