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Holiday Inn Express Toronto - Markham

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Holiday Inn Express Toronto - Markham
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224 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Ottawa, Canada
Reviewed 8 September 2016

We stayed here so our son could attend a hockey tournament for spring hockey. Our usual location was booked and while this hotel was very comfortable and clean it was much more expensive that what we usually pay and the breakfast was disappointing. We had to wait for our room to be ready while others in our group were given...

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Helpful?
Thank sweetpeaagnew
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Sweetpeaagnew, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. I can assure you that I have personally looked into the elevator issues and have had them rectified right away. We do...

Ottawa, Canada
Reviewed 6 September 2016

When we arrived only one elevator was working - for at least two nights. On the second day of my stay, the second elevator went kaput - so picture a hotel with ten floors, full capacity, no elevators …. WOW, UNBELIEVABLE, HOW IS THIS ACCEPTABLE! Hotel guests had to use the stairs with their luggages, families with kids, seniors. I...

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Helpful?
1Thank Wallacia B
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Wallacia B, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. I can definitely understand your frustration with regards to the elevator malfunctions and for that I truly...

Toronto, Canada
Reviewed 3 September 2016 via mobile

So I booked a room for the holiday inn express in Markham Ontario, and the "General Manager" was the worst scammer and dishonest person I've ever experienced in the hospitality industry. Basically, I had booked a REFUNDABLE room through Expedia but sadly my boyfriend was admitted to the hospital the morning of my check in. When I called Expedia, they...

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Helpful?
3Thank eva987654321
AejazK_HotelMgr, General Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear eva987654321, Thank you for your candid review. We apologize that your recent experience with regards to the handling of the cancellation of an Expedia Reservation at our hotel did not meet your expectations. We appreciate your comments to assist us, to be and provide better service. We do hope to have the opportunity to welcome you back in the...

Toronto, Canada
Reviewed 24 August 2016

Excellent and attentive service from hotel staff. Very tight-knit group of people running the place and it shows in consistently high levels of cleanliness and ease of check-in. The beds are among the nicest I've slept in. he breakfast in the AM is always well-stocked and maintained with anything you could want. The location is a 7 minute walk to...

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Helpful?
Thank rogerd168
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Rogerd168, We are delighted to hear that you were so well taken care of by our staff during your stay with us and are sorry to hear that our closets weren't large enough. We sincerely hope that other aspects of your stay were more to your liking and we hope to have the opportunity to welcome you back. Thank...

Laval, Canada
Reviewed 24 August 2016

Hello, We are a family of 6 that decided to spend some time in the beautiful city of Toronto, we were all excited to visit the sites and enjoy our vacation, which was amazing... well almost amazing, if we try to forget our hotel experience.. First of all, the hotel has 2 small elevators, one of which happened to be...

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Helpful?
Thank patria468
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Patria468, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

southern ontario
Reviewed 14 August 2016 via mobile

We stayed here for three nights. The hotel was clean & rooms nice. Breakfast area was too small for all the guests. Food was okay. Staff were polite and friendly. Parking and overall location good. Close to highways, restaurants and shopping. Would stay here again.

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Helpful?
Thank luv2trvl_8
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Luv2trvl_8, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Rest assured that we are looking to expand our breakfast area so hopefully on your next visit you will be accommodated with a larger breakfast space....

Arlington, Virginia
Reviewed 24 July 2016

Very good hotel. Clean, rooms look new, good breakfast. 20 minutes drive to downtown Toronto but good for the value. Only minor thing is that the bath tub we stayed at was slippery and when asked for a mat they didn't have any.

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Helpful?
Thank ZQC2016
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear ZQC2016, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will definitely be taking into consideration your comment with regards to a bath mat and will be going out to pick some up for any...

Hong Kong, China
Reviewed 16 July 2016

As I came to Toronto to visit friends, I chose a hotel in a convenient location so to meet them. I checked in and discoveed to my dismay that I was not getting the room with twin beds as confirmed in my reservation through Booking.com. Although I showed the receptionist the printed sheet of confirmation from Booking.com, he told me...

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Helpful?
Thank Dswhung
AejazK_HotelMgr, General Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Dswhung, Thank you so much for your review of our hotel. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can...

Vancouver, Canada
Reviewed 1 July 2016 via mobile

Everything is nice and clean. Staffs are very friendly. I like they have a specific staff looking after the breakfast area to ensure food are always fresh and checking on the stocks almost every minute. We stayed there for 2 days and really enjoy it. Will definitely go back.

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Helpful?
Thank Vdara
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Vdara, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will definitely be passing along your wonderful comments about our breakfast staff and we hope you will visit us again. Sincerely, Joseph F. Front Office...

Hackensack, New Jersey
Reviewed 23 June 2016 via mobile

Stayed at this place recently with 3 other couples. We found it conveniently located. The staffs were very friendly and helpful. Breakfast was included with self service of various selection including pancake maker. Coffee IA available 24 hours

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Helpful?
Thank shl12513
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Shl12513, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us (and the pancake machine!). It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joseph F. Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Now open! Holiday Inn Express & Suites Toronto-Markham We are a 100% smoke free hotel located in the vibrant Toronto Northeast business area, the Silicon Valley of the North . This contemporary 10 story hotel is located one block north of Hwy 7 at Leslie St., with easy access from Hwys 404 & 407. On premise features include indoor salt water swimming pool, fitness centre with treadmills, cross trainer, recumbent fitness cycle and spinner, guest laundry, business centre, meeting rooms, and ample parking. Guests Stay Smart with our free Express Start breakfast and wireless Internet access. 117 beautifully appointed rooms and suites meet all your requirements - flat screen LCD TVs, clock radios with iPod docks and wireless Internet access. Guests of the Holiday Inn Express & Suites Toronto-Markham will find this state-of-the-art hotel to be well situated for both business and leisure. Local businesses: Subex Azure, AMD, CGI, Wyeth, IBM, Dynatec, Honda, Acklands-Grainger, Motorola, GMAC, Nike, MMMGroup, Wyeth, Suzuki, Open Text, Tetra-Pak, Bose, Syneron and many other Fortune 500 companies. Local attractions: Historic Unionville, Canada s Wonderland, David Dunlap Observatory, Ontario Science Centre and Vaughan Mills Shopping Mall. Situated near Premiere Ballroom & Conference Centre and Le Parc Conference and Banquet Centre. ... more   less 

Additional Information about Holiday Inn Express Toronto - Markham

Address: 10 East Pearce Street, Richmond Hill, Ontario L4B 0A8, Canada
Region: Canada > Ontario > Richmond Hill
Price Range: $129 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Toronto - Markham 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Holiday Inn Express Toronto - Markham Hotel Richmond Hill
Holiday Inn Richmond Hill
Holiday Inn Express Toronto - Markham Richmond Hill, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Toronto - Markham staff and other travellers.
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Questions? Get answers from Holiday Inn Express Toronto - Markham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about the suites...they offer great value for families.”
 of 5 bubbles FourFenwicks, 20 Nov 2016 | Read review
“they're all the same, bring ear-plugs if you're concern with fridge noise (or just unplug it)”
 of 5 bubbles echo-i, 16 Nov 2016 | Read review
“Jacuzzi suites are amazing!”
 of 5 bubbles dejesus23, 10 Sep 2016 | Read review
“Do not choose a room next to the stairs.”
 of 5 bubbles patria468, 23 Aug 2016 | Read review
“Stay away from the elevators”
 of 5 bubbles volkerk907, 24 May 2016 | Read review
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