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River Rock Casino Resort

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1,458 Reviews from our TripAdvisor Community

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Showing 1,409: English reviews
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Seattle, Washington
Reviewed 4 days ago NEW

Stayed here 1 night on 4/16th. We booked a City View room and it looked new, modern and clean. It's pretty impressive for the price compared to what's available near by. But as been said by others reviews, once in a while you will hear noise from airplanes, train near by and door slamming from other rooms. I was not...

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Helpful?
1Thank Jade W
River-Rock-Resort, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to share your thoughts with us. It is our goal to provide impeccable service from the moment you step into our hotel and we were pleased to hear you had a good stay with us yet I'm disheartened to hear about your experience with our pool and I deeply apologize. At...

Palo Alto, California
Reviewed 5 days ago NEW

I visited the hotel to attend a club meeting. pros Very convient for access/to from the Airport on the Canada Line. Clean and comfortable rooms. No smoking facility even the casino Very good conference food Friendly and helpful staff Excellent but popular pool and hot tub Cons Under landing path for some flights Temperature in the room was difficult to...

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Helpful?
Thank Les H
River-Rock-Resort, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to share your thoughts with us. It is our goal to provide impeccable service from the moment you step into our hotel, and I'm disheartened to hear about your experience with your room safe. I deeply apologize for what you experienced as this is not River Rock Experience that our guests...

Alberta, Canada
Reviewed 5 days ago NEW

We have stayed here twice. The rooms are spacious and beds super comfortable! The pool was fun for kids, perfect waterslide. Casino is good and has a variety of slot machines and table games. Perfect location with the train station attached to hotel, easy to access to the whole city. Richmond night market within walking distance as well. Spa services...

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Helpful?
Thank sunsetgal09
River-Rock-Resort, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, It is always a delight to hear back from guests that had a fantastic stay with us and that you thought our beds are very comfortable. Thank you for sharing your experience with the Trip Advisor community and continuously staying with us as we really appreciate your business. We take great pride in making sure all our...

Vancouver, Canada
Reviewed 6 days ago NEW

River Rock is best place in Vancouver, if you like to play casino. You can take skytrain from down Vancouver to casino and back. If you like to hire taxi or Sedan car service then you can easily compare cost on this website taxirates.ca

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Helpful?
Thank metrovancouver
River-Rock-Resort, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, It was wonderful to read the title of your post, and even better to read the description about your stay that followed. We take great pride in making sure all our guests receive the service, comfort, and convenience they have come to expect from the River Rock Casino Resort and are pleased your family had a memorable...

Jacksonville, Florida
Reviewed 6 days ago NEW

Personally, it's always a treat to stay at River Rock. Since my husband is from Vancouver, we often traveled there to visit his family. Sometimes if the price is right, we stay at River Rock. It's just fun to stay in a casino hotel/resort so it's entertainment and lodging in one. Also, it doesn't hurt that it's in Richmond with...

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Helpful?
Thank kattiakat
River-Rock-Resort, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, It is always a delight to hear back from guests that had a fantastic stay with us and that you thought our beds are very comfortable. Thank you for sharing your experience with the Trip Advisor community and continuously staying with us as we really appreciate your business. We take great pride in making sure all our...

Vancouver, Canada
Reviewed 1 week ago

We stayed for one night attending a send off party for our friends. We booked a suite on the ninth floor. I believe we got great value considering this was a holiday. We had a light dinner in Curves and enjoyed the live music and appetizers. Played a few slots and had a few drinks. We will be back.

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Helpful?
Thank BC_Todd_11
River-Rock-Resort, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for sharing your experience with our Trip Advisor community following your recent visit to River Rock Casino Resort. We are delighted to hear you enjoyed the hustle and bustle of the non-stop entertaining Casino, and all that our Resort has to offer. We look forward to welcoming you back to the River Rock Casino Resort...

Vancouver
Reviewed 1 week ago via mobile

We stayed for several nights on account of a flood at our home. The rooms are modern and the beds (which you can apparently buy) are very comfortable. I brought my own pillow. We had a rate that included the breakfast bufffet which provides a great variety of western and Asian choices. There is an omelette station and fresh juices....

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Helpful?
Thank ljz53
River-Rock-Resort, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for sharing your experience with our Trip Advisor community and the high recommendation following your recent stay with us at the River Rock Casino Resort. It is particularly wonderful to read your praise about our resort. Hopefully, your home is now recovered from the flooding that you occurred. We are delighted to hear you enjoyed...

Vancouver, Canada
Reviewed 1 week ago

I was in the area and went to the bar, cool atmosphere as well as live music. On a Tuesday, no less. The staff was kind, Marcus at the bar introduced himself to the guests at the bar, very professional. I do wish there was more of a draft option and the bathroom taps were cold as ice. Overall I...

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Helpful?
Thank rql2017
River-Rock-Resort, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for your comments with our Trip Advisor community and the high recommendation following your recent visit the Curve Lounge at River Rock Casino Resort. It is particularly wonderful to read your praise about Marcus. Be assured I will be sharing your accolades with him and our colleagues. I have also forwarded your feedback regarding more...

Sunshine Coast, Canada
Reviewed 2 weeks ago via mobile

First time visit. So easy to get to on Skytrain. Didn't even have to go out in the rain to get to the hotel. Check in very quick, efficient and friendly. Appreciated the "tip card" I was given for how to use some of the amenities in the room. We were in South tower, overlooking the river. Also overlooks parking...

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Helpful?
Thank Shannon M
River-Rock-Resort, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you very much for your post and the wonderful recognition! It was great to read that you had an wonderful time here at River Rock Casino Resort and in particular that you found the soundproofing to be wonderful, the convenience of being located next to the SkyTrain, our pool facilities were amazing and how the overall...

Washington
Reviewed 2 weeks ago via mobile

Let me just say that I really wanted to like this hotel. The pool was stupendous...the best we've experienced in a hotel. They have a decent-sized water slide that kept the kids happy. Now, for the not-so-good. Covered parking, which is free, is a ten minute walk from the South hotel. Make sure you get all your things so you...

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Helpful?
Thank parisengle
River-Rock-Resort, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us. I am pleased to hear you enjoyed your stay. It is our goal to provide impeccable service from the moment you step into our hotel. All feedback is important as this allows us to recognize and support our team members to continue to strive to meet the needs and...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
River Rock Casino Resort is Western Canada's only 4-Diamond Casino Resort located in Beautiful British Columbia. Situated next to the Fraser River in Richmond, River Rock's stunning location has waterfront and city views of Vancouver and the North Shore Mountains. With the Canada Line transit system right at the resort's doorstep, getting to downtown Vancouver is only 18 minutes away and the Vancouver International Airport is just a quick 7 minute ride. Featuring deluxe guest rooms, luxurious one and two bedroom suites, Executive rooms and spacious penthouse suites - River Rock has something to suit everyone. Amenities include a show theatre with world-class entertainment, a 24-hour casino with slots, table games and poker room, 10 food and beverage outlets, Spa, fitness centre, salt water swimming pool and business and conference centre. River Rock Casino Resort has everything you need to create the perfect mix for both business and pleasure ... more   less 

Additional Information about River Rock Casino Resort

Address: 8811 River Rd, Richmond, British Columbia V6X 3P8, Canada
Region: Canada > British Columbia > Richmond > Bridgeport
Price Range: $202 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — River Rock Casino Resort 4*
Number of rooms: 396
Reservation Options:
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Also Known As:
River Rock Richmond
River Rock Hotel Richmond
Hotel Style:
#2 Business Hotel in Richmond
#3 Family Hotel in Richmond
#3 Luxury Hotel in Richmond
#5 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from River Rock Casino Resort staff and other travellers.
25 questions
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Questions? Get answers from River Rock Casino Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for North facing room to minimize aircraft noise.”
513lesh, 18 Apr 2017 | Read review
“Choose a Marina view rooms.”
sunsetgal09, 18 Apr 2017 | Read review
“Request a room on the West Side.”
justin_theking, 21 Mar 2017 | Read review
“just ask for the room in the building otherwise its a bit of walk to pool spa and other amenities.”
74chaahat, 6 Mar 2017 | Read review
“Sky train station right out the back”
Babs5555, 3 Mar 2017 | Read review
5 of 5