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Sunset Resorts Canmore

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142 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Nottingham, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 September 2015 via mobile

We stayed in the 3 bedroom apartment, which was lovely and spaces. The master bedroom was enormous, second bedroom small and the third bedroom had no windows (not sure you can all it a bedroom). Kitchen facilities were good, we also had a dishwasher and dishwasher tablets! Washing machine came with powder as well.

Helpful?
1 Thank Kim H
Alain C, Public Relations Manager at Sunset Resorts Canmore, responded to this review

We are happy to hear that you had a great time in one of the most unique units in Canmore. Most of our 3 bedroom units are lock-off style that are basically a 1 bedroom unit situated beside a 2 bedroom unit with a common vestibule but this 3 bedroom at Sunset Resorts Canmore is one large unit that sleeps... More 

Leicester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 September 2015

We stayed for one week in this hotel. It's not dire, however there are much nicer places available with better customer service. In summary, the room was fine, however was only cleaned once during our stay - no fresh towels, made bed, fresh coffee, clean cups, etc. Reception were very unhelpful in this regard. I wrote the below on 29/8,... More 

Helpful?
2 Thank Jennifer S
Alain C, Public Relations Manager at Sunset Resorts Canmore, responded to this review

First of all we apologize for our late response for some reason it was not posted this fall. We are very disappointed as we pride ourselves on having good communication with our guests. If our guests have trouble reaching one of our reps we ask them to please leave a message. Please note that most condo style vacations are similar... More 

Travellers are raving about these Canmore hotels

Regina
Level Contributor
90 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 20 August 2015

Good location, great pool for families, but the inside was tired and beat up. 2 nights of noisy parties, inside was not as clean as we expected. Hotel staff were not as welcoming as other places we've stayed at. I paid an extra 85 dollars for a mountain view, and if you craned your neck over far enough, you could... More 

Helpful?
2 Thank Beautifulbluewaskesi
Alain C, Guest Relations Manager at Sunset Resorts Canmore, responded to this review

We are happy to hear that you and your family enjoyed the pool and our close proximity to downtown Canmore. However, due to the high traffic during the summer, it is difficult to perform extra maintenance and deep cleans until the fall season. Our housekeeping team is well trained and works very hard to keep a constant high standard of... More 

Hamilton, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 August 2015

The location is great, the suite was a good size. However...We were visiting Canmore for a family wedding and spent the time prior to the wedding camping. But we wanted to have a hotel room for the family to get changed in before the event. Knowing that check in time is normally 2-4 pm, I went to the hotel 4... More 

Helpful?
2 Thank hammergirl9191
Alain C, Guest Relations Manager at Sunset Resorts Canmore, responded to this review

We are happy that you enjoyed your stay in Canmore. You are correct our check in is at 4pm and if you are in need of an early check in, we do charge $40 for that service as it can create many logistical problems. Due to this, on occasion we simply can’t guarantee this service as someone may have already... More 

Calgary, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 August 2015

We stayed here for the August long weekend. I guess I had some some details on Booking.com -the site where I made the booking. Such as our room was in the Grand Rockies Resort. This doesn't really matter but if you're just looking for accommodation you should price compare. It was close to town so a great location for attending... More 

Helpful?
2 Thank gabrielle d
Alain C, Guest Relations Manager at Sunset Resorts Canmore, responded to this review

I am happy to hear that your check in was fun and enjoyable, we try our best to make our guests experience a pleasant one. Housekeeping will not come into your room if the do not disturb sign is on the door. They will also not make guests beds if their personal items are on their bed, as we do... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 July 2015

Easy to find. Friendly and helpful staff. Better than expected amenities including microwave and large bar fridge (empty, so you have lots of room for your stuff). Indoor, heated parking. For a small fee (30$ when we went), you can get access to the pool with water slide for everyone staying in your room (keycard). Spacious room with confortable beds.... More 

Helpful?
3 Thank Matt M
Alain C, Guest Relations Manager at Sunset Resorts Canmore, responded to this review

Thank you very much for the review, we appreciate and hope to see you guys again soon! More 

North Salt Lake, Utah
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 July 2015

Although clean, this property is very run-down. Appearance of the furniture made one not want to sit in it. The mattresses were horrible. We had to buy a foam pad at the hardware store to make them sleepable. The layout is not suitable for 6 people; very small second room and only one bathroom. Trading from a Marriott two bedroom... More 

Helpful?
2 Thank olenordman
Alain C, Guest Relations Manager at Sunset Resorts Canmore, responded to this review

We are very surprised to hear your feedback of our property. The majority of our guests are very satisfied with the appearance of the resort. Just like your home resort, or any other resorts around the world, we routinely renovate our units, which includes furniture upgrades. However, if you do happen to notice any problems in your unit, please always... More 

Sedalia, Missouri
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 July 2015

Overall, a nice stay. I did not see the price, so I cannot give an opinion with that in mind. There were a lot of keys: parking garage, elevator, and room. Secure but a hassle. Our condo was hot, could not figure out how to turn AC on. Had a really nice kitchen, LR, and dining area

Helpful?
2 Thank Rmt2507
Wingham, Canada
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 11 May 2015

After a 10 hour drive we made it to Canmore and stayed at this resort. The lady at the desk called just before our arrival to see where we were at in case I missed her at the desk because we were arriving late. She was super nice and very helpful. The entire building was not owned by Sunset Mountain... More 

Helpful?
1 Thank MrsMcCracken
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 January 2015

We booked a 2 bedroom/2 washroom condo in December. What we made reservation for (based on the pictures and description on Sunset’s reservation website: “…beautifully appointed condo… a king bed in the master bedroom, a double in the second, full kitchen,..), was not what we actually got. The second “bedroom” was “something” that you will never find a picture (or... More 

Helpful?
5 Thank Aleko2015
Alain C, Guest Relations Manager at Sunset Resorts Canmore, responded to this review

Thank you for your comments as it helps us improving our services. We do have 1 unit that has a “trundle bed” in the 2nd bedroom. It is the only 2 bedroom unit we have that doesn’t have a double bed in the small bedroom. Having a unit like that offers more flexibility as a family with many children may... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Sunset Resorts Canmore

Address: 1151 Sidney St, Canmore, Alberta T1W 3G1, Canada
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: $173 - $565 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sunset Resorts Canmore 3*
Number of rooms: 19
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Also Known As:
Sunset Resorts Canmore Hotel Canmore
Sunset Hotel Canmore
Canmore Sunset Hotel
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Questions & Answers

Questions? Get answers from Sunset Resorts Canmore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower room numbers (ex. 202, 302) are on the end and are far away from the elevator”
 of 5 bubbles jennaaclee, 7 Jun 2016 | Read review
“Mountain view only comes with a 2 bedroom suite.”
 of 5 bubbles TriciasTrips, 13 Nov 2015 | Read review
“read the review for some overall tips”
 of 5 bubbles Imthatguytcb247, 5 Oct 2015 | Read review
“I understand that if you book with the Grand Rockies, which is part of the same complex, the rooms are the more desirable ones.”
 of 5 bubbles Beautifulbluewaskesi, 20 Aug 2015 | Read review
“Ask for a mountain view”
 of 5 bubbles 895gabrielled, 7 Aug 2015 | Read review
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