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Mystic Springs Chalets & Hot Pools

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342 Reviews from our TripAdvisor Community

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Showing 336: English reviews
Tacoma
Reviewed 26 June 2013

We traveled to Canmore in June of 2013. We started our vacation at another location but found ourselves having to flee due to flooding and found ourselves trapped in Canmore. The flood had washed away the roads and many of us were either stuck in Canmore or evacuated due to the water. We stumbled upon the Mystic Springs Hotel/Condo and...

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Helpful?
3Thank Mary Kay B
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for writing such a wonderful review about Mystic......sorry to hear that you were caught up in the flooding but are so glad you stumbled across us and that we changed the outlook of your vacation!! This is what we do and we are so glad you shared this with everyone!!! Thank you, thank you!! We do hope to...

Canmore, Alberta, Canada
Reviewed 26 June 2013

As a Canmore resident, we have always highly recommended to family and friends to book at Mystic Springs while staying in beautiful Canmore. This past weekend when we found ourselves on the mandatory evacuation list I made a call. Barbara, the Waymarker area General Manager, told us: “Get to Mystic Springs; we’ll take care of you”. At the time we...

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5Thank Philippa L
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you Philippa for staying with us during Canmore's crisis and we are glad we could help!!! We love our community as well and would do almost anything to help!!! Thank you for recommending us to others!!!

Fort Saskatchewan, Alberta
Reviewed 20 June 2013

We really enjoyed our stay at the Mystic Springs and will definitely return! The chalet was clean, comfortable, well-kept. We enjoyed the pool right outside our living room and our grandchildren (2 & 4 years old) loved being able to go swimming and then warm up in the hot tub. Beautiful view!

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1Thank Tara S
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

We are known for being a family resort so thank you for bringing your grandchildren!! we are so pleased that they enjoyed our pool!! We hope you can make it back soon!!!

Calgary
Reviewed 16 June 2013

Clean, comfortable and a very good value. Travelled here with 4 adults and a toddler, we all had plenty of room in one of the "townhouses" with a good view of the Rockies from the front and the courtyard, water feature, pool and hot tub to the rear (unit 106). My toddler (2) had a great time running around the...

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2Thank pontificator
Calgary, Alberta, Canada
Reviewed 8 June 2013

Everytime we go to Banff or Canmore for an overnight, we always stay at Mystic Springs Chalet because we are always welcomed with friendly staffs and a well-maintained, clean and cozy place to stay. So I really recommend this hotel on your next visit to the Rockies. Great job guys! Shout out to Janet Begata, who always gives us the...

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1Thank Amy A
Kirkland, Washington
Reviewed 4 June 2013

We stayed in a chalet (really, more like a townhouse) at Mystic Springs in May 2013 for 4 nights while visiting Banff National Park. Our 900 square foot (approx) chalet was a good deal for the price of $150 USD (approx) per night. The beds were extremely comfortable, wifi is free, the kitchen is well equipped with a dishwasher and...

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1Thank swp81
Calgary, Alberta, Canada
Reviewed 2 June 2013

I find Mystic the best place for my weekend stay. The accommodation is like my second home. plus hotpools and bbq grills. Thanks to Jneth for recommending this place to us.....and thanks to her for all the assistance and help.

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Thank Ting O
Edmonton, Canada
Reviewed 25 May 2013

Mystic Springs is a great place to stay as a family - space for kids and parents and the pool is great - or a larger group. Recently brought 27 of my closest friends to run in Canmore, and loved our time together at Mystic Springs. We got side-by-side condos and it is a short walk to the great shops...

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Thank Melanie L
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you Melanie for bringing your friends and recommending Mystic!! We hope that you all finished the race with no bruises or sore muscles.......next time you would like to bring a group like that please contact judy@waymarker.ca for our group rates.....thanks again and we appreciate all of our guests but especially ones like you!!!

Calgary, Canada
Reviewed 24 May 2013

A very nice place to stay. You feel like at home in their chalets. Everything you need in a house are provided for. Plus there's hotpool and bbq grills you can enjoy. Added bonus are the best view you have with the mountains you see through the windows. Also very accommodating receptionist named Janet who assisted us in everything we...

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Thank Cha C
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for staying at Mystic Springs.....we are greatful you took the time to write such a complimentary review...we will be sure to let Janet know that you appreciated her service!! Thank you again and we hope to see you again soon!!!

Edmonton, Canada
Reviewed 23 May 2013

Mystic Springs was a better looked after property a few years ago. Room wasn't the cleanest and the pool and hot tub area were quite dirty with rocks on the bottom--my daughter even had glass in her foot. Enjoyed the spacious rooms but were constantly in need of towels. They should really leave a few more towels in the room--especially...

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1Thank gracei154914
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for spending your long weekend at Mystic!! We will take all of your comments very seriously so that we can get better and better at what we do!! We have already contacted the Property Manager and reported the hot tub issue and are very sorry to hear that your precious daughter got glass in her foot.....if you would...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Mystic Springs Chalets & Hot Pools

Address: 140 Kananaskis Way, Canmore, Alberta T1W 2X2, Canada
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: $257 - $532 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mystic Springs Chalets & Hot Pools 3.5*
Number of rooms: 44
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Also Known As:
Mystic Springs Chalets & Hot Pools Hotel Canmore
Mystic Springs Chalets And Hot Pools
Mystic Springs Canmore
Hotel Style:
#3 Spa Hotel in Canmore
#6 Romantic Hotel in Canmore
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Questions & Answers

Here's what travellers have asked, with answers from Mystic Springs Chalets & Hot Pools staff and other travellers.
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Questions? Get answers from Mystic Springs Chalets & Hot Pools staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“street facing units have easy access to street parking”
 of 5 bubbles tiffanyg58, 9 Jan 2017 | Read review
“Amazing View but still minutes from Downtown Canmore”
 of 5 bubbles ChrisAlisha, 5 Dec 2016 | Read review
“All rooms typically have a view as you are surrounded by mountains.”
 of 5 bubbles patriciabW9990OM, 17 Nov 2016 | Read review
“Unit 144 was great”
 of 5 bubbles slconway90, 2 Oct 2016 | Read review
“All the condo's looked the same!”
 of 5 bubbles tweeddoc, 7 Sep 2016 | Read review
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