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BEST WESTERN Pocaterra Inn

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BEST WESTERN Pocaterra Inn
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907 Reviews from our TripAdvisor Community

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Showing 867: English reviews
AIRDRIE, Canada
Reviewed 19 March 2017

Don't stay here, we want this hotel all to ourselves, lol. This is one of the best BW hotels around. We love going to Canmore (it's become our home away from home) and we go often. When we want to stay, we stay at the Pocaterra BW in Canmore, AB. The staff, housekeeping are all such accommodating young people who...

Review collected in partnership with Best Western
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Helpful?
3Thank pamelabU1537JV
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi pamelabU1537JV, When we first started reading your review, we were confused at the title and the score. Love the humor! We're glad you were able to enjoy the hotel this much. We strive to be as great as we can and these generous comments go a long way. Thank you for taking the time to provide us with such...

Reviewed 17 March 2017 via mobile

Nice clean hotel, mountain view is beautiful. Rooms are comfortable. The bathtub is a larger tube that is deep and comfortable to sit in, not like allot of hotels that have this little uncomfortable tubes that you can't really sit and be comfortable. The complimentary breakfast is one of the most complete that I have seen for a complimentary breakfast.

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Thank Sevencee
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi Sevencee, Thank you for a great 4 star review of your experience with us! We appreciate the feedback. We're pleased you enjoyed the complimentary breakfast and the options provided. We look forward to the opportunity to welcome you back in the future, should you return to the Canmore area! Thank you again for staying with us and safe travels!

Red Deer
Reviewed 14 March 2017

I spend about 100 nights per year in hotels for business but this was a weekend get-away for my wife and I to celebrate our anniversary. We booked a standard room and they upgraded us to a suite which was great. On the plus side it was a good sized room with private balcony with view of the mountains, an...

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Helpful?
Thank Dale S
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi Dale S, Thank you for a courteous review of our property. We are pleased to hear that a complimentary upgrade to the Deluxe-King room was available. We do have two rooms which have 2 person jetted tubs, however the Deluxe-King room is only meant for 1.5 (over-sized single person). We appreciate the kind comments towards the room features and...

Reviewed 13 March 2017 via mobile

This place double booked. They said Expedia fault. Expedia confirmed with us even after we got in our room that they didn't. They gave us a cheep room Compared to the room we paid for. The breakfast was gross. Sausage tasted like cardboard. Eggs rubber. They promised us robes and we never got them. Paid for a jet tube didn't...

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Thank tupac1996
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi tupac1996, We apologize for the inconvenience experienced at check-in. The OTA you purchased your room through (Expedia) used a recycled (old) confirmation # from a previous reservation, which was not pushed through to our property system as a result. We do not over book our clients, and the online method you used is an automated system. Unfortunately because the...

Reviewed 12 March 2017 via mobile

Nice place to stay. Staff, room and breakfast all good. The view from our room was beautiful. We had a noise issue in hallway i called reception they immediately fixed it and called me to make sure everything was fine. We enjoyed our stay.

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1Thank Ana Maria D
Edmonton, Canada
Reviewed 7 March 2017

We had a great weekend at BW. I have stayed at BW Pocahontas before. It is always good. A good breakfast is provided. The fruit salad is great. Only down side to the trip was trying to find a restaurant to have dinner at as Canmore was hugely busy on the weekend. But not BW's fault. I will go again.

Review collected in partnership with Best Western
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1Thank shelleyl714
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi shelleyl714, Thank you for taking the time to review your experience with us! We are delighted you enjoyed your stay at the Pocaterra Inn. Thank you for the positive feedback. For most restaurants in town on weekends, reservations are recommended for sure but not always necessary. All the best and safe travels!

Reviewed 27 February 2017

After reading the reviews on Tripadivsor we decided to book our stay with Best Western Pocaterra Inn. We stayed 5 nights while spending time in Canmore and Lake Louise. The hotel staff were friendly and respectful. The room was very clean. I really like how they installed hardwood floor instead of carpet. The clean crew were able to steam clean...

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1Thank Julia S
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi Julia S, Thank you for your perfect 5 star review! Thank you for your extended stay spent with us. It's great to hear that you had great encounters will our valued team and enjoyed your room. I appreciate your feedback regarding the complimentary breakfast. If you have time and any suggestions which come to mind we're missing, please let...

Reviewed 25 February 2017 via mobile

This hotel was great. Room size was bigger than expected, very clean and comfortable. Very much enjoyed the fireplace. Swimming pool slide was a lot of fun. The customer service was very friendly. Great value. Will definitely return!

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Thank Annabelle A
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi Annabella A, Thank you for a kind and generous review of your stay with us! We are delighted to read that exceeded your expectations regarding the room. We have fireplace's in each room, so never to worry when booking any different room type, we're glad you enjoyed it! It's a great time of year for that! Thank you for...

Calgary, Canada
Reviewed 24 February 2017

We had one day and one evening to enjoy the Family Day Weekend this year! We are from Calgary but wanted to stay somewhere close. We decided to drive to the mountains and enjoy a day of Tubing at Mt. Norquay in Banff (Our very first time - and it was awesome!)... Since we have two teenagers, I needed to...

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1Thank zimmfamily2016
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hello zimmfamily2016, Thank you for such a kind and generous view of your experience. We are grateful to be your choice of property, in which you spent Family Day! It sounds like you had a great time, we're happy to play a role in that. We appreciate the kind comments towards our staff and hotel amenities. We look forward to...

Reviewed 22 February 2017 via mobile

Recently stayed here for a family Ski weekend and could not be more impressed with this hotel! First the rooms are in great condition with a small fridge, microwave and fireplace. The flooring is not carpet, which is great! I didn't look at it too closely but it was very clean, which is a nice change from most hotel's carpet....

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Thank Stephen T
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi Stephen T, Thank you for such generous and detailed feedback on your experience with us! Your feedback covers almost all aspects of the guest stay, we are pleased you got to experience most of the hotel! The pool is always a hit for the kids, we're glad they enjoyed it :) Regarding your concern over parking, we do have...

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Deluxe King Room with Balcony (64)
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled amidst the towering peaks of the Canadian Rockies, the Best Western Plus Pocaterra Inn is your ideal lodging choice while visiting Canmore Alberta. From the warm welcome in our lobby to our spacious guest rooms, you are sure to experience superior service while staying with us.Our hotel features tastefully decorated guest rooms with a multitude of amenities including stunning views of the surrounding Rocky Mountains, fireplaces, free high-speed wireless internet, microwaves, refrigerators, coffee makers, and LCD TV’s. Guests can enjoy our daily complimentary hot continental breakfast and access to our business centre, fitness facility, games room and meeting rooms. In addition, our hotel features a whirlpool, steam room, sauna and indoor swimming pool with a large waterslide perfect for the whole family to enjoy.Just minutes away from Banff National Park the Best Western Plus Pocaterra Inn is a great place to explore the Canadian Rockies, natural hot springs, lakes, glaciers, canyons, and ski resorts. When visiting Canmore Alberta, the Best Western Plus Pocaterra Inn will make your stay feel just like home, but better. Our relaxing atmosphere, tastefully appointed rooms and friendly hospitality are the perfect complement to your visit to the Canadian Rockies. ... more   less 

Additional Information about BEST WESTERN Pocaterra Inn

Address: 1725 Bow Valley Trail, Canmore, Alberta T1W 1L7, Canada (Formerly BEST WESTERN PLUS Pocaterra Inn)
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: $126 - $405 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pocaterra Inn 2.5*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Hotwire, Travelocity, Priceline, Best Western, Cheap Tickets, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your BEST WESTERN Pocaterra Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Pocaterra Hotel Canmore
Best Western Canmore
Canmore Best Western
Hotel Style:
#6 Family Hotel in Canmore
#9 Romantic Hotel in Canmore
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pocaterra Inn staff and other travellers.
7 questions
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Strathmore, Canada
over a year ago

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Questions? Get answers from BEST WESTERN Pocaterra Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rm.404 ... Top floor...balcony and nice view of mountains. Two room suite with a separate king bedroom with a nice large ensuite.”
LauraLaf, 15 Apr 2017 | Read review
“This hotel allows pets in some rooms.”
583dales, 13 Mar 2017 | Read review
“Book REALLY early...like months early to get a good spot.”
  • View from the balcony of room 214
  • View from the balcony of room 214
Sinnayanae, 3 Mar 2017 | Read review
“Sign up with the BestWestern point program to get the best rate”
juliasC4568UX, 26 Feb 2017 | Read review
“Call the hotel directly. The front desk staff is amazing... Just let them know what you need and they are most happy to accomodate!”
zimmfamily2016, 24 Feb 2017 | Read review
5 of 5