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Quality Hotel Airport South

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#18 of 23 Hotels in Richmond
Certificate of Excellence
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Quality Hotel Airport South
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235 Reviews from our TripAdvisor Community

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Showing 224: English reviews
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Reviewed 5 days ago NEW

Stayed at the Quality Inn for a conference being held across the street. The room was clean and quiet. I noticed a minor issue with the cleaning on the HVAC unit, and reported it to the hotel, received a prompt and courteous follow up email. Will stay here again.

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Thank AdamKberg
Reviewed 2 weeks ago via mobile

We found the hotel was clean. The staff very friendly helpful. The morning breakfast good. The breakfast area clean. Our room was cleaned daily as we stayed for four days. New clean towels. Wash room clean and modern decor. Beds comfortable. Parking is limited and under ground was very tight. Caravans will not fit under food.

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1Thank Frank B
Hong Kong, China
Reviewed 4 weeks ago

We were just passing through town and needed to stay one night on either side of our travel dates. We had a lovely experience both occasions, being greeted by friendly shuttle driver, front end staff Elena and manager, Vijaay. We had forgotten a jacket in the room and didn't notice for a few days after departure, yet when we phoned...

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1Thank HKG94
Markham, Canada
Reviewed 5 weeks ago

First impressions were not that good. But once we got to the room it was pretty decent. There was everything you needed for a good stay. The staff was friendly, they served breakfast, which was nice. The hotel was near the airport and that helped a lot.

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1Thank Andrew A
Toronto, Canada
Reviewed 8 March 2017

Comfortable, quiet room, nice amenities, well-maintained. Breakfast was good too. Underground parking is safe. The area is convenient to the airport and good choice in general if you have a car. And the staff are great! I will definitely stay there again!

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1Thank biztravel902
Vijaay K, Director of Sales at Quality Hotel Airport South, responded to this review

Thank you for taking the time to write a review in Trip Advisor regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Gloucester, United Kingdom
Reviewed 7 March 2017 via mobile

We stayed here for two nights, breaking the journey to New Zealand. The hotel is ok, the rooms don't have that much space once you've got luggage in there. The airport pick up and drop off is good - makes getting to and from the hotel and airport with luggage easy. The breakfast is a bit limited, especially as a...

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1Thank neekyrabbit
Vijaay K, Director of Sales at Quality Hotel Airport South, responded to this review

We would like to thank you for taking the time to write a review in Trip Advisor. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

Kirkland, Washington
Reviewed 2 March 2017

this hotel was very nice but net extravagant. near the airport that is good as traffic in vancouver is awful. breakfast was wholesome and good. hotel staff was excellent. I would travel there again and hope to in the future.

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1Thank Don H
Vijaay K, Director of Sales at Quality Hotel Airport South, responded to this review

Thank you for taking the time to write a review in Trip Advisor regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Belo Horizonte, MG
Reviewed 1 March 2017

- Despite being from the Choice / Quality group, the hotel is older but fine. - Well located in Richmond with shopping malls (200 meters) close by and Sky train station (subway high) just 300 meters. - Good service and adequate breakfast that allows you to save a good value in relation to other hotels in the area. - Large...

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1Thank NewtonSViannaJr
Vijaay K, Director of Sales at Quality Hotel Airport South, responded to this review

Thank you for taking the time to write a review in Trip Advisor with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward...

Road Town, Tortola
Reviewed 20 February 2017

I booked and paid for a room weeks in advance. Arrived at one am, called for the airport shuttle which arrived about 25 minutes later, very good. Checked in at the hotel, ok. Got to the room, what a surprise, closets are bigger, TV was placed in a corner so you could not watch it from the bed. Too tired...

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1Thank BVITortola_12
Vijaay K, Director of Sales at Quality Hotel Airport South, responded to this review

Thank you for taking the time to write a review in Trip Advisor regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Kitimat, Canada
Reviewed 15 February 2017

We booked our rooms (3 of them) well in advance of our trip. We booked for both coming and going, so 6 rooms in total. And we asked to have our rooms all on the same floor. The first night we were all together which was great. Except only one of the rooms was an actual "hotel room" the other...

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Thank Bella4743
Vijaay K, Manager at Quality Hotel Airport South, responded to this review

Dear Reviewer, Thank you very much indeed for your comments following your recent stay with us. I am truly sorry that you were disappointed with your overall stay at the Quality Hotel Airport South. In regards to the queen rooms you booked, all requests depend on availability. In this case we were able to offer you only 2 rooms next...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Hotel Airport South

Address: 7228 Westminster Hwy, Richmond, British Columbia V6X 1A1, Canada
Region: Canada > British Columbia > Richmond
Price Range: $123 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Hotel Airport South 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Quality Inn Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Quality Hotel Airport South staff and other travellers.
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Questions? Get answers from Quality Hotel Airport South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had requested quiet room and were given a room on backside of hotel and it was quiet. We had a good sleep both stays.”
HKG94, 20 Mar 2017 | Read review
“just show up”
donh941, 1 Mar 2017 | Read review
“Apartments in the back have a nice view to a park and are very quiet.”
NewtonSViannaJr, 28 Feb 2017 | Read review
“I was on the 2nd floor which was just fine.”
JanRF, 6 Feb 2017 | Read review
“ask for a room on the back side overlooking the parking lot. less traffic noise. not real view out front anyway.”
RichardM384, 15 Nov 2016 | Read review
5 of 5