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Residence Inn Whitby

Booking.comUSD 100*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Residence Inn Whitby
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245 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Montreal, Canada
Reviewed 19 January 2016

I stayed here for several days last week. The staff was very friendly. I was not happy with the fact that the hockey teams let their kids scream and yell up and down the halls all day and night. So perhaps book somewhere else on the weekends if you are looking for quiet.The hotel did not do anything about it...

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Helpful?
Thank taraleighvazquez
WhitbyRI, General Manager at Residence Inn Whitby, responded to this review

Hello Taraleighvazquez, We appreciate you writing a review on the hotel. We also do not appreciate the kids screaming and running up and down the halls.This is something that we try and avoid. Since we are mostly at the front desk and the security guards tend to play cat and mouse with the children around the building, we actually appreciate...

Ottawa, Canada
Reviewed 18 January 2016 via mobile

Clean spacious rooms for our family since we stayed in a one bedroom suite. The breakfast buffet was quite good as they kept the food coming til the last minute. Wifi worked well and the in room kitchens were great. Could have benefitted from a kettle in the rooms though. Pool was cold and the hot tub was out of...

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Helpful?
Thank David A
WhitbyRI, General Manager at Residence Inn Whitby, responded to this review

General Manager- Subash Ramkissoon Dear Hardingdave, Thank you for writing a review on our property! I will pass along the information to the staff you have mentioned. We look forward to seeing you in the future. Kind Regards, Subash

Ottawa, Canada
Reviewed 5 January 2016

I've stayed at MANY hotels and motels over the years and none have ever prompted me to give a 5-star review until now. The price you pay for a one-bedroom suite is less than what you'd pay elsewhere for less privacy, no breakfast and less-than-stellar housekeeping. I don't know ho I've missed this gem before. I don't have photos of...

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Helpful?
Thank Cheryl S
WhitbyRI, General Manager at Residence Inn Whitby, responded to this review

Subash Ramkissoon - General Manager Hello Cheryl S, What an awesome review! Thank you so much taking the time to write this. All of our rooms are suites. This means that they all have the kitchen to them. We take pride in making sure they are all well kept and maintained. The staff works hard to make our guests feel...

Kingston, Ontario, Canada
Reviewed 30 December 2015 via mobile

We initially didn't realize it was a residence inn, so we were amazed at what they offered at the hotel. Complimentary breakfast AND dinner (both buffet style). They were very good compared to other hotels. I noticed in the elevator it says they will grocery shop for you if you're too busy and put it away in the fridge for...

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Helpful?
Thank Curtis R
WhitbyRI, General Manager at Residence Inn Whitby, responded to this review

Subash Ramkissoon- General Manager Hello Curtis R, Very nice to hear that you were amazed with the different amenities that our property offers. The grocery shopping is a handy service that not a lot of people expect us to have. We look forward to seeing you in the future should you be in the area! Kind Regards, Subash

Toronto, Canada
Reviewed 29 December 2015 via mobile

We have stayed here in the past and we're glad to be back agIn. The staff aRe extremely friendly and welcoming each time. The room is generally quite well maintained but this time we had a few minor issues with our suite door not properly closing and the iPod player not working. The breakfast is Very good for a hotel...

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Helpful?
Thank TravellingPriest
WhitbyRI, General Manager at Residence Inn Whitby, responded to this review

Hello TravellingPriest, Thank you for staying with us again! I am happy to hear that you feel the same as last time. We strive for great customer service and will pass along the note to the staff. I apologize about the suite door and iPod player. We are currently working on fixing minor issues around the hotel. See you next...

Canada
Reviewed 27 December 2015

We stayed on Christmas day, and found the hotel to be very clean and quiet. Despite it being Christmas, the staff seemed happy to be there, and gave us a very friendly welcome. The hotel was very quiet during the night, so a relaxing sleep was had by all (the beds were very comfortable). The breakfast buffet was quite good,...

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Helpful?
Thank unitedfarmers
WhitbyRI, General Manager at Residence Inn Whitby, responded to this review

Subash Ramkissoon- General Manager Hello Unitedfarmers, Thank you for your wonderful review on our property over the holidays! I am glad to hear that you felt welcomed and were well rested. We have lots of guests tell us that they enjoyed the breakfast buffet as well. Looking forward to seeing you in the future should you be in the area....

Napanee, Canada
Reviewed 14 December 2015

We booked there for a girls hockey tournament in Whitby. We have stayed there as a team in the past and have never had problems...until this time. Our team had about 6 rooms down at the end of a hall way, so at 9:30pm, some of us were standing in the hallway having a drink and just chatting. We weren't...

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Helpful?
Thank herringtond
WhitbyRI, General Manager at Residence Inn Whitby, responded to this review

General Manager- Subash Ramkissoon Dear Herringtond, Thank you for taking the time in writting a review on our property. I would like to first say that it does not matter what group or weekend it is, we do not allow playing in the hall. We have other guest's that walk through the halls and we try to avoid any situation...

Whitby, Canada
Reviewed 24 November 2015

I have stayed with my family in this hotel for almost a full month due to a house renovation and when wanted to extend the stay the request was denied due to hotel being fully booked for hockey tournament. Manager of the hotel was not helpfull at all as well as Marriott main customer service, just bunch of "sorry Sir"...

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Helpful?
3Thank Dejan K
WhitbyRI, General Manager at Residence Inn Whitby, responded to this review

General Manager - Subash Ramkissoon Dear Dejan K, I am sorry that you feel this way towards your stay. We are always looking to provide the best customers service and do our very best to accommodate them as much as we can. We are the leading extended stay hotel and would not turn away any long term guests if we...

Ottawa, Ontario
Reviewed 14 November 2015

Good value. Good location, near: 401, food, Canadian Tire. Friendly staff. Clean rooms and public areas. Rooms are big and convenient for an extended stay. Good free breakfast. Recommended if you are in the area.

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Helpful?
Thank RedStripeTraveller
Whitby, Canada
Reviewed 12 November 2015 via mobile

We held our 4th training event this March for our volunteers who lead the Self-Management for Diabetes workshops. We are a group with special dietary needs and as always Jacque MacMillian came up with great menu ideas to support hot lunches and morning and afternoon snacks. She creates catering that is creative and stays within tight budget requirements. She always...

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Helpful?
Thank diana m

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about Residence Inn Whitby

Address: 160 Consumers Drive, Whitby, Ontario L1N9S3, Canada
Region: Canada > Ontario > Whitby
Price Range: $135 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Whitby 3*
Number of rooms: 122
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Also Known As:
Residence Inn Whitby Hotel Whitby
Whitby Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Whitby staff and other travellers.
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Questions? Get answers from Residence Inn Whitby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back are quieter”
845lesliec, 27 Apr 2017 | Read review
“Less noise if you stay at the end away from elevator”
copejoa, 21 Mar 2017 | Read review
“If you happen to need an oven, ask at the desk if your room is equipped with one.”
0Char0, 24 Feb 2017 | Read review
“just enjoy....”
cquesnel3, 27 Sep 2016 | Read review
“The hotel can be noisy with the road right outside. Try a room in the back.”
justcake13, 8 Sep 2016 | Read review
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Prices are for 1 room, 2 adults
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