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Sheraton Parkway Toronto North

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Sheraton Parkway Toronto North
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546 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Parkway Toronto North
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Showing 530: English reviews
New Hamburg
Reviewed 2 weeks ago via mobile

Very little parking onsite - almost impossible if you have a large SUV or truck (very frustrating ) - also no breakfast included and restaurant on site is very expensive - for the price I would say not a very good value - staff were excellent and helpful and room was clean !

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Helpful?
Thank DeeMDakin
SHParkway, Jessica Bertolo, Guest Experience Ambassador at Sheraton Parkway Toronto North, responded to this review

Dear DeeMDakin, Thank you for taking the time to review our hotel and for sharing your feedback with our team. Please accept our apologies for the understandable feelings of disappointment that you experienced. We understand that parking can be a challenge when the hotel is high in occupancy. We are happy to know that you enjoyed our staff and clean...

New York City, New York
Reviewed 2 weeks ago

Great hotel and staff but hotel needs updating. Room was huge but need updating. Many amenities that don't work. Sauna, game room. Workout room need universal weights. Cup for water or vending machaine for bottled water.

Review collected in partnership with this hotel
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Helpful?
Thank yancey86
SHParkway, Jessica Bertolo, Guest Experience Ambassador at Sheraton Parkway Toronto North, responded to this review

Dear yancey86, Thank you so much for taking the time to review our property and share your feedback with our team. The feedback that you've provided is important to us and I apologize for any inconveniences you experienced during your recent visit. Thank you again and I hope we have the opportunity to welcome you back for an all-around positive...

United States
Reviewed 2 weeks ago

Hotel amenities were ok. For size gym was bit small. Had to book a conference room for the day and it cost $450CDN plus $75 for wifi and another $80 in tax...pretty pricey in my opinion. Marriott near my office is $250USD total for same if not nicer. There are two wings to this hotel...first night I was in an...

Review collected in partnership with this hotel
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Helpful?
Thank ryanaP5278YP
SHParkway, Jessica Bertolo, Guest Experience Ambassador at Sheraton Parkway Toronto North, responded to this review

Good Day ryanaP5278YP, Thank you kindly for taking the time to review our property and for sharing your important feedback with our team. I am sorry to know that we did not exceed your expectations during your recent visit. I hope that we will have the opportunity to host you again for a stay that is all-around positive and memorable....

Kirkland Lake, Ontario
Reviewed 2 weeks ago

I had a great experience staying at the Sheraton Parkway Toronto North. Excellent customer service from Check-in to check-out. Rooms were as advertised, very clean and beds were very comfortable. From Conferencing Point of view: great layout, support and customer service.

Review collected in partnership with this hotel
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Helpful?
Thank tgbarker705
SHParkway, Jessica Bertolo, Guest Experience Ambassador at Sheraton Parkway Toronto North, responded to this review

Good Day tgbarker705, Thank you for taking the time to review our property and for sharing your wonderful feedback with our team! We are happy to know that you enjoyed your stay and we hope that you will come and visit us again soon! Warmest Regards, Jessica Bertolo

Trenton, Ontario
Reviewed 2 weeks ago

Wonderful place to stay. The location is great for many of the other areas in or around the city of Toronto such as Canada's Wonderland. There reception staff in particular are to be commended for their excellent service. They were very friendly and assisted with anything asked of them immediately and thoroughly.

Review collected in partnership with this hotel
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Helpful?
Thank 169joycef
SHParkway, Jessica Bertolo, Guest Experience Ambassador at Sheraton Parkway Toronto North, responded to this review

Good Day 169joycef, Thank you for taking the time to review our property and for sharing your wonderful feedback with our team - including our reception staff! We are happy to know that you enjoyed your stay and we look forward to welcoming you back again! Warmest Regards, Jessica Bertolo

Reviewed 2 weeks ago

This hotel is well located in the very nice city of Richmond Hill, Ont. Convinidntly located close to highway to downtown, not too far from Canada's Wonderland theme park and to many, many golf course. Bext value for your $.

Review collected in partnership with this hotel
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Helpful?
Thank Laurent N
SHParkway, Jessica Bertolo, Guest Experience Ambassador at Sheraton Parkway Toronto North, responded to this review

Good Day Laurent N, Thank you for taking the time to review our property and for sharing your wonderful feedback with our team! We are happy to know that you enjoyed your stay and we look forward to welcoming you back again! Warmest Regards, Jessica Bertolo

Mahone Bay, Canada
Reviewed 2 weeks ago

I stayed here for business. It was not my first time. I had a suite on the Club Level. This was worth the extra money as the rooms on these floors have been completely renovated. There is a good restaurant in the hotel as well as a Starbucks. Many famous chains are within walking distance.

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Helpful?
Thank cbacich
SHParkway, Jessica Bertolo, Guest Experience Ambassador at Sheraton Parkway Toronto North, responded to this review

Dear cbacich, Thank you for taking the time to review our property and for sharing your wonderful feedback with our team! We are happy to know that you enjoyed your stay and we look forward to welcoming you back again! Warmest Regards, Jessica

Baltimore, Maryland
Reviewed 2 weeks ago

The main entry was bright and clean. I stayed in the "new" York tower section however it was very frustrating trying to get to my room. The elevator did not work well and I would have to go to the front desk and make them aware a few times. It was clearly broken and needed to be fixed. The fitness...

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Helpful?
Thank roadtrip21
SHParkway, Jessica Bertolo, Guest Experience Ambassador at Sheraton Parkway Toronto North, responded to this review

Dear roadtrip21, Thank you for taking the time to share your important feedback with our team. We are happy to see that overall you enjoyed your recent stay. We appreciate the suggestions you provided regarding our fitness facility as this is something important to consider. Please accept our apologies for any inconvenience you experienced with the elevator. We faced recent...

Vancouver, British Columbia
Reviewed 3 weeks ago

This was my first time at this hotel. I normally stay at Sheraton hotels close to the airports. The room was clean, spacious and cozy. They had friendly staff who extended the courtesy to show us to the elevator and to restaurant for dinner. The club room was great and well stocked up for evening as well as for the...

Review collected in partnership with this hotel
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Helpful?
Thank daljit_bawa
SHParkway, Jessica Bertolo, Guest Experience Ambassador at Sheraton Parkway Toronto North, responded to this review

Dear daljit_bawa, Thank you for taking the time to share your review with our team! We are delighted to know that you enjoyed our comfy guest rooms, Club Lounge and wonderful staff! We hope that you'll come and visit us again soon! Warmest Regards, Jessica

Fort Collins, Colorado
Reviewed 3 weeks ago

This is an excellent hotel for business travel. Rooms are comfortable, spacious, and quiet. Walking distance to a number of good restaurants. Breakfast buffet was good. Unfortunately I did not get to visit the exercise room on my trip, but it looked nice enough. I enjoyed the touch of foregoing daily housekeeping for a $5.00 coupon good at the Starbucks...

Review collected in partnership with this hotel
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Helpful?
Thank bfeaster2017
SHParkway, Jessica Bertolo, Guest Experience Ambassador at Sheraton Parkway Toronto North, responded to this review

Dear bfeaster2017, Thank you for taking the time to review our property and for sharing your feedback with our team. We are so happy to know that you enjoyed your recent stay! Come back and visit us anytime! Warmest Regards, Jessica

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Crave Restaurant
Crave Restaurant
Cuisines: American, Canadian, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Parkway Toronto North Hotel in Richmond Hill has one of the largest convention centers in Toronto. Our hotel features an on-site Spa, 30 meeting rooms, and is close Canada's Wonderland. ... more   less 

Additional Information about Sheraton Parkway Toronto North

Address: 9005 Leslie Street, Richmond Hill, Ontario L4B 1B2, Canada
Region: Canada > Ontario > Richmond Hill
Price Range: $123 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Parkway Toronto North 3.5*
Number of rooms: 312
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Also Known As:
Sheraton Parkway Toronto North Hotel Richmond Hill
Sheraton Hotel Richmond Hill
Sheraton Richmond Hill
Richmond Hill Sheraton
Sheraton Parkway Toronto North Richmond Hill, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Parkway Toronto North staff and other travellers.
5 questions
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Questions? Get answers from Sheraton Parkway Toronto North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms were fine. It would have been nice to have a mat or something in the bathtub to prevent falls and slipping. ”
979bonniec, 11 Apr 2017 | Read review
“Ask for newer wing...”
ryanaP5278YP, 5 Apr 2017 | Read review
“Club Level is Great!”
cbacich, 3 Apr 2017 | Read review
“Great in all aspects!”
SamuelA999, 16 Feb 2017 | Read review
“This is pertinent only to the Restaurant service”
AlbertN406, 15 Feb 2017 | Read review
5 of 5