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Hotel MTL EXPRESS Montreal Airport

04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel MTL EXPRESS Montreal Airport
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655 Reviews from our TripAdvisor Community

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Showing 487: English reviews
Ottawa, Canada
Reviewed 2 October 2016

Terrible and very uncomfortable mattress and pillow. Didn't sleep for two nights. Not clean duvet and bed sheet (found a breathing strap trashed underneath it, that was disgusting!) Could hear everything from the room next door. Very noisy corridor since early morning. And not a very helpful staff. Will never come back and I don't recommend it.

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Helpful?
Thank TiTi K
Myriam P, Responsable réception at Hotel MTL EXPRESS Montreal Airport, responded to this review

Dear Titi K, Please accept our apologies for not exceeding your expectations regarding your recent stay with us. I can assure you that we take your comments into consideration. Thank you for leaving us a feedback and please do not hesitate to give us a call anytime at 514-631-4811 or 1-800-361-2254. Again, sorry for the inconveniences you have experienced during...

Ottawa, Canada
Reviewed 28 September 2016

We stayed here March 2016 prior to our trip to mexico, this will probably be my most negative review on Trip Advisor. We arrived and the room was ok, seemd like a very old hotel WITH every little parking. We were fortunate to get the final parking on the grounds for the week, althougth we paid $159.00 for a hotel...

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Thank Pfamily613
Quebec City, Canada
Reviewed 27 September 2016 via mobile

We went to the hotel before a flight that was schedule at 5AM. Staff was slow, almost rude and didn't care about us. We ask for a lunchbox instead of the breakfast because we had to leave the hotel at 3AM, but they don't offer this service. Appart that, beds are comfy and room is clean and fine!

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Helpful?
Thank cedriclacombe
Myriam P, Responsable réception at Hotel MTL EXPRESS Montreal Airport, responded to this review

Dear Cedriclacombe, Thank you for taking the time to share your experience at our hotel with other travelers. I'd like to apologize if our staff did not seem like they cared about you, I can assure you that it is definitely not in their habits and that customer service is very important to all our team member! For the breakfast,...

quebec
Reviewed 18 September 2016

This hotel is very close to airport,has free shuttle to the airport (I dont remember the schedule),a real warm breakfast, rooms are good and clean, nice personnel. price is reasonnable. Facilitie to dry out my suitcase content left on the tarmac in the rain in cancun .

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Helpful?
Thank QuebecRpj
Myriam P, Responsable réception at Hotel MTL EXPRESS Montreal Airport, responded to this review

Dear QuebecRpj, I wish to thank you for taking the time to share your comments regarding your recent stay with us. We are glad to know that you enjoyed your visit and hope to see you again soon! Sincerely,

Ottawa, Canada
Reviewed 14 September 2016

Big rooms, but pretty old. For some reason they have a basin in the room instead of bathroom, which was not very convenient. We could not connect to WiFi until next day, since they have WiFi issues. Located close to the airport, they provide shuttle to the airport.

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Thank SerIva
Ottawa, Canada
Reviewed 12 September 2016

VERY close to the airport, free wifi and free parking were a plus. Beds were very comfortable, room was a good size. Stayed here for 2 nights at the end of August 2016, the free breakfast was incredible (large plate with full food served to you unlike some places). The only thing I had an issue with was the AC...

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Helpful?
Thank Faisal E
Myriam P, Responsable réception at Hotel MTL EXPRESS Montreal Airport, responded to this review

Dear Faisal E, I wish to thank you for taking the time to give us your feedback regarding your recent stay with us. We apologize for the noise coming from the AC, we hope it did not stop you from having a good night sleep! We are glad to know that you enjoyed your stay with us and we hope...

Scotland, United Kingdom
Reviewed 9 September 2016 via mobile

Was there for a night and the room was very nice. Breakfast was included but the queue was long. The gym is small the size of your toilet so a treadmill and and step machine and another two weight machines

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Thank Eddy N
Italy
Reviewed 4 September 2016

The place is clearly chosen by travelers because it is close to the airport. The hotel provides a 24h free shuttle service departing from exit 7 at departure level of the airport (be careful, the shuttle is common to other hotels of the area). Our room was the standard room you can find in any quite old motel. Clean but...

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Helpful?
Thank ItalyMar
Myriam P, Responsable réception at Hotel MTL EXPRESS Montreal Airport, responded to this review

Dear ItalyMar, Let me start by thanking you for taking the time to share your recent experience with us. On behalf of our entire team, I would like to apologize if your stay with us has been a disappointment. I wish you let know that we are actually going through some renovations in all the rooms and hotel areas right...

Martinique
Reviewed 2 September 2016

From outside, the hotel looks run down, even the corridors need an uplift. But the room was comfortable and clean, so was the bathroom. We had two queen sized beds and a great night's sleep before catching an early flight out. Got great room service from the Italian restaurant at the hotel, value for money and fast. The shuttle to...

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Helpful?
Thank Caroline P
Myriam P, Responsable réception at Hotel MTL EXPRESS Montreal Airport, responded to this review

Dear Caroline P, I wish to thank you for taking the time to give us your feedback regarding your recent stay with us. We are glad to know that you enjoyed your stay with us and we hope to see you again soon! Do not hesitate to contact us anytime at 514-631-4811 or 1-800-361-2254. Sincerely,

Ajijic, Mexico
Reviewed 28 August 2016 via mobile

A regular choice when flying through YUL. The shuttle to,from airport is timely The front desk staff were quick to offer an upgrade when our choice wasn't available The included breakfast is a great deal and wifi was very good and we appreciate the complimentary newspaper We were interested to see if there were negatives since no longer being a...

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Helpful?
Thank Gilles B
Myriam P, Responsable réception at Hotel MTL EXPRESS Montreal Airport, responded to this review

Dear Gilles B, I wish to thank you for taking the time to give us your feedback regarding your recent stay with us. We are glad to know that you enjoyed your stay with us and we hope to see you again during your next visit to Montreal! Do not hesitate to contact us anytime at 514-631-4811 or 1-800-361-2254. Sincerely,

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The hotel is currently closed for renovations. We look forward to welcoming you again in the spring of 2018. Please accept our sincere apologies for the inconvenience. An airport property, located 2 minutes from Dorval (YUL) International airport, offering free wifi, free continental breakfast, on-site restaurant, and discounted Park and Stay rates. ... more   less 

Additional Information about Hotel MTL EXPRESS Montreal Airport

Address: 13000 Cote de Liesse, Dorval, Quebec H9P 1B8, Canada (Formerly BEST WESTERN Montreal Airport Hotel)
Region: Canada > Quebec > Dorval
Price Range: $105 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel MTL EXPRESS Montreal Airport 3.5*
Number of rooms: 173
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Also Known As:
Best Western Dorval
Montreal Airport Best Western
Dorval Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Hotel MTL EXPRESS Montreal Airport staff and other travellers.
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Questions? Get answers from Hotel MTL EXPRESS Montreal Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very clean rooms”
R1332PTcathyb, 11 Dec 2016 | Read review
“Your GPS may not help you find the hotel -- if you get lost, call the front desk.”
LindaOOOXXX, 24 Nov 2016 | Read review
“Do not bother. Stay elsewhere”
Pfamily613, 27 Sep 2016 | Read review
“Not on the main floor”
Siyala, 26 Jul 2016 | Read review
“We stayed in room 303 - a King room - and it was lovely!”
Cdn_Food_Lover, 19 May 2016 | Read review
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Prices are for 1 room, 2 adults
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