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Mystic Springs Chalets & Hot Pools

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Mystic Springs Chalets & Hot Pools
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350 Reviews from our TripAdvisor Community

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There are newer reviews for Mystic Springs Chalets & Hot Pools
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Showing 344: English reviews
Reviewed 11 September 2013

I've been going back to Mystic Springs three times so far this year. Always for a family getaway and celebrations. I like how their suites are so cozy, you feel right at home the moment you open that door. It's a good thing also that a fellow filipina works at the frontdesk. Janet is always quick to assist us in...

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Helpful?
4Thank Honeybev
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Honeybev, we love when our guests come back again and again so thank you!!! We want to make everyone feel welcome and have a home away from home!!! We hope that you come back again soon and I will be sure to pass on your lovely comments to Janette!! Thank you!!

Canmore
Reviewed 11 September 2013

My family was evacuated from the flood on Cougar creek this past June. We were displaced out of our house and had no where to go. Mystic Springs stepped up and offered all flood victims a place to stay untill our house became safe to move back into. We stayed out of our house for two months and Mystic Springs...

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2Thank Guruofgoo
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

The flood was a terrible time for a lot of people in Canmore so we wanted to help as much as we could!!! Thank you for letting us do that for you and your family, Guruofgoo!!! Stepping up is our motto and thank you for sharing your experiences with everyone!!!

Seattle, Washington
Reviewed 11 September 2013

We stayed 2 nights on our way back from Glacier NP and were pleasantly surprised with the ease of check-in and extremely helpful front desk staff when arriving late the first night. Thanks to some great suggestions from the FD attendant, we had plenty of good food options that would cover any budget. The Chalet we stayed in was extremely...

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3Thank Kevin B
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

We cater to all families and we are glad yours enjoyed their stay with us Kbernard82!!! Our home is your home!!! Thank you for staying with us and we hope that you and your family come back soon!!!

Reviewed 10 September 2013

We've been here many times with my family!its really great,staffs are very accommodating,friendly and very helpful ,one of the staffs named Janette Begatta made sure that everything we need is perfect,facilities are good,everything is awesome.looking forward to spend more holidays in that place!👍👍👍👍

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1Thank Dhimps
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you Dhimps for enjoying Canmore's Family Resort!! We like to cater to families and are so glad to hear that you and your family enjoyed your stay with us.....I will be sure to pass on to Janette that your enjoyed her services to make your stay with us even better!!

London, United Kingdom
Reviewed 8 September 2013

We stayed 2 nights and enjoyed the change from hotel life. The place was modern and well stocked with essentials...even a dish washer! The pool was great and just outside the door and we enjoyed a walk around Canmore town. The staff were so friendly and helpful...we were sad to leave.

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2Thank snowwhite240
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you snowwhite240 for staying with us and enjoying al of our facilities!!! So we would like to make you happy again and invite you back!! We can't wait to see you!!

Reviewed 7 September 2013

We had booked to stay Aug 21-23 but were able to get in a day early. We were in #127 and it was wonderful, clean, we could see the pool & the kids enjoyed running around the courtyard and made some friends. We added two more nights but had to move to #102. Everything was fine until the people in...

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1Thank Ogs4
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you Ogs4 for writing this review and for your outstanding patience about the other guests...we are a non smoking property and it is outlined in our welcome letters and at check in to each guest. Thank you for reporting this to our front desk as we always want to be aware and help when we can....other than that situation...

Edmonton, Canada
Reviewed 3 September 2013

We went for a wedding and the condo was great unfortunately we only stayed one night. We had to bring our dog and the resort was very accommodating with providing us with a pet friendly room and our dog felt very comfortable as its just like a home away from home. They even had a treat bag for our dog....

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1Thank CMA1957
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you CMA1957 for bringing your family and pooch to Mystic....we are so happy to hear that you enjoyed your stay and so did your dog!! We love families and pets at Mystic!!! We hope that you can stay longer next time!!

Reviewed 25 August 2013

We stayed in a 2 bedroom apt with my parents in law, they had a king bed with ensuit which was lovely and our room had 2 doubles in it, u could also use the sofa bed downstairs, the back door leads straight out to the swimming pool and hot tub. The apt was so well equipped they thought of...

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1Thank Taracam4
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you Taracam4 for staying at Mystic Springs and sharing your experiences with everyone...we appreciate all of our guest's comments...."Feeling at Home" is one of our goals so thank you for feeling this!! We do hope that you come back soon!!!

Enterprise, Canada
Reviewed 22 August 2013

Traveling with two families, five kids ages 4-12 and four adults, we found this to be a wonderful place to stay. Advantages: The pool was very close to the ample sized hot tub (made it great for watching kids while relaxing) There were big fluffy robes in the room, very nice for coming out of the pool! But note, only...

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1Thank FourFenwicks
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you FOURFENWICKS for bringing your family to Mystic...we are Canmore's Family Place!! Swimming, BBQing and spending time with your friends and family is what we are about so thank you for enjoying these!! We look forward to you coming back very soon!!!

Canmore
Reviewed 22 August 2013

This was an amazing place. From the friendly staff to the huge rooms or should I say luxury apartment. Our family of five could not have ask for a better room. The outdoor pool just made a great room even better. I did not want to leave after four days.

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Thank Darren B
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you Darren B for staying with us at Mystic Springs!!! We are so pleased to know that you enjoyed your stay with us and used our amenities such as our outdoor pool!!! We look forward to your family coming back!!!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Mystic Springs Chalets & Hot Pools

Address: 140 Kananaskis Way, Canmore, Alberta T1W 2X2, Canada
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: $203 - $618 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mystic Springs Chalets & Hot Pools 3.5*
Number of rooms: 44
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Also Known As:
Mystic Springs Chalets And Hot Pools
Mystic Springs Chalets & Hot Pools Hotel Canmore
Mystic Springs Canmore
Hotel Style:
#3 Spa Hotel in Canmore
#6 Romantic Hotel in Canmore
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Questions & Answers

Here's what travellers have asked, with answers from Mystic Springs Chalets & Hot Pools staff and other travellers.
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Questions? Get answers from Mystic Springs Chalets & Hot Pools staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“street facing units have easy access to street parking”
 of 5 bubbles tiffanyg58, 9 Jan 2017 | Read review
“Amazing View but still minutes from Downtown Canmore”
 of 5 bubbles ChrisAlisha, 5 Dec 2016 | Read review
“All rooms typically have a view as you are surrounded by mountains.”
 of 5 bubbles patriciabW9990OM, 17 Nov 2016 | Read review
“Unit 144 was great”
 of 5 bubbles slconway90, 2 Oct 2016 | Read review
“All the condo's looked the same!”
 of 5 bubbles tweeddoc, 7 Sep 2016 | Read review
5 of 5