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Best Western Pembroke Inn & Conference Centre

Expedia.comUSD 114*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Pembroke Inn & Conference Centre
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264 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Reviewed 21 July 2016

we had a monthly membership for the pool at the best western in pembroke. i have a small daughter. the staff where very helpful and polite. it is very clean and a really wonderful spot to go to. the hours where nice and flexible. and its salt water!! way better for you. all in all we will be going back....

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Helpful?
Thank Britany S
Dale G, General Manager at Best Western Pembroke Inn & Conference Centre, responded to this review

Dear Britany S, I can't tell you how refreshing it is to hear from a Pool Member, especially with such a great review! Our Staff work very hard to keep our Pool and Fitness Centre in great shape and will love hearing this feedback. The decision to switch to saltwater has definitely paid off for us, everyone loves it. We...

Ottawa, Canada
Reviewed 20 July 2016

I always look for a hotel with good workout facilities and this has a very nice large weight room and aerobic machines. Also a smaller sized indoor pool and hot tub. Basic breakfast is included. For instance 2 eggs (any style), bacon toast and coffee are included. Rooms are comfortable with mini fridge and microwave. Access to a kettle at...

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Helpful?
Thank BarreMP
Dale G, General Manager at Best Western Pembroke Inn & Conference Centre, responded to this review

Dear BarreMP, wow, thank you very much! We love hearing that our Guests were able to enjoy all of our services during their stay. I will be sure to pass along your remarks to the entire Team. See you soon!

Reviewed 9 July 2016 via mobile

Loved this spot, as a family of 5 two adults 3 small kids age 8 and two 5 yr olds Pros.. the room was great staff very on the ball and friendly.. swimming pool was awesome gave kids something to do besides watch tv ask for any extras pillows blankets towels you get it fast.. the queen sized bed was...

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Helpful?
Thank Lynn T
Dale G, General Manager at Best Western Pembroke Inn & Conference Centre, responded to this review

Dear Lynn T, thank you very much! We will discuss the items that you mentioned, and use this valuable feedback to improve our service in the future. We do have full size pullout sofas, so please feel free to request that for your next stay if you wish! Once again, thank you so much for the kind words and excellent...

Innerleithen, United Kingdom
Reviewed 3 July 2016

Stayed here on for a night on our way to Ottawa. Hotel was fine, room was okay, bar area was well used by residents and locals alike and food was acceptable for the price paid. Breakfast was included in the rate and was good.A good stopping over point.

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Helpful?
Thank jacquie475
Dale G, General Manager at Best Western Pembroke Inn & Conference Centre, responded to this review

Dear jacquie475, thank you for the great review. We hope that you'll stay with us next time you're traveling through, don't forget to check out our amazing pool and fitness centre!

Minden ON
Reviewed 27 June 2016

We stayed here back in November 2014, and although at that time our room was starting to look tired and the restaurant was temporarily set up in the lobby, we still thoroughly enjoyed our stay, but knew that we'd have to return to check out the new digs. It's absolutely fabulous. Our room was spacious, modern, spotless and comfortable. I...

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Helpful?
Thank Mike D
Dale G, General Manager at Best Western Pembroke Inn & Conference Centre, responded to this review

Dear Mike D, you're going to make us blush! Thank you so much for such a fantastic review, our entire Team is truly proud of the finished product and loves being able to share it with each and every Guest. As for being a PLUS, we will have new signage going up later this year so stay tuned! Once again,...

Reviewed 20 June 2016 via mobile

Great hotel in Pembroke. Nice staff. Accommodating. Clean rooms. Comfy bed. Nice breakfast in restaurant - better than the continental options in other hotels. Shower pressure was great. I would definitely stay again and recommend it if you are looking for a hotel in Pembroke.

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Helpful?
Thank Shannon S
Dale G, General Manager at Best Western Pembroke Inn & Conference Centre, responded to this review

Dear Shannon S, thank you very much for the recommendation, and for staying with us! We love hearing such positive comments about our Westwinds Breakfast, we feel it sets us above any other hotel choice in the area. We hope you are able to enjoy it again soon!

OTTAWA, Canada
Reviewed 18 June 2016

This hotel has recently been upgraded. The beds are very comfortable and the staff are the BEST! There is a restaurant on the premises, which is very convenient. I travel to Pembroke often on business, and I would not stay anywhere else.

Review collected in partnership with Best Western
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Helpful?
Thank Pauline O
Dale G, General Manager at Best Western Pembroke Inn & Conference Centre, responded to this review

Dear Pauline O, wow! We can't thank you enough for not only a great review but also being a loyal Guest! We take great pride in offering a complete hotel experience for each and every Guest, and providing a "home away from home" for our corporate clients. See you again very soon!

Reviewed 3 June 2016 via mobile

Stayed two nights with my wife and 1 year old while I was working in the area. Guest services was helpful and made sure we had a room with a crib and a tub for the kid. Room was I have come to expect from Best Western. Updated, clean, comfortable. Hotel has a big indoor salt water pool. Be warned...

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Helpful?
1Thank Jamie P
Dale G, General Manager at Best Western Pembroke Inn & Conference Centre, responded to this review

Dear Jamie P, your feedback is sincerely appreciated! Our poolside rooms are very popular, but not for every Guest. We try very hard to make sure at time of reservation that you are reserving a room that suits your needs and wishes, but it sounds like you didn't enjoy that choice. We are very happy to recommend a variety of...

Pickering, United Kingdom
Reviewed 31 May 2016

Another comfortable stay with the room being clean and spacious room with the added bonus of a kitchen area with microwave. Plenty of parking around the hotel. Restaurant inside the hotel offer breakfast using a BW voucher. It convenient to get to the east side of Algonquin Park. (about 40 minutes drive) where I saw beaver on a pond. Magic

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Helpful?
Thank NaturesMoments
Dale G, General Manager at Best Western Pembroke Inn & Conference Centre, responded to this review

Dear NaturesMoments, thank you very much for being a loyal Guest! Algonquin Park is truly a National Treasure and we are so fortunate to have that beauty in our backyard. We look forward to seeing you again the next time you travel to the Ottawa Valley. Thanks again!

Reviewed 22 May 2016 via mobile

For some reason hotels in Pembroke are more expensive than bigger cities, but at least the Pembroke Best Western provides good value. The rooms are nice and the pool is full size and a great temperature. The hot tub barely works. The breakfast choices are excellent, with your voucher enabling you to order a variety of items.

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Helpful?
Thank Mark M
Dale G, General Manager at Best Western Pembroke Inn & Conference Centre, responded to this review

Dear Mark M, thank you for the great review, we're very happy you loved your Westwinds breakfast! We do our very best to ensure our rates are competitive and provide maximum value with your stay. We have made some adjustments to the hot tub recently and it is now running smoothly. We hope you'll stay with us again the next...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Ottawa Valley’s largest "All Indoor Recreational Hotel" and Conference Centre….with controlled & monitored indoor corridors, indoor tropical pool with whirlpool, 6000 Sq. Ft. Fitness Centre (free to hotel guests), dining and lounge, huge fireplace Lobby, and Conference Centre for 400 persons – all under one roof. The modern guest rooms are bright & spacious with most comfortable seating and beds, with many extra amenities including 32” LCD TVs. Room types include Leisure, Poolside, Fireplace, Executive suites, and full one bedroom suite. ... more   less 

Additional Information about Best Western Pembroke Inn & Conference Centre

Address: 1 International Dr | ( just off the TransCanada Hwy # 17 ), Pembroke, Ontario K8A 6W5, Canada
Region: Canada > Ontario > Pembroke
Price Range: $142 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Pembroke Inn & Conference Centre 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Best Western Pembroke Inn & Conference Centre Ontario
Pembroke Best Western
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Questions & Answers

Questions? Get answers from Best Western Pembroke Inn & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All quiet.”
  • Cindy Cook from Polka Dot Door with Easter Bunny - (Me- Laurie Cook)
cindycF6191BY, 7 Apr 2017 | Read review
“Jr Suite room 305 is great!”
GalenOneFortyEight, 4 Mar 2017 | Read review
“Away from sport teams lots of kids hockey tournaments held in Pembroke”
moon-dogee, 13 Feb 2017 | Read review
“If using pool ask for those rooms facing pool”
donnak716, 27 Nov 2016 | Read review
“1st floor rooms were quiet and close to everything”
rpsimcoe, 24 Oct 2016 | Read review
5 of 5
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USD 114* /night
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HotelQuicklyUSD 153
Booking.comUSD 114
PricelineUSD 114
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Prices are for 1 room, 2 adults
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