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Courtyard Waterloo St. Jacobs

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23 Dec.24 Dec.
1 room, 2 adults, 0 children
Standard Room
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  • Excellent56%
  • Very good30%
  • Average7%
  • Poor4%
  • Terrible3%
Certificate of Excellence
The Courtyard Marriott Waterloo St Jacobs (formerly the Best Western Plus St Jacobs Country Inn) has been recently renovated & features the Bistro Restaurant serving made-to-order breakfast (6am - 10am) & dinner (5pm - 10pm) daily. Lunch available Saturdays. Also features a full-service bar. All guest rooms have a small fridge, microwave, coffee maker, hair dryer, iron and ironing board.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Wheelchair Access
Dry Cleaning
Meeting Rooms
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Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Family Rooms
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Reviews (438)
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All reviews farmers market front desk outlet mall st jacobs room was clean business travel recommend this hotel very nice hotel king suite minute drive lots of parking home away from home marriott lilly fireplace theatre housekeeper
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1 - 5 of 430 reviews
Reviewed 1 week ago via mobile

Nice hotel. Same as most Courtyard by Marriott's. We received a great rate on Groupon. Very close to the market and outlets and Jack's Family Restaurant where I highly suggest you visit for breakfast because the priced is the Courtyards Bistro are outrageous! We got...More

Thank carriesunshine
Response from RyanP3964, Manager at Courtyard Waterloo St. JacobsResponded yesterday

Dear carriesunshine, thank you for taking the time o share your thoughts with us, and we are pleased you experienced a good stay overall! We do hope to welcome you again for some new experiences here at the St, Jacobs region. Sincerely yours, Ryan P

Reviewed 1 week ago via mobile

We had a great stay at this hotel! Very convenient location, being right by the outlet mall, playhouse and the market of course. Our room was fabulous, we had the king spa room. And we were there to celebrate a birthday and the staff thoughtfully...More

Thank Paradise271881
Response from RyanP3964, Manager at Courtyard Waterloo St. JacobsResponded yesterday

Dear Paradise271881, Thank you so much for sharing your comments and we are pleased you enjoyed a great stay and enjoyed your Birthday in the St. Jacobs area! We look forward to welcoming you back again soon for some more exploration in our region< Sincerely...More

Reviewed 23 October 2018

Had a vert good stay here, the staff was very welcoming, and the rooms were very clean and the bed was very comfortable. We were on the first floor and I didn't hear a lot of noise even though the hotel was fully booked.More

Thank ferreilo
Response from RyanP3964, Manager at Courtyard Waterloo St. JacobsResponded 4 November 2018

Dear Lorrie F, thank you kindly for your feedback, and we are pleased you enjoyed the hotel, and experienced a welcoming stay! We truly hope all of our guests feel the same, and we hope to welcome you back again very soon to the Courtyard...More

Reviewed 17 October 2018

Our room (a second floor double bed) was spacious, clean, well organized with confortable beds. Hotel receptionists were efficient, very helpful and comptetent. We enjoyed staying there for a couple of nights. House keeping was also perfect. As with other Marriott Hotels, it was a...More

1  Thank boroushan
Response from RyanP3964, Manager at Courtyard Waterloo St. JacobsResponded 22 October 2018

Dear boroushan, Thank you for taking time to give us your feedback, and we are glad you experienced a nice clean stay! We aim to welcome you back with the same helpful service the next time you visit the Waterloo region!

Reviewed 16 October 2018

Spent two nights here and it was really pleasant. Beds were comfortable and staff cheerful and helpful. We were on the back side of the hotel, first floor and it was very quiet. Ambiance is terrific The only thing I would say is that the...More

Thank LyndaH666
Response from RyanP3964, Manager at Courtyard Waterloo St. JacobsResponded 22 October 2018

Dear LyndaH666, Thank you for taking time to offer your comments, and we are pleased you experienced the cheerful atmosphere we are proud of, and we hope to see you again once to enjoy our upgraded rooms early next year! We look forward to your...More

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Questions & Answers
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6 November 2017|
AnswerShow all 11 answers
Response from mard1 | Reviewed this property |
I found the mattress to be firm and comfortable. I also have back problems and slept well.
9 September 2017|
AnswerShow all 7 answers
Response from J P | Reviewed this property |
No, no pets. Haven't been there since November, most of the senior staff have changed :-(... but its still a great hotel!! (And its only a courtyard!... you'd never know it! Its nicer!)
Elizabeth D
16 October 2016|
AnswerShow all 6 answers
Response from J P | Reviewed this property |
Its a small, personal size brewer - 4 cup maybe? - with supplied coffee packets. Go the the bistro in the Lobby and get a Starbucks!
Room Tips
"Double bed rooms are more spacious and comfortable."
16 Oct. 2018
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"The breakfast is fine there if you’re not in a hurry."
8 Sep. 2018
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"We stayed on the 3rd floor--very quiet"
27 Jun. 2018
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"All rooms seem to be quiet."
10 Jun. 2018
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USD 98 - USD 191 (Based on Average Rates for a Standard Room)
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CanadaOntarioRegion of WaterlooWaterloo
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