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Courtyard Waterloo St. Jacobs

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Traveller (109)
Room & Suite (71)
Dining (1)
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Overview
  • Excellent60%
  • Very good29%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
“farmers market”(40 reviews)
“front desk”(54 reviews)
“outlet mall”(35 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (391)
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Show reviews that mention
All reviewsfarmers marketfront deskoutlet mallst jacobsrecommend this hotelplayhouse theatrevery nice hotelshort driveroom was spaciousbusiness hotelking suitebooked this hotellots of parkingright next doormarriottlillyfireplace
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11 - 15 of 385 reviews
Reviewed 30 January 2018

There’s much to like about this hotel. The staff were very friendly and helpful. The hotel is clean and looks well maintained. It is well located a couple minutes from the highway and near restaurants and shops. Our room also seemed to be fairly recently...More

Thank Habermas
Response from Ryan P, other at Courtyard Waterloo St. JacobsResponded 3 February 2018

Dear Habermas, thank you for taking the time to provide us with your comments, which I will be sharing with our departments. We are pleased you had a good stay overall, and were able to experience the friendliness of our staff! We do hope we...More

Reviewed 26 January 2018 via mobile

We spent a fantastic night at this hotel. It’s a great location which made it so appealing. The staff were extremely helpful and made check in a breeze. The room was very comfortable and clean. Will be back for sure.More

Thank canadianbigfoots
Response from Ryan P, other at Courtyard Waterloo St. JacobsResponded 3 February 2018

Dear canadianbigfoots, We are very pleased you had an Awesome stay with us, and that you experienced the spirit of our staff, as we truly aim to make every guests stay a special one! We look forward to welcoming you back again soon to the...More

Reviewed 22 January 2018

Great place to stay while visiting St Jacobs Ontario, as it is Central in the area to the village of St Jacobs, Waterloo, and the St Jacobs Farmers Market. The Hotel staff were great. also a good restaurant and coffee bar. there is a lot...More

Thank marshallroth
Response from Ryan P, other at Courtyard Waterloo St. JacobsResponded 3 February 2018

Dear marshallroth, thank you for your review, and we are pleased you had a great stay while visiting the St. Jacobs region! We hope you also had opportunity to enjoy some of the fantastic restaurants the area has to offer, and we hope to see...More

Reviewed 19 January 2018 via mobile

I've stayed at this hotel several times over the past year or so and have been pleasantly surprised that everyone working here seems to really like their jobs, from housekeepers to front desk staff to the bistro workers. They consistently strive to make you feel...More

Thank Brad S
Response from Ryan P, Operations Supervisor at Courtyard Waterloo St. JacobsResponded 22 January 2018

Dear Brad S, thank you so much for your feedback, and we are pleased you have experienced the quality of service we are proud of here at the Courtyard Waterloo. Thank you for making us your home away from home, and we look forward to...More

Reviewed 18 January 2018

We had such a great experience at this hotel. Ended up staying at this hotel because our Ringette Assocation booked us at another hotel that was 40 dollars more a night. We arrived at the hotel, got an upgrade by the staff at the front...More

1  Thank matdiesop
Response from Ryan P, Operations Supervisor at Courtyard Waterloo St. JacobsResponded 22 January 2018

Dear matdiesop, We are pleased you had a great experience with our hotel and staff, and we hope we may welcome you back again the next time you or your group visit the Region of Waterloo. Sincerely yours, Ryan P.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
USD 117 - USD 204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 117 - USD 204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (109)
Room & Suite (71)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
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AlexandriaDan
6 November 2017|
AnswerShow all 10 answers
Response from mard1 | Reviewed this property |
I found the mattress to be firm and comfortable. I also have back problems and slept well.
1
Vote
solterra2014
9 September 2017|
AnswerShow all 7 answers
Response from Onsenhunter1 | Reviewed this property |
No, no pets. Haven't been there since November, most of the senior staff have changed :-(... but its still a great hotel!! (And its only a courtyard!... you'd never know it! Its nicer!)
0
Votes
Elizabeth D
16 October 2016|
AnswerShow all 6 answers
Response from Onsenhunter1 | Reviewed this property |
Its a small, personal size brewer - 4 cup maybe? - with supplied coffee packets. Go the the bistro in the Lobby and get a Starbucks!
0
Votes
Room Tips
"room with the fireplace overlooking a field was nice"
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"Third floor was quiet"
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"Book early. Fire place rooms not that impressive."
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"Next to the famous St. Jacob outlet mall and Farmer's Market"
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