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All reviews loft suite small kitchenette jetted tub would stay here again sitting room light sleeper complimentary breakfast fridge and microwave the sofa bed beds were very comfortable coffee maker canadian rockies fireplace banff mountains ski television
Upon arrival we had amazing service. We brought our amazingly calm and collective border collie dog with us who was allowed in the room as well and they didn’t even charge us up the bum for bringing her (she is a clean and friendly dog)...More
We went on a little getaway to Canmore and thought this would be a fun place to try! Unfortunately, we were greeted by a rude front desk agent who did not make us feel very welcome. Other than that the rooms were decent and the...More
Date of stay: November 2018
Response from GMChateauCanmore, Front Office Manager at Quality Resort Chateau CanmoreResponded 1 week ago
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More
The good: rooms were clean and spacious, we could have slept 6 people in ours! Also, there is a great little liquor store tucked away right on site.
Could be better: The on-site restaurant didn't appear to be open, the hot tub was out of...More
Checked in on December 24 and checked out on December 27. Lovely room with very comfortable king bed. Cozy fireplace. Very clean. Great front desk staff. Plenty of parking. Did not expect the free continental breakfast but enjoyed it as we don’t usually have a...More
Visiting Canmore and Banff for Christmas. Hotel easy to find, check in was smooth and room has everything we need.
Not so great was that the hotel restaurant was not operating, so a complimentary continental breakfast was offered. I shouldn’t really complain about a complimentary...More
Date of stay: December 2018
Response from GMChateauCanmore, Manager at Quality Resort Chateau CanmoreResponded 2 weeks ago
Greetings from the Quality Resort Chateau Canmore.
Thank you for taking the time to review our property.
We appreciate the feedback.
The Quality Resort Chateau Canmore is an all suite property features 93 units, offering spectacular views of the Canadian Rocky Mountains. This full service hotel includes a family restaurant, sports lounge, and …Morefull fitness centre. You can enjoy a refreshing dip in the pool or soothe aching muscles in the outdoor hot tub or sauna. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from GMChateauCanmore | Property representative |
We do not have anything planned for Christmas Day. We do have a pool, hot tub, gym and sauna. Which the kids seem to like. Or at least the pool and hot tub. I will check the restaurant for there holiday hours and if you send... More
We do not have anything planned for Christmas Day. We do have a pool, hot tub, gym and sauna. Which the kids seem to like. Or at least the pool and hot tub. I will check the restaurant for there holiday hours and if you send me an email me. I will reply as soon as I find out.