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Mystic Springs Chalets & Hot Pools

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336 Reviews from our TripAdvisor Community

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There are newer reviews for Mystic Springs Chalets & Hot Pools
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Showing 330: English reviews
Calgary, Alberta, Canada
1 review
Reviewed 2 June 2013

I find Mystic the best place for my weekend stay. The accommodation is like my second home. plus hotpools and bbq grills. Thanks to Jneth for recommending this place to us.....and thanks to her for all the assistance and help.

Helpful?
Thank Ting O
Edmonton, Canada
1 review
Reviewed 25 May 2013

Mystic Springs is a great place to stay as a family - space for kids and parents and the pool is great - or a larger group. Recently brought 27 of my closest friends to run in Canmore, and loved our time together at Mystic Springs. We got side-by-side condos and it is a short walk to the great shops... More 

Helpful?
Thank Melanie L
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you Melanie for bringing your friends and recommending Mystic!! We hope that you all finished the race with no bruises or sore muscles.......next time you would like to bring a group like that please contact judy@waymarker.ca for our group rates.....thanks again and we appreciate all of our guests but especially ones like you!!! More 

Calgary, Canada
1 review
Reviewed 24 May 2013

A very nice place to stay. You feel like at home in their chalets. Everything you need in a house are provided for. Plus there's hotpool and bbq grills you can enjoy. Added bonus are the best view you have with the mountains you see through the windows. Also very accommodating receptionist named Janet who assisted us in everything we... More 

Helpful?
Thank Cha C
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for staying at Mystic Springs.....we are greatful you took the time to write such a complimentary review...we will be sure to let Janet know that you appreciated her service!! Thank you again and we hope to see you again soon!!! More 

Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 May 2013

Mystic Springs was a better looked after property a few years ago. Room wasn't the cleanest and the pool and hot tub area were quite dirty with rocks on the bottom--my daughter even had glass in her foot. Enjoyed the spacious rooms but were constantly in need of towels. They should really leave a few more towels in the room--especially... More 

Helpful?
1 Thank gracei154914
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for spending your long weekend at Mystic!! We will take all of your comments very seriously so that we can get better and better at what we do!! We have already contacted the Property Manager and reported the hot tub issue and are very sorry to hear that your precious daughter got glass in her foot.....if you would... More 

Calgary, Canada
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 13 May 2013

We had a reservation to stay at a different hotel in Canmore last weekend, however, our reservation was lost and the hotel actually recommended the Mystic Springs Chalets for us as we had a small dog and required a pet friendly establishment. Once we arrived, the check-in was friendly, easy and quick. Our room was facing the mountains and we... More 

Helpful?
Thank Shmoopy_12
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for staying with us and bringing your dog!! We are so glad to hear that you enjoyed our accommodations and found it clean and roomy!! We hope to see you again very soon!! And please do bring your dog again, we LOVE them!!! More 

Cornwall on Hudson, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 May 2013 via mobile

We were traveling to the rockies with 7 family members (2 of which were children) and needed an affordable place to stay. This hotel was fantastic! Very spacious rooms, clean, convenient, and the pool was a nice bonus!

Helpful?
1 Thank Sarah L
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for sharing your experiences at Mystic...we pride ourselves on being a family resort!! So glad to hear that yours enjoyed their visit with us. We do hope to see you again very soon!!! More 

Calgary, Canada
1 review
Reviewed 1 May 2013

We spontaniously decided to drive up to Canmore from Calgary, It was such a pleasant surprise to stay at The Mystic Springs didnt know what to expect but the stay was so wonderful. The chalets were really cozy, 2 floors and kitchen. The pools were great and the people were really friendly. Would definetly come back there again!

Helpful?
Thank Alla R
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for staying at Mystic, sometimes spontaneity brings the best times!!! We are one of the few pet friendly properties in Canmore and we love having pets stay with us as well.....thanks again and please be spontaneous again and stay at Mystic Springs!!! More 

Canmore, Canada
Level Contributor
3 reviews
Reviewed 28 March 2013

My girlfriends and I had the pleasure of staying here a couple of weekends ago and we couldn't have picked a better place to stay. The suites were just what these girls needed to relax. Clean, modern and had a real mountain feeling. Staff were friendly and helpful. Can't wait till our next trip.

Helpful?
Thank Sarah V
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Sarah: Glad to hear that you and your girlfriends enjoyed our property and had a great time together. We hope to see you again on your next girl's getaway!! More 

Canmore, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 March 2013

I had the privilege of staying at Mystic Springs with my husband and 2 children (6&8) in early February. The chalets are clean and cozy plus having a full kitchen and dining room is always nice with children. My kids had so much fun it was -15 and we were able to swim in the pools, then when we returned... More 

Helpful?
1 Thank Nancy N
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you Nancy and family for joining us at Mystic...it was our privilage to have you with us. We love families and pride ourselves as being a family resort. Thank you again for your nice comments and we hope to see you again very soon... More 

Beaumont, Alberta
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 March 2013

This is one of my go-to hotel choices; it's a 2 story condo with a door that leads out to massive hot pool and a large covered hot tub. The townhouse has 2 floors, upstairs had 2 rooms, one with 2 double beds, and a king bed. My only gripe was no bath tub in master bath, but who needs... More 

Helpful?
1 Thank Sarah L
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you Sara for staying with us and for recommending us to everyone on Trip Advisor. It is so nice to know that we are your go-to hotel......we hope to see you again very soon!! More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Mystic Springs Chalets & Hot Pools

Address: 140 Kananaskis Way, Canmore, Alberta T1W 2X2, Canada
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: $218 - $447 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mystic Springs Chalets & Hot Pools 3.5*
Number of rooms: 44
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Also Known As:
Mystic Springs Chalets And Hot Pools
Mystic Springs Chalets & Hot Pools Hotel Canmore
Mystic Springs Canmore
Hotel Style:
#3 Spa Hotel in Canmore
#6 Romantic Hotel in Canmore
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Questions & Answers

Here's what travellers have asked, with answers from Mystic Springs Chalets & Hot Pools staff and other travellers.
4 questions
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Questions? Get answers from Mystic Springs Chalets & Hot Pools staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms typically have a view as you are surrounded by mountains.”
 of 5 bubbles patriciabW9990OM, 17 Nov 2016 | Read review
“Unit 144 was great”
 of 5 bubbles slconway90, 2 Oct 2016 | Read review
“All the condo's looked the same!”
 of 5 bubbles tweeddoc, 7 Sep 2016 | Read review
“Most of the rooms seem to be the same.”
 of 5 bubbles TomS1970, 27 Aug 2016 | Read review
“Go somewhere else.”
 of 5 bubbles HoustonRobert, 9 Aug 2016 | Read review
5 of 5
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