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River Rock Casino Resort

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1,436 Reviews from our TripAdvisor Community

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Showing 1,388: English reviews
Mississauga, Canada
Reviewed 1 August 2015

Review collected in partnership with Amoma.com
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Helpful?
Thank Barroness17
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Las Vegas, Nevada
Reviewed 1 August 2015 via mobile

I stay for four nights and everybody there was confused except so will my front desk lady fixed everything she took the time and effort just to help me and make me happy or else I probably wouldn't have stayed buffet was OK Jim was OK was great bed and was really nice I would definitely recommend

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Helpful?
Thank hsfrlv
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us! It’s fantastic to hear that you had a wonderful stay with us. We take pride in providing the best customer service possible and have all the comforts you needed at your fingertips. We are delighted that Solomoya made your stay more enjoyable with us with their exceptional service. We...

Las Vegas, Nevada
Reviewed 31 July 2015

Rooms i stayed in 2 were very good comfortable buffett pretty gd everyone there was nice a lot confused about everything rooms were pricey but i had a front desk lady Solomaya she was great helped me for like half hr probably would not stayed without her,glad we did ok gym good pool

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Helpful?
Thank hsfrlv
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us! It’s fantastic to hear that you had a wonderful stay with us. We take pride in providing the best customer service possible and have all the comforts you needed at your fingertips. We are delighted that Solomoya made your stay more enjoyable with us with their exceptional service. We...

Burlington, Canada
Reviewed 31 July 2015

Stayed here for 4 days the end of July with 3 family members. When I booked I didn't realize there were 2 buildings across from each other that you could be placed at. The advantage of the casino side would be that you're in the same building as the pool/gym, restaurant/bar, and obviously the casino. The other building is attached...

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Helpful?
Thank beckeboo
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share this detailed feedback, I'm delighted to hear that you thought we have a beautiful and entertaining resort. It is our goal to provide impeccable service from the moment you step into our hotel. We hope you had a fantastic stay and we look forward to welcoming you...

Vancouver
Reviewed 30 July 2015

Every time i've stayed at the river rock hotel I had a fantastic time. Their customer service is amazing and the hotel and casino are always clean and beautiful. The pool is gorgeous and the buffet is to die for. The beds are the most comfortable beds i've ever slept in. With out a doubt I would recommend this hotel...

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Helpful?
Thank van1111
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for the amazing review! It is always a delight to hear back from guests that had a good experience and enjoyed their stay at our resort. We are pleased you like the room you stayed in, the food and our pool! We always aim to provide the finest personalized service and facilities to our guests....

YLW
Reviewed 29 July 2015 via mobile

We've stayed at the River Rock a lot in the past. When we have our kids traveling with us they love the hotel for the water slide and pool and we like the convenience to downtown via the Canada Line. We were happy to book there again when we arrived for the world cup game, but the hotel is starting...

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Helpful?
Thank jfuller77
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, I would like to take this opportunity to thank you for taking the time to complete this review. Valuable feedback like yours enables us to further improve our service levels and facilities. I will be reviewing your comments and concerns with our Management team as we strive to ensure our guests needs are taken care of as...

Abbotsford, Canada
Reviewed 29 July 2015

My wife and I arrived in the evening, after a tedious flight involving a a change of planes in Calgary. The check-in process was quick and painless. Our room was on the twelfth floor (top floor) of the new wing built on top of a 5 story parkade. We were in the direct flight approach to the nearby Vancouver Airport...

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Helpful?
Thank Peter S
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, It is always a delight to hear back from guests that had a good experience and enjoyed their stay at our resort. We are pleased you like the room on the 12th floor that you stayed in. Thank you for sharing your experience. We always aim to provide the finest personalized service and facilities to our guests....

Reviewed 27 July 2015

We booked for one night only as a transit but our plans got interrupted so we decided to stay in Vancouver for a few more days. Hotel's location is VERY convenient and directly linked to sky train. Costco is abour a 10 min walk. Front desk Raj was very helpful during our check in and Daphne at concierge was fabulous...

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Helpful?
Thank Spellinbee
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for the great review! It is always a delight to hear back from guests that had a fantastic stay with us. We are thrilled that our staff was able to make your stay a memorable vacation and hope that everyone enjoyed themselves. Thank you for sharing your experience with the TripAdvisor community and for going...

Mississauga, Canada
Reviewed 24 July 2015

The River Rock is such a great hub for getting around. It is 3 stops from the airport on the Canada Line (Bridgeport stop), the 620 bus to Tsawassen Ferry Terminal (Victoria) stops right there and it is 5, 6 & 7 train stops to various areas of downtown, i.e. Yaletown, City Centre (Robson/Georgia), Gas Town & the Canada Place...

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Helpful?
Thank Vansportsfan
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for the great review! It is always a delight to hear back from guests that had a fantastic stay with us. Thank you for sharing your experience with the Trip-Advisor community and for going in such detail. We take great pride in making sure all our guests receive the service, comfort, and convenience they have...

Reviewed 24 July 2015

I had business in the Richmond area and River Rock was recommended to me. When I first arrived the staff were nice and the room was very clean and was surprisingly spacious. The sleep quality was great until a room of very young gamblers moved into the next room. The walls were paper thin and I wasn't able to get...

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Helpful?
1Thank Jason R
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share this detailed feedback. It is our goal to provide impeccable service from the moment you step into our hotel, and I'm disheartened to hear that we weren't able to meet your expectations during your stay. Your feedback was passed along to our management team as we strive...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
River Rock Casino Resort is Western Canada's only 4-Diamond Casino Resort located in Beautiful British Columbia. Situated next to the Fraser River in Richmond, River Rock's stunning location has waterfront and city views of Vancouver and the North Shore Mountains. With the Canada Line transit system right at the resort's doorstep, getting to downtown Vancouver is only 18 minutes away and the Vancouver International Airport is just a quick 7 minute ride. Featuring deluxe guest rooms, luxurious one and two bedroom suites, Executive rooms and spacious penthouse suites - River Rock has something to suit everyone. Amenities include a show theatre with world-class entertainment, a 24-hour casino with slots, table games and poker room, 10 food and beverage outlets, Spa, fitness centre, salt water swimming pool and business and conference centre. River Rock Casino Resort has everything you need to create the perfect mix for both business and pleasure ... more   less 

Additional Information about River Rock Casino Resort

Address: 8811 River Rd, Richmond, British Columbia V6X 3P8, Canada
Region: Canada > British Columbia > Richmond > Bridgeport
Price Range: $180 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — River Rock Casino Resort 4*
Number of rooms: 396
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Priceline, Hotels.com, HotelsforEveryone, Cheap Tickets and Jetsetter so you can book your River Rock Casino Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
River Rock Richmond
River Rock Hotel Richmond
Hotel Style:
#2 Business Hotel in Richmond
#3 Luxury Hotel in Richmond
#3 Family Hotel in Richmond
#5 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from River Rock Casino Resort staff and other travellers.
24 questions
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Questions? Get answers from River Rock Casino Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room on the West Side.”
 of 5 bubbles justin_theking, 21 Mar 2017 | Read review
“just ask for the room in the building otherwise its a bit of walk to pool spa and other amenities.”
 of 5 bubbles 74chaahat, 6 Mar 2017 | Read review
“Sky train station right out the back”
 of 5 bubbles Babs5555, 3 Mar 2017 | Read review
“All are great.”
 of 5 bubbles 19jean42, 1 Mar 2017 | Read review
“Get a room with a marina view, its worth it”
 of 5 bubbles Bonnie642, 25 Jan 2017 | Read review
5 of 5