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Four Points by Sheraton Vancouver Airport

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Four Points by Sheraton Vancouver Airport
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324 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Vancouver Airport
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Showing 302: English reviews
Barrie, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 September 2016 via mobile

I called the hotel to ask if I should cab it and they said not to take a cab the shuttle comes every 30 minutes. After and hour wait the 4 Points shuttle arrived but drove by everyone waiting without stopping or even looking. After a call to the hotel and several minutes on hold I was told the driver... More 

Helpful?
1 Thank Ean D
LaRhonda S, Starwood Hotels at Four Points by Sheraton Vancouver Airport, responded to this review

Dear Ean D, We sincerely apologize for your poor experience at our hotel as we take pride in providing the best experience for all of our guests. Rest assured, this has been addressed and properly handled with our team to ensure we are delivering top notch service at all times. We appreciate your feedback, and apologize again that your stay... More 

Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 September 2016 via mobile

Adequate for stay before flying out. Staff not very friendly . Had 7 signs in the lobby telling you not to eat or drink or touch or move the furniture . Might as well have covered the furniture with plastic . Not that inviting . Need to adopt a more North American attitude . Hotel catered to mostly Asians and... More 

Helpful?
Thank CanuckKnight
Vancouver Island, Canada
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 September 2016

As a regular Four points guest this hotel falls below the standard. The lobby area is not welcoming as there is negative signage placed throughout - (do not enter, do not drink do not eat etc.) This does not provide a warm welcome. The staff at check in were distracted and failed to treat you as a valued SPG gold... More 

Helpful?
Thank 523sunandmoon
LaRhonda S, Starwood Hotels at Four Points by Sheraton Vancouver Airport, responded to this review

Dear 523sunandmoon, It’s always our goal to deliver the best experience, and we are very sorry that your stay fell short this time. We appreciate your feedback and will address your comments to improve guest experience in the future. We sincerely apologize that your stay did not exceed expectations, and we hope you will reconsider trying us again in the... More 

Corona, California
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 August 2016

We stayed at this hotel for four nights.I have stayed at Sheraton's Points category hotels many times throughout the world. I was very disappointed with the stay here. The hotel did not look or feel like your average Four Points Hotel. The ambiance in the lobby was poor. It had no appeal of any type. The rooms were very small... More 

Helpful?
Thank hamfly00
Shanghai, China
Level Contributor
124 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 August 2016 via mobile

Nice and clean! Quick shuttle ride from the airport! When a 14 hour layover is just too long, this is a nice break from the cramped airline economy seats! Would recommend them, located in a sort of China-town area near the airport in Richmond!!

Helpful?
Thank gazzillion
LaRhonda S, Starwood Hotels at Four Points by Sheraton Vancouver Airport, responded to this review

Dear gazzillion, We're thrilled to hear you enjoyed your stay with us. Thank you for taking the time to share your review and we hope to host you again in the future. All the best. More 

Columbia, Missouri
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 August 2016

Reserved a room here a few months ago as a stop over for the trip home from Alaska since it was near the airport. Shuttle from the airport was timely and courteous. Front desk had our room key ready when we arrived. The room was spotless and exactly what we needed after a day of travel. Went to the lobby... More 

Helpful?
Thank William T
LaRhonda S, Starwood Hotels at Four Points by Sheraton Vancouver Airport, responded to this review

Dear William T, We're so happy to hear you enjoyed your stay with us. Thank you for your feedback and we look forward to seeing you again in the future. Take back. More 

Florida
Level Contributor
248 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 8 August 2016 via mobile

Not a bad hotel at all, new and clean facility, everything worked. Nice little workout room, quiet location. One strange thing, the bathroom had no window coverings (just frosted) and the bathroom door had a round window in it, so in the morning, the room had a bright circle of light entering through the bathroom door, even though all the... More 

Helpful?
Thank Robert V
Brisbane, Australia
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 July 2016 via mobile

We stayed here for one night between our flights. It is a simple hotel but is located in a "mini Chinatown" so there are plenty of shops, stores and restaurants nearby. They have a free shuttle that runs to the airport every 30mins which was very helpful. The factory outlet mall is not too far from this hotel, so you... More 

Helpful?
Thank Fiona O
LaRhonda S, Starwood Hotels at Four Points by Sheraton Vancouver Airport, responded to this review

Dear Fiona O, Thank you for your detailed review and great recommendation! We hope to see you back at our hotel again soon - all the best. More 

1 review
Reviewed 26 July 2016

We enjoyed our stay here, thought we got great value for the money. Our room was not ready by the 3pm check in time, we were upgraded and provided a breakfast voucher for the following morning. The rooms were clean, comfortable and newly renovated. This airport is close to the airport and there is a free shuttle. We will stay... More 

Helpful?
Thank Deborah M
Napier, New Zealand
Level Contributor
84 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 22 July 2016

Had a great rest here after flying across the Pacific. Made use of the nearby shops for forgotten items. Restaurant staff were committed to service. Even found us some duct tape for a battered suitcase.

Helpful?
Thank Mary Ellen W
LaRhonda S, Starwood Hotels at Four Points by Sheraton Vancouver Airport, responded to this review

Dear Mary Ellen W, Thank you for review! We're glad we were able to accommodate you after your long trip overseas. Hope to host you again in the future - take care. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Four Points by Sheraton Vancouver Airport is in Richmond's business district and is 10 minutes from YVR and 20 minutes from downtown Vancouver. We have 4 meeting rooms and are near shopping and dining ... more   less 

Additional Information about Four Points by Sheraton Vancouver Airport

Address: 8368 Alexandra Road, Richmond, British Columbia V6X 4A6, Canada
Region: Canada > British Columbia > Richmond
Price Range: $135 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Vancouver Airport 3*
Number of rooms: 139
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Also Known As:
4 Points By Sheraton Vancouver Airport
Four Points By Sheraton Vancouver Airport Hotel Richmond
Four Points Vancouver Airport
Four Points Richmond
Sheraton Richmond
Richmond Sheraton
Richmond Four Points
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Questions & Answers

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Troy, Michigan
Mississauga, Ontario, Canada

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Questions? Get answers from Four Points by Sheraton Vancouver Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floor”
 of 5 bubbles Dealmaker, 8 Oct 2016 | Read review
“Corner room with a king size bed”
 of 5 bubbles GordonWells, 25 Sep 2016 | Read review
“The room a/c was noisy. Rooms were small.”
 of 5 bubbles hamfly00, 28 Aug 2016 | Read review
“Room 608 has a window that can open and looks out over a car park behind a shopping centre.”
 of 5 bubbles michelefromearth, 5 Jul 2016 | Read review
“Take shuttle to the airport and then skytrain to downtown Vancouver. Easy.”
 of 5 bubbles brendaarlenec, 13 Jun 2016 | Read review
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