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Pinnacle Hotel At The Pier

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1,150 Reviews from our TripAdvisor Community

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Showing 1,117: English reviews
Malibu, California
Reviewed 31 January 2016

Avoid the hotel restaurant for dinner as the service and food are uneven. Instead, go to Pier 7, itself owned by the hotel and just 100 steps from the hotel entry. Indoor pool and spa is a gem but wear slippers. During my 7 day stay there was broken glass on the pool deck on two occasions.

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Helpful?
1Thank jeffreyd481
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review, sorry to hear that you were not quite satisfied with our culinary offerings, my apologies, will review with our F&B team. Also will review with Housekeeping the pool area and frequency of checks. Since no drinks or food are being served in the pool facility, it is quite an unusual occurrence. Glad you did enjoy...

Toronto, Canada
Reviewed 30 January 2016

Pinnacle at the Pier is my go to hotel when I am in Vancouver. Excellent area in North Vancouver with lots of restaurants nearby and fresh clean rooms. the hotel has a very nice boutique feel... very nice on site restaurant. staff are very helpful.... excellent views of the city you can avoid downtown and stay here... just take the...

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Helpful?
Thank Sgratts
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for being your preferred hotel in Vancouver, Petr Frcek

Whistler
Reviewed 21 January 2016

The best amenities and outstanding value. Love the harbour front view and quick access to the sea bus. Definitely my preferred choice for Vancouver hotels. I highly recommend getting the upgrade to the seaside rooms.

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1Thank E4867QNryand
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for being your preferred hotel in Vancouver, Petr Frcek

Kamloops, Canada
Reviewed 21 January 2016 via mobile

I stayed here for my first time and I really enjoyed and liked it here extremely. Great front end. Great housekeeping. Great resturant. Great view. I will come back as I had only a positive experience here. Its close to lots of resturants, stores and the sea bus to downtown. I highly suggest getting the harbour view. You won't regret...

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Helpful?
Thank Greg D
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Glad you did have a "Great Visit" (stay) with us, Thank you, Petr Frcek

Winnipeg, Canada
Reviewed 21 January 2016

A wonderful stay at a wonderful hotel. The room was lovely, quiet and extremely clean. I felt like I was in a five star hotel at a very reasonable rate. Location was great and very near to the quay - great for shopping. I had dinner at the hotel restaurant. It was a very enjoyable experience. My server was excellent...

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Helpful?
Thank 432lorrainer
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your recommendation and looking forward to welcoming you back to our hotel in the near future, Petr Frcek

Clinton, Washington
Reviewed 20 January 2016

This is our third stay, and as always, it was Perfect for our needs,. Wonderful location, next to the Pier, with restaurants and shops, and a view of the city. Beds were comfortable, good lighting in the bathroom, and friendly staff.

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Thank TFeltino
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for being a repeat and loyal guest of our hotel, truly appreciated, Petr Frcek

Roberts Creek
Reviewed 18 January 2016

An excellent hotel - great service and facilities. The rooms are large and the beds very comfortable. It has great views of the harbour and is well located on Lonsdale close to shops and a variety of good restaurants. Well worth a visit!

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1Thank Ron N
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your great comments, Petr Frcek

Vancouver, Canada
Reviewed 14 January 2016

The Pinnacle at the Pier is always my first choice when working in Vancouver. Nestled in hip LOLO and a quick Seabus ride to downtown, the Pinnacle offers a budget friendly refuge away from home. The rooms are beautiful and comfortable. The fitness facility is great - workout to a view of the harbour before swimming laps and soaking in...

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Thank Maggie M
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you and we are happy to be your "home away from home" Thank you, Petr Frcek

Yellowknife, Northwest Territories
Reviewed 14 January 2016

Its a nice hotel, good staff and services. And happily they take your luggage if you are dropping off early (in my case they checked me in as they had a room, even though it was 10am). The lobby restaurant was very good but a little heavy, room service was just as good as the restaurant food though. Bed was...

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Helpful?
Thank Kimdf3
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you, glad you enjoyed our hospitality and liked our well appointed rooms, Petr Frcek

Toronto, Canada
Reviewed 12 January 2016

The staff are great and the hotel is very nice. The location is great with tons of choices for restaurants in the area and within walking distance to the Sea Bus to downtown Vancouver. The view of the city is wonderful.

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1Thank stevejD7595YM
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review, Petr Frcek

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Lobby Restaurant and Lounge
The Lobby Restaurant and Lounge
Cuisines: Canadian, International, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Pinnacle Hotel at the Pier is a full service boutique Hotel located seaside and minutes from downtown Vancouver. Our 106 elegantly appointed guestrooms blend contemporary decor, boutique extras and a hint of alluring local history. Enjoy breathtaking views, warm full service hospitality and resort like amenities which includes our 25 meter 5 lane pool. ... more   less 

Additional Information about Pinnacle Hotel At The Pier

Address: 138 Victory Ship Way, North Vancouver, British Columbia V7L 0B1, Canada
Region: Canada > British Columbia > North Vancouver
Price Range: $164 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pinnacle Hotel At The Pier 4*
Number of rooms: 106
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Questions & Answers

Here's what travellers have asked, with answers from Pinnacle Hotel At The Pier staff and other travellers.
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Questions? Get answers from Pinnacle Hotel At The Pier staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay harbourview if you want peace and quiet”
 of 5 bubbles princess2375, 16 Jan 2017 | Read review
“Mountain view rooms have views of the condos across the street. Downtown view rooms face construction cranes.”
 of 5 bubbles gpa2, 14 Jan 2017 | Read review
“Harbour View!”
 of 5 bubbles SamanthaHackett, 10 Jan 2017 | Read review
“Waterview is best!”
  • Our view.
  • Pet friendly!
 of 5 bubbles Murfie, 8 Jan 2017 | Read review
“Ask for a Waterfront Room!!!”
 of 5 bubbles TheTravelHackers, 20 Dec 2016 | Read review
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