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Sheraton Parkway Toronto North

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520 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Parkway Toronto North
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Showing 504: English reviews
Reviewed 19 August 2015 via mobile

We stayed here for our wedding night 15 years ago and went back to celebrate our anniversary. I sent in a special request for a speedy check-in, explaining the reason for our visit. Not only did we get a quick check-in, the general manager upgraded our room and had a romantic surprise waiting for us. Thank you so much Suzanne!...

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Helpful?
1Thank Marie-France W
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Hi Marie France, Thank you for taking the time to share your feedback with us on Trip Advisor as well! We have received your email survey in regards to your stay and thank you for the high scores. Once again, happy anniversary and it was so nice to hear that you had a great time. We look forward to welcoming...

Hamilton, Canada
Reviewed 11 August 2015 via mobile

We stayed for one night over the Civic long weekend to attend a wedding. Check-in was smooth, check-out slow as 2 different wedding parties had guests checking in at the same time. SPG was honoured with access to the Club Lounge for complementary breakfast. Our room was close to the lounge and elevator which made for a noisy morning. View...

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Helpful?
1Thank mytravelid
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Thank you for taking the time to write us a review. I do apologize that your check out time was slow and for the noise. I have shared your comments with the rest of the team so we can aim to improve on our services. We look forward to your future stay with us and have a great day! Kind...

Ottawa, Canada
Reviewed 6 August 2015

We stayed here for 2 nights August 1 -3. The hotel is very clean. The beds are nice white sheets and very comfortable. The location is excellent. 30 minutes to downtown Toronto, near Canada's wonderland and near the zoo. There are lots of restaurants nearby. Parking is free and is both indoor and out. I had breakfast one morning and...

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Helpful?
2Thank CL688
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Thank you for your comments and your kind words about our hotel. We appreciate you taking the time to write us a review. Apologies for not receiving any towels after you called. Please know that we will be sharing these comments with the rest of our team so that we can improve on our services. We look forward to your...

Toronto, ON
Reviewed 2 August 2015

We had originally booked a room with King at the attached Best Western but the only room left with a King had some recent water spillage. The check in clear at the BW took us to the room and gave us the option to stay or upgrade to the Sheraton. We took a gander and it was just too damp...

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Helpful?
3Thank joanna1971
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Thank you for your feedback. We are glad that you enjoyed the upgrade to the Sheraton and found our services to be up to your expectations. We look forward to welcoming you back again! Kind regards,

Toronto, Canada
Reviewed 23 July 2015

I just completed my 3rd stay in the last 2 months at this property and I must say that it is a GREAT hotel! Staff at the front desk are fast, friendly and efficient. A special thank you to Haydie, Neil and Zelaikha who always welcomed me back with big smiles! They all seem to enjoy there jobs and that...

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1Thank Yas Y
Buffalo, NY
Reviewed 20 July 2015

I expected a great stay. I was overwhelmed by how my expectations were surpassed. Friendly staff, beautiful room with luxury amenities, delicious food service. I was there on a business trip, but the stay felt like a resort-style break from the rat race.

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2Thank erak
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Good afternoon, Thank you for your review! We are so glad that your expectations were surpassed during your stay with us. I hope we can welcome you back again soon. Have a wonderful weekend! Best regards,

Vancouver, Canada
Reviewed 14 July 2015

I keep coming back even though it is a bit out of the way. As a SPG Platinum member, they upgraded me ahead of time to a suite which was nice. The room had a microwave and fridge. I found it a bit strange that they don't have robes in the room, but when I called guest services, they were...

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Helpful?
1Thank Mendy F
ParkwayHotels, Director of Sales at Sheraton Parkway Toronto North, responded to this review

Thank you for leaving us with a review regarding your experience. We take pride in our service and are glad that it had a positive impact towards your stay. We hope to welcome you again whenever your plans include Toronto! Monique Dennison Director of Sales and Marketing

Kitchener, Canada
Reviewed 7 July 2015

I have stayed here several times and have enjoyed each time I have stayed here. I am a Platinum member of SPG and have enjoyed a free upgrade and had access to the lounge upstairs. The rooms are very clean and the bed is great

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Helpful?
2Thank Rob L
ParkwayHotels, Director of Sales at Sheraton Parkway Toronto North, responded to this review

Thank you for leaving us with a review regarding your experience. We take pride in our service and are glad that it had a positive impact towards your stay. We hope to welcome you again whenever your plans include Toronto! Monique Dennison Director of Sales and Marketing

Ottawa, Canada
Reviewed 7 July 2015

I have mixed feelings about this hotel. It was liveable, average in some cases, good in some cases, very good in some cases. Stayed in the York Tower at Sheraton, one bedroom suite, with separate living space, pull-out sofa, coffee machine, microwave, small fridge. Wi-fi is not free, access to the club lounge, business centre is an extra cost. When...

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Helpful?
1Thank Wallacia B
ParkwayHotels, Director of Sales at Sheraton Parkway Toronto North, responded to this review

Thank you for leaving us with a review regarding your experience. We take pride in our service and are glad that it had a positive impact towards your stay. We hope to welcome you again whenever your plans include Toronto! Monique Dennison Director of Sales and Marketing

Dallas, Texas
Reviewed 7 July 2015

The hotel provides a great place to stay when in the Toronto area. The amenities and rooms are top class and the wonderful staff at the hotel make you feel very special. The rooms are very comfortable and very modern. I frequent this hotel a few times a year and have been for many years. The location is convenient to...

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Helpful?
1Thank Dallas3100
ParkwayHotels, Director of Sales at Sheraton Parkway Toronto North, responded to this review

Thank you for taking the time to share your feedback with us! We appreciate your comments and will certainly share them with our team! We look forward to the opportunity to welcome you back whenever your travel plans include Toronto! Monique Dennison Director of Sales and Marketing

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Crave Restaurant
Crave Restaurant
Cuisines: American, Canadian, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Parkway Toronto North Hotel in Richmond Hill has one of the largest convention centers in Toronto. Our hotel features an on-site Spa, 30 meeting rooms, and is close Canada's Wonderland. ... more   less 

Additional Information about Sheraton Parkway Toronto North

Address: 9005 Leslie Street, Richmond Hill, Ontario L4B 1B2, Canada
Region: Canada > Ontario > Richmond Hill
Price Range: $123 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Parkway Toronto North 3.5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Sheraton Parkway Toronto North Hotel Richmond Hill
Sheraton Hotel Richmond Hill
Sheraton Richmond Hill
Richmond Hill Sheraton
Sheraton Parkway Toronto North Richmond Hill, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Parkway Toronto North staff and other travellers.
5 questions
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Questions? Get answers from Sheraton Parkway Toronto North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Great in all aspects!”
 of 5 bubbles SamuelA999, 16 Feb 2017 | Read review
“This is pertinent only to the Restaurant service”
 of 5 bubbles AlbertN406, 15 Feb 2017 | Read review
“Being a SPG (Sheraton Preferred Guest) member resulted in us being upgraded.”
 of 5 bubbles FlicChic, 3 Feb 2017 | Read review
“One where you can control the thermostat”
 of 5 bubbles IamPC, 30 Jan 2017 | Read review
“Don't worry about the room...it's the amenities that make this place great!”
 of 5 bubbles westerner1, 22 Jan 2017 | Read review
5 of 5