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Pinnacle Hotel At The Pier

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1,118 Reviews from our TripAdvisor Community

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There are newer reviews for Pinnacle Hotel At The Pier
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Showing 1,085: English reviews
Vancouver
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 December 2015

The hotel is in an excellent location to the Lonsdale Quay and Shipyards market. The hotel itself is in good condition and working order, albeit a little dated. The water pressure in the shower was low, the beds were comfortable but reaching their age limit. The sheets were very clean, but a little bleachy. It was quiet, comfortable, and what... More 

Review collected in partnership with this hotel

Helpful?
1 Thank 526lana
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review and recommendation, our waterfront view is amazing. Thank you, Petr Frcek More 

Kelowna, B.C.
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 December 2015

The Pinnacle offers immaculate rooms on the North Shore at the foot of Lonsdale Avenue just a short walk from the Sea Bus which makes access to downtown Vancouver so easy and from there, the Sky Train is a great way to travel to the airport.

Review collected in partnership with this hotel

Helpful?
Thank WelshBob
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review and a vote of confidence, Petr Frcek More 

North Vancouver
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 December 2015

I have never stayed at this property, but I have had family who has. When they were in town I went to visit then in their room. The rooms are very nice and feature up to date decor. The hotel is located in a great area. You have the Lonsdale Quay a short walk away. Lots of great restaurants very... More 

Helpful?
Thank Robyn P
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you and we are happy that you liked our location and décor. Why not consider a stacation in 2016 ? Thank you, Petr Frcek More 

Vancouver, British Columbia, Canada
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 December 2015

Our family has used this hotel over the last 5 years and have always been pleased with the friendly staff and the convenience of the location. We are all dog people and appreciate the services of this lovely hotel to enable us to travel with our dog.

Review collected in partnership with this hotel

Helpful?
Thank LGB65
Haymond, Director of Operations at Pinnacle Hotel At The Pier, responded to this review

Dear LGB65, We appreciate your review and are delighted to have your family stay with us over and over again. Thank you and we hope to you and your dog soon. Warm Regards, Haymond Ng More 

Vancouver, Canada
Level Contributor
246 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 13 December 2015

We needed a getaway. We were tired, a little burned around the edges, and not feeling great. We booked a couple of days as a 'stay-cation' and went downtown, did some Christmas shopping, stopped for lunch and a drink at Yew, in the Four Seasons (a December tradition for us) and headed across the bridge. We just needed to pretend... More 

Helpful?
Thank TheSchindells
Haymond, Director of Operations at Pinnacle Hotel At The Pier, responded to this review

Dear TheSchindells, Thank you for taking the time to provide your feedback. We are glad to hear that you are pleased with our Hotel’s location and most importantly, you enjoyed our personalized guest service. Thank you for choosing the Pinnacle Hotel at the Pier and we look forward to welcoming you again. Sincerely, Haymond Ng More 

Terrace, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 December 2015

Traveled to Vancouver for surgery, (NOT FUN) but the days before and after in the hotel made the stay bearable. The Hotel staff was wonderful, the view was beautiful , wonderful staff. Clean rooms, top notch service. Looking forward to going back just for the enjoyment. Maybe next time check out the pool. :)

Helpful?
Thank Jeanette B
Haymond, Director of Operations at Pinnacle Hotel At The Pier, responded to this review

Dear Jeanette B, Thank you for your wonderful review. We will share your kind comments to our team and look forward to welcoming you again. Best Regards, Haymond Ng More 

Toronto, Canada
1 review
Reviewed 8 December 2015

This hotel was super convenient, it was close to several restaurants, the SeaBus, and the rooms were spacious, modern and very clean. I wish the hotel was part of a chain with a robust loyalty program, I'd stay all the time.

Review collected in partnership with this hotel

Helpful?
Thank swrving
Haymond, Director of Operations at Pinnacle Hotel At The Pier, responded to this review

Dear swrving, Thank you for your review. We hope to see you soon! Thank you. Haymond NG More 

Fernie, Canada
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 8 December 2015

My husband and I stayed at Pinnacle at the Pier with many of our friends and family in preparation of our wedding in North Vancouver for August long weekend. The rooms were clean, spacious and stylish. The ocean views were lovely. We absolutely adored the staff, who were helpful and accommodating in every way. They were courteous and personable, even... More 

Helpful?
1 Thank Karen T
Haymond, Director of Operations at Pinnacle Hotel At The Pier, responded to this review

Dear Karen_fromBC, Thank you for your review. We are delighted to have you stay with us and glad to hear that our team offered you great guest service. We will pass on your kind comments to Brandon, as he will be pleased to receive it. Thank you again for choosing the Pinnacle Hotel at the Pier and we look forward... More 

Whistler
Level Contributor
3 reviews
3 hotel reviews
Reviewed 8 December 2015

As a repeat customer I am never disappointed with my stays here. Staff is always very courteous, professional, and helpful. The overall presentation and up keep is great and the rooms are always clean, and very pleasant to stay in. This is my preferred "go to" location when staying in Vancouver

Review collected in partnership with this hotel

Helpful?
Thank Ron R
Haymond, Director of Operations at Pinnacle Hotel At The Pier, responded to this review

Dear Ron R, Thank you for your review and repeat business! We will share your kind comments to the team. Best Regards, Haymond Ng More 

Bellingham, Washington
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 November 2015

VERY ROMANTIC. beautiful room, view, bed and bathtub with view as well! Keurig machine in the room was a nice touch...trouble free! Fine linens and very quiet. Parking was a little pricey but very convenient.

Helpful?
Thank Stephen J
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your wonderful review, Petr Frcek More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Lobby Restaurant and Lounge
The Lobby Restaurant and Lounge
Cuisines: Canadian, International, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Pinnacle Hotel at the Pier is a full service boutique Hotel located seaside and minutes from downtown Vancouver. Our 106 elegantly appointed guestrooms blend contemporary decor, boutique extras and a hint of alluring local history. Enjoy breathtaking views, warm full service hospitality and resort like amenities which includes our 25 meter 5 lane pool. ... more   less 

Additional Information about Pinnacle Hotel At The Pier

Address: 138 Victory Ship Way, North Vancouver, British Columbia V7L 0B1, Canada
Region: Canada > British Columbia > North Vancouver
Price Range: $171 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pinnacle Hotel At The Pier 4*
Number of rooms: 106
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Pinnacle Hotel At The Pier staff and other travellers.
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Questions? Get answers from Pinnacle Hotel At The Pier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from street side”
 of 5 bubbles Annmarie1956, 2 Nov 2016 | Read review
“Sea view rooms are worth the extra cost.”
 of 5 bubbles Bodiddles, 12 Oct 2016 | Read review
“Ask for the rooms with the view to the water and to the city of Vancouver.”
 of 5 bubbles pepicha, 10 Oct 2016 | Read review
“Located on the shipyard so expect some noise on either side of the hotel”
 of 5 bubbles michelesI6353ZT, 4 Oct 2016 | Read review
“bay view, the sunsets are great”
 of 5 bubbles humboldtraveler, 3 Oct 2016 | Read review
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