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Best Western Plus Hotel Universel Drummondville

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Best Western Plus Hotel Universel Drummondville
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292 Reviews from our TripAdvisor Community

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Showing 215: English reviews
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Reviewed yesterday NEWvia mobile

We have stayed here often since our son moved to Ontario and we have always enjoyed our stay. The rooms are very nice, the beds are comfortable and the staff is friendly and bilingual. The wifi can be iffy but for the most part it's good. They also have 'soaker tubs' which are awesome!

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Helpful?
Thank Melissa B
St. John's, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 5 January 2017

very nice and clean hotel, excellent wifi, The restaurant had excellent food and great service, a good place to stay just passing through or for a few days on business. Its just off highway, so nice stop to get good rest to prepare for the hectic drive through montreal which is just couple hours from here.

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1Thank Hawkeyenewfoundland
About Hotel's Favourite Review
Emmy J, Front Office Manager at Best Western Plus Hotel Universel Drummondville, responded to this review

Hello, Thank you for your beautiful comments regarding your recent stay at our property. It is always a pleasure to welcome you here. I hope we can see you again soon! King regards, Emmy Jodoin Lodging manager BEST WESTERN Hotel Universel Drummondville city

Moncton
Reviewed 3 days ago NEW

By far the best value and overall stay in Drummondville is at this hotel. The hotel staff were bilingual and the amenities are excellent. We had a room with patio doors to the pool area, great for families!

Review collected in partnership with Best Western
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Helpful?
Thank Clinton M
Emmy J, Front Office Manager at Best Western Plus Hotel Universel Drummondville, responded to this review

Hello, Thank you for you beautiful comments regarding your recent stay at our property. It is always a pleasure to read you and welcome you here. I hope we can see you again soon! Kind regards, Emmy Jodoin Lodging manager BEST WESTERN Hotel Universel Drummondville city

Brampton, Canada
Reviewed 6 days ago NEW

Hotel was typical Best Western, clean and comfortable. In Room Internet functioned well, bed was comfortable. Price is very good and good location off the highway. Breakfast is not included and onsite restaurant is on the pricier side, better options for breafast exist a short drive away.

Review collected in partnership with Best Western
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Helpful?
Thank RonSeidl
Emmy J, Front Office Manager at Best Western Plus Hotel Universel Drummondville, responded to this review

Hello, Thank your for taking the time to leave us some comments regarding your recent stay at our property. Your comments help us improve our service everyday and this is always a pleasure to read you. We hope we can see you again soon. Kind regards, Emmy Jodoin Lodging manager BEST WESTERN Hotel Universel, Drummondville city

Hanover, Canada
Reviewed 1 week ago

Room was great. Service was excellent and readily offered in English. Complimentary breakfast would have been nice to have. Almost all Hotels we stay at have a continental breakfast of some kind. On site restaurant breakfast was offered to late for departure and was expensive.

Review collected in partnership with Best Western
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Helpful?
Thank mikegT7110AA
Emmy J, Front Office Manager at Best Western Plus Hotel Universel Drummondville, responded to this review

Hello, Thank you for your comments regarding your recent stay at our property. It is always a pleasure to welcome you here and we are pleased to read you everytime. Your comments are useful to us so that we can improve our service every day. We hope we can see you again soon. Kind regards, Emmy Jodoin Lodging manager BEST...

Miramichi, Canada
Reviewed 1 week ago

Excellent place to stay as we travelled through to Ontario. Great service, nice place to stay! Will be our stop everytime we travel. Would recommend to anyone with families as the amenities are great!

Review collected in partnership with Best Western
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Helpful?
Thank Jennifer L
Emmy J, Front Office Manager at Best Western Plus Hotel Universel Drummondville, responded to this review

Hello, Thank you for your beautiful comments regarding your recent stay at our property. It is always a pleasure to welcome you here and we are pleased to read you everytime. We hope we can see you again soon. Kind regards, Emmy Jodoin Lodging manager BEST WESTERN Hotel Universel Drummondville city

Burley in Wharfedale, United Kingdom
Reviewed 2 weeks ago via mobile

This hotel had very friendly staff and rooms were decent with the added bonus of an indoor pool which is a good size. Breakfast was average but it is a hotel that although will not stand out in the memory is definitely good value.

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1Thank Horracks
Emmy J, Front Office Manager at Best Western Plus Hotel Universel Drummondville, responded to this review

Hello, Thank you for your beautiful comments regarding your recent stay at our property. It is always a pleasure to welcome you here and we are pleased to read you everytime. We hope we can see you again soon! Kind regards, Emmy Jodoin Lodging manager BEST WESTERN Hotel Universel, Drummondville city

L'Assomption, Canada
Reviewed 3 weeks ago

Staff very polite, rooms was clean, internet reception was perfect, I would recommend my friends to stay at that hotel. Mattress a bit too soft. Next time I will try the dining room. Hotel rates are very low in the region of Drummondville.

Review collected in partnership with Best Western
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Helpful?
Thank michelf191
Emmy J, Front Office Manager at Best Western Plus Hotel Universel Drummondville, responded to this review

Hello, Thank you for you beautiful comments regarding your recent stay at our property. It is always a pleasure to welcome you in our establishment and we are glad when our customers receive the stay they wish and deserve. Our whole team wishes you a wonderful day and we hope we can see you again soon! Kind regards, Emmy Jodoin...

Deux-Montagnes, Canada
Reviewed 4 weeks ago

A Great stay, Confortable and good service. nice perks, need minor upgrades. Interior is very old fashion but clean I stayed 2 nights Arrived at noon. There are also very clean Hotel is very near commodités Restaurant is top quality. Breakfast is great, has eggs, toast, fruits, pankes, fresh jam, BACON, ham, saucesiges and all kinds pates.

Review collected in partnership with Best Western
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Helpful?
Thank paulaU4577XO
Emmy J, Front Office Manager at Best Western Plus Hotel Universel Drummondville, responded to this review

Hello, Thank you for you beautiful comments regarding your recent stay at our property. It is always a pleasure to welcome you in our establishment and we are glad when our customers receive the stay they wish and deserve. Our whole team wishes you a wonderful day and we hope we can see you again soon! Kind regards, Emmy Jodoin...

Reviewed 4 weeks ago

Had an excellent stay and would recommend anyone here, very clean and the bed / mattress....omg....very comfortable. After a full day of standing and walking you couldn't ask for more. All rooms thru out the Hotel are very clean and have a fresh scent to them. Will be back next year.

Review collected in partnership with Best Western
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Helpful?
Thank cathysL7117KD
Emmy J, Front Office Manager at Best Western Plus Hotel Universel Drummondville, responded to this review

Hello, Thank you for you beautiful comments regarding your recent stay at our property. It is always a pleasure to welcome you in our establishment and we are glad when our customers receive the stay they wish and deserve. Our whole team wishes you a wonderful day and we hope we can see you again soon! Kind regards, Emmy Jodoin...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The BEST WESTERN PLUS Hotel Universel is located halfway between Quebec and Montreal, right off Highway 20. Its geographic situation is the ideal place of encounter for the travelers.The Hotel offers an adapted service for either business or pleasure with its 109 rooms and 7 suites, one of which has a double whirlpool bath. Personalized services, competitive rates, an indoor pool and a Jacuzzi are advantages that you will benefit from. ... more   less 

Additional Information about Best Western Plus Hotel Universel Drummondville

Address: 915 Rue Hains, Drummondville, Quebec J2C 3A1, Canada
Region: Canada > Quebec > Drummondville
Price Range: $113 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Hotel Universel Drummondville 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Best Western Drummondville
Drummondville Best Western
Best Western Hotel Drummondville
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Hotel Universel Drummondville staff and other travellers.
1 question
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Ottawa, Canada
11 months ago

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Questions? Get answers from Best Western Plus Hotel Universel Drummondville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If sleep is important, at all costs, do not take a room adjacent to the pool!”
154976Wonderer7, 1 Nov 2016 | Read review
“Good location, OK but very clean rooms”
KtTsim, 30 Oct 2016 | Read review
“choose another hotel”
Arrow2861, 12 Sep 2016 | Read review
“Good Location and can accommodate every need, also wheel chair accessible.”
Koolstra, 8 Sep 2016 | Read review
“Find another hotel”
TravelGalore, 3 Sep 2016 | Read review
5 of 5